Rated 5 out of 5 by john4215 Friendly & Comfortable
The gentleman who greeted me & checked me in was awesome! Such a pleasure to stay at a hotel like this. The rooms were super clean & well furnished. Best hotel in SLC for sure.
May 17, 2015
Rated 5 out of 5 by Mozie101 Great Experience
This hotel met all my expectations & then some. Everyone on staff that I met was professional yet warm & friendly. The free shuttle & close proximity to airport was a big plus when my flight got cancelled. It was Mothers Day & instead of feeling alone & frustrated I was in a very comfortable room..had a nice dinner in the restaurant & the staff even printed my boarding pass for me. Thank you to all for your help.
May 15, 2015
Rated 5 out of 5 by Losh Love this hotel
This hotel has very friendly staff. Hotel is in a great location. This hotel is what you would expect of a Sheraton. Exceptional!
May 1, 2015
Rated 5 out of 5 by KOAN I love this place
It begins with the check-in process, the male receptionist is professional and makes certain that my SPG rewards account is updated and reward points are credited. He took care of everything including making certain my free breakfast was included in the package. Great guy!
Second, the room: It is always immaculate, clean, and cozy. All basic amenities are in supply and room ready: bathroom clean -- check!; clean sheets and towels -- check!; sliding glass door clean -- check!; sliding glass door locked and secured -- check!; bed made up and perfect -- check!; room layout separated from other guest's room to minimize neighboring noise -- check!; and Wi-Fi up and running for my mobile devices -- check! And most importantly, the city water for showering and bathing is filtered: no chlorinated residue on my skin! Sweet! (The shower head appears to need a bit of maintenance, however.)
Morning breakfast: Everyone has performed exceptionally well. I am an early bird and ready at 6am for breakfast. It is nice to see the staff and breakfast bar ready. A few things were missing like, butter, kitchen thong, etc., but, hey! It's early in the morning, right? The staff got everything out a few minutes later. Everything fixed!
Starbucks' employee and customer service are great!!!
The fitness room, pool, whirlpool, and other amenities are great! I mostly love the whirlpool!
May 1, 2015
Rated 5 out of 5 by Snowmobiler Staff is excellent
The staff was excellent and assisted with our needs. A special comment is due to TC as she was beyond excellent, you could not find a better person to represent your service.,
April 2, 2015
Rated 5 out of 5 by MonicaC3 Terrific Service!!!!
All the staff at the Salt Lake City Sheraton were professional, friendly, and helpful. They all did a terrific job and provided excellent customer service. My favorite was T.C. in the Club Lounge who exceeded my expectations. I have never seen anyone work harder to make you feel welcome. She was so sweet and loving and really made me feel special. T.C. is a gem, and I would stay at your hotel again just to see her.
March 30, 2015
Rated 5 out of 5 by Roy0129 Great stay
For business or leisure this is a great hotel to stay in while visiting Salt Lake City
March 26, 2015
Rated 5 out of 5 by Shawnrowland Brian
Brian is one of the main reasons I stay here.... And I stay here at least 7. days per month since November when I can get a room. Brian is always upbeat. He serves good food and drinks on time. I look forward to chatting with him about the Utes.
He really goes the extra mile to make me feel like I am with a good friend.
March 24, 2015