Rated 5 out of 5 by cdfken Very nice hotel
When we checked in, we had just completed (about five hours prior) a nine mile hike at 8000 feet in the Tetons. We were tired. The Sheraton at Salt Lake City made us feel at home, gave us all the information we needed, and put us in a very nice suite. After the roughness of the Tetons and Yellowstone, it was a very great pleasure to kick back in a little luxury. Thanks.
July 8, 2014
Rated 1 out of 5 by DPN007 Avoid this hotel
I checked in late, around 10 and was handed keys to a room where the AC was not functioning, the temp in the room was 87 deg and it took them 2 hours to give me a different. The excuse front desk had was that their AC system had broken down earlier - i would have expected them to tell me that at check in. Upon talking w/ other guests, they said their rooms were freezing. The front desk had no clue on how to handle the situation, couldn't find me a room for 2 hours and then somehow showed up with a key to a room directly opposite my initial room.
July 5, 2014
Rated 2 out of 5 by JstJo Salt Lake City Stay
The hotel was acceptable. Nice, but nothing over the top. Unfortunately there were some attention to detail issues with our room. There was a broken toilet paper holder, a big nasty wad of hair came out of one of the "clean" towels, and worst of all... once we woke up in the morning and the clean sheet cover fell off the comforter we discovered multiple fairly large blood stains. Incredibly disappointing and disgusting.
July 3, 2014
Rated 5 out of 5 by cachevalleyite We'll keep coming back!
This was the second time my husband & I stayed here while visiting Salt Lake City. The beds are amazing, & the service is somehow even better. I'd recommend this hotel a million times over. Special thanks to Aaron for helping us out & giving us a personalized experience.
July 2, 2014
Rated 5 out of 5 by Will14 Always a great experience
I have been skeptical of this property in the past due to minor issues (in retrospect) such as outdoor signage, etc.. The property is making improvements in these minor areas and the staff is without a doubt one of the most committed teams I have seen in my travels. The service level is simply outstanding; from TC in the lounge, to the front desk team, to the shuttle team, there is no request that cannot be met. On two separate occasions I have had flights cancelled and have had to stay an additional unplanned night. The team has always been able to accommodate me- even if the property was sold out. I highly recommend this hotel if you are visiting Salt Lake City for business or pleasure.
June 23, 2014
Rated 4 out of 5 by JMericka Air Conditioning
The staff was great! The only complaint I have is the air conditioning in my room was not working properly and I told guest services. They sent someone to my room and they said it was fixed but it would not go below 75 degrees. I didnt sleep very well the four nights I was there due to it being warm in my room. A co-worker had the same problem and was told to stay on a lower floor next time as it was cooler on the lower floors. Really?
June 27, 2014
Rated 5 out of 5 by ccasey Love this hotel
I will stay here every time I come to sLC. BUT, I do make one complaint about
SPG and that is that I cannot access past reciepts online. This is a major shortcoming compared to your compittions especially for the business traveler, and such an easy fix.
June 23, 2014
Rated 4 out of 5 by ejjacobson Enjoyed the views
We stayed here for our 26th Anniversary and The Sheraton was a great place to stay especially for the views from the room and well as walking distance to many local Restaurants.
June 23, 2014