Rated 2 out of 5 by Portland65 Where are the Ice Machines?
I have never been to a Starwood property that did not have ice machines. There was an ice bucket in my room but no ice machine on my floor or any floor.
My room was "cleaned" each day but there was always lint on the carpet which made me question if they vacuumed the carpet. The electrical outlet cover on desk was loose. This is dangerous. On checkout at 5 am, when I requested a receipt, the lady at the front deck (she was dressed like a security guard) looked me like I was asking for something they did not do. She then went in the back office to speak to someone and finally printed one at the front desk. Very strange behavior.
July 24, 2016
Rated 1 out of 5 by CAGAZ Dirty
This hotel attention to cleanliness is about that of a college frat boy. The first room i was placed in had stained duvets, chewing gum and smeared pizza all over the floor. I was moved to a room that was cleaner but the floors in this part of the hotel appeared ot not have been vacuumed for days and through out my 4 day stay there was a piece of broccoli that only appeared to moved because it was being kicked down the hall by guests or employees. All around gross hotel.
July 18, 2016
Rated 4 out of 5 by Debbie514 No Free Breakfast
As like most people stated, there is no such thing as a free breakfast.
But I really liked the hotel.
June 2, 2016
Rated 4 out of 5 by Princess79 Great Club Level/ bedding
I LOVE staying/ using the Club Level. During my past three stays, I used the Club level. Enjoy breakfast, and an upgraded, private area to work & relax. Also, tge bedding and pillows are amazing! Thank you!
January 16, 2016
Rated 5 out of 5 by Skip64 Great Hotel,Great Stay
We enjoyed our stay at your hotel, the décor was simple but vary pleasing. the room very comfortable.
November 28, 2015
Rated 5 out of 5 by Jalo22 Great Facility
Hotel was beautiful and clean. Staff friendly and very helpful. Location near everything we wanted to do. Bed was like sleeping on a cloud!
November 27, 2015
Rated 5 out of 5 by amakkawy Exceptional
I stayed at this hotel this past Friday - The staff above all else was friendly, professional, and made sure to repeatedly ask throughout my stay if there was anything they could do to make the stay better. My friend's wedding, also on location, was an example of the hospitality granted to the wedding party. The space reserved was clean and the staff was gracious to our needs.
November 15, 2015
Rated 4 out of 5 by Ila8 Great location
This is the second time I stayed at the hotel. It's close to shoppinrg mall and several eating places are just a drive away. The problem is during checked out, my corporate credit card was charged eventhough payment already made in cash.
I emailed the hotel twice but until today I didn't get any response. I am sure someone checks the email on daily basis but why doesnt the hotel keep me posted?
Eventhough I enjoyed my stay at the hotel, I am a bit disappointed that after checking out, I am considered no longer important and that no one responded to me .
May 19, 2015