Rated 5 out of 5 by Christabel13 Excellent location, lovely hotel
This hotel has everything you could want with very friendly & attentive staff.
Beautiful gardens and lawns, pool with swim up to bar, sheltered pool with awning for children, private beach, ice cream shop and the food was delicious with a fabulous breakfast buffet . also has a complementary shuttle bus to the Emmirates Mall.
May 19, 2014
Rated 5 out of 5 by LikaUJ Spoiled
I was unable to make this trip due to another business trip, but my wife took full advantage. She only had great things to say about how much she enjoyed her stay and how the staff at the Hotel spoiled her and treated her so well. She also enjoyed the Executive Lounge and the staff pampering. Thank you for makeing her trip a delight.
February 25, 2013
Rated 5 out of 5 by Jejucovi A great hotel to relax in.
We 4 women (60s) spent 4 nights here on our way home to Australia. It is a smaller hotel than some in Dubai, but what a good choice we made,the room was great and the service excellent and it has its own private beach which is just beautiful. We would certainly stay here again and we will recommend this hotel to all of our friends.
June 11, 2013
Rated 5 out of 5 by BusGuy123 Excellent Staff
As always, the staff at the Sheraton JBR was absolutely world class. From the valet drivers, to the check in, to the cleaning crew, to the club lounge, every person was top notch.
September 2, 2014
Rated 3 out of 5 by Dom123 Tired rooms
Initially I had to argue to geth the kings sized room I had booked, others in my party failed and ended up in twin rooms. The rooms could have been from any US based hotel chain, exactly the same as any I've stayed in in the US on countless occasions. Certainly not what I'd expect of a resort hotel.
July 1, 2014
Rated 4 out of 5 by Gill1 Hotel staff are exemplary
The Sheraton hotel staff are amongst the most professional I have come across. I travel extensively for my job and therefore stay in many hotels. The staff made our stay last week pleasurable and memorable. John in the CLub Lounge I would highlight as someone who should be commended for showcasing the hotel in its best light
March 10, 2013
Rated 5 out of 5 by Liz71 Sheraton Jumeira
Excellent location. Staff makes you feel really important. tasteful decoration. Wonderful food. Very nice that the hotel is concerned about the guests´health, healthy menu and wonderful healthclub
August 28, 2014
Rated 5 out of 5 by SAWilliams1 Amazing staff, fabulous facilities.
Where to start. I love this hotel. The staff are so friendly and happy to help. I love the fact that this hotel is small enough to feel homely and at the same time big enough to offer fabulous facilities. The beach is divine and the pool and tree sunbathing areas are superb. I would always come to this hotel when in Dubai.
October 28, 2012
Rated 5 out of 5 by Loing Great Location
The hotel enjoys a great location on Jumeirah Beach and is near a lot of other attractions. We did river walks and used the Metro which is a 5 minute walk from the Hotel. The food was delicious and plentiful and the friendliness of the staff was outstanding. A fantastic holiday and we would definitely return.
May 27, 2014
Rated 5 out of 5 by VANI44 Excellent
Excellent service, courteous staff ,delicious
varied cuisine of high standard, lovely relaxing pool and good access to clean beaches. Wonderful experience. Most certainly will visit again soon.
August 27, 2014
Rated 5 out of 5 by millierose The service at this hotel was great
My stay at the Sheraton Jumeriah Beach was well above expectation and the service was superb..especially from Allan in the Palm Court and Ferman (I hope I got that right) from the Concierge desk. The hotel was in a perfect location and had everything I needed to make my stay wonderful for both business and pleasure
April 20, 2014
Rated 5 out of 5 by Samee This hotel was very comfortable and ideal location.
The buffet breakfast and dinners would be the best I've ever had.The staff are all smiles and very willing to help you.The location is ideal, with the beach a short stroll from your room.
August 27, 2014
Rated 5 out of 5 by Andy21 Fantastic time
Having returned from a 5 night stay, the hotel is excellent with extremely good staff, particularly in the Palm restaurant and reception. The well maintained gardens, pool and private beach are great locations to relax. The rooms are comfortable and cleaned to a high standard. My wife and I look forward to returning.
August 31, 2013
Rated 5 out of 5 by joycee69 fantastic hotel
this Hotel exceeded our expectations, we were impressed by the cleanliness everywhere and the staff were the best we have ever experienced and we have travelled the world. We had a club room and well worth the extra you pay. The manager Avril was very very helpful to us re our return travel to the airport, she took a lot of stress away from us and we are very grateful to her. A member of her staff we would particularly like to mention was Mark a lovely young man always smiling and made us feel special nothing was too much trouble for him and if you have such a thing as Employee of the Month then he definitely deserves it. Another staff member who was also good was Eleazar, you can be proud to have such staff working for you. We would most certainly return to your Hotel you made our little break after 2 weeks in Doha with friends extra special. Thank you and well done. Just 1 little negative hot food should be served on hot plates and also the food could have been hotter.
October 26, 2013
Rated 5 out of 5 This Hotel is excellent and far exceeded my expectations
The experience from start to finish was excellent. Every member of staff from when we arrived until we left were absolutely fabulous. The food was better than what we had when staying at other 5 star Hotels on Jumeria Beach. The staff in particular in the Palm restaurant were brilliant. We cannot wait to go again
June 15, 2013
Rated 2 out of 5 by scrompt NO INTERNET
If you are travelling for business and need wifi connectivity on your laptop, phone or tablet then I would suggest you look elsewhere for a hotel around the JBR.
Internet in the room is appalling and only worked in the lobby, where there was a half decent connection/speed.
I will be not be staying here again.
November 2, 2013
Rated 5 out of 5 by Tom2 One of my favourite hotels
As usual, I spent again a great time in the hotel. Each year I spend either alone on business trip or with family for vacation many days in the hotel, and always return due to the fact that the hotel has a great location and beach, the staff is very friendly and efficient and the time there we always enjoy
January 30, 2013
Rated 5 out of 5 by andreaice Best resort in Dubai
Jumeira Sheraton is the best resort in Dubai .
Quality very high
September 11, 2014
Rated 5 out of 5 by hebaR the hotel location and team are wonderful
Want to highlight one things that got my attention - Mohamed Ibrahim (Coffee boy) at the reception. very pleasant, hospitable and doing his work wit high degree of integrity, humality and happiness . He has a great future in hospitality business .. THANK YOU Mohamed - I left with an amazing impression -
October 5, 2013
Rated 4 out of 5 by Ali928 This hotel offers great value for money
The hotel environment is excellent. location on beach and GBR Walk is a big attraction. Many restaurants in the vicinity offer a variety of international cousins. Other entertainment venues and cinemas are in walking distance.
August 6, 2014
Rated 2 out of 5 by Sergoke Needs to be updated
The hotel has nothing that can compete with other hotels who have the same price rate. It's neighbours surrounding was the worst in Dubai. It is outdated, mu room was on club Level. Club level is not worth the money. Undertrained staff, bad manegement. The limousines asked 5 times the price of a taxi.
November 4, 2012
Rated 5 out of 5 by Papadopoulos Thx from family Papadopoulos
After 6 Days in your hotel i can only say THX for evetything. Will absolutly plan to check in to your Place again.
I recommend to have a plan meeting with the guide Company so they can rekommend Everything for you. Be doing this you will see the most inmorted and best thing like Desert Safari.
February 4, 2014
Rated 4 out of 5 by ZigZac ANOHER GREAT STAY AT SHERATON
I had stayed at this hotel several times in the past. I appreciate the staff's friendliness, accommodating my needs, and wonderful place to end your day and forget business.
As platinum SPG member I was upgraded and greeted by SPG representative who remembered me from couple years ago, Miss Avril
July 4, 2012
Rated 1 out of 5 by Hatim Hotel too old
I had to early check out from the hotel as the rooms are smelly, old and furnitures are very dirty and disgusting. this Hotel needs to be renovated to save Sheraton reputation as my stay was miserable.
staff members are so arrogant and by no means helpful and do not listen to customers feedback.
October 8, 2013
Rated 4 out of 5 by bob89 this hotel has great staff members
I was really pleased last time to get a great collaboration by staff members in particular mrs. Avril Holmes she organized in a perfect way my arrival and my stay. in any case the staff members are working professionaly and assisting me in any possible way, to make my stay more confortable.
April 2, 2014
Rated 4 out of 5 by nora windows and staff
unfortunately there are few rooms,where you can open the windows. We gladly, were able to change into one of those. Room had an unpleasant smell. With opening the doors, this dissappeard.
The staff (all of them) were exremely friendly,that made our stay a very pleasant one.
March 14, 2013
Rated 4 out of 5 by MDO13 MDO 13
Good Hotel with friendly staff and facility. Location outside center of business, but easy access to shopping moles within vicinity. Close to "Palma" and Atlantis. Very nice location, however the new high scrapper on the backside is shadowing the beach and the garden for many hours
November 20, 2012
Rated 5 out of 5 by TomR Great, again
This was our third year at the Sheraton Jumeirah Beach Resort and we loved it! Great Customer Service, professional and friendly staff, we loved the room (Garden Suite), the Lounge Club (very friendly staff), the pool and the beach. If we can, we certainly come back next year!
October 28, 2013
Rated 4 out of 5 by Marjorie39 A must visit hotel
I wanted to relax in a hotel on the beach and that is what the Sheraton was for me. It is situated on the Marina set in exquisite gardens in walking distance from a number of very good eateries and other shops. There is also a Boots pharmacist, which for us Brits is essential.
October 24, 2012
Rated 5 out of 5 by Nidi Very Good
Was great for our family holidays.
September 8, 2014