Rated 5 out of 5 by 3BoysMom Awesome experience
From our check-in to check-out, we only encountered happy, friendly, HELPFUL staff. The best hotel we have stayed at in a long time. We will be back!
August 19, 2013
Rated 4 out of 5 by TKHaney2 Heater noise
the room was very comfortable and I appreciate the upgrade to a loft suite, however the heater was very noisy when it started throughout the night.
December 18, 2012
Rated 4 out of 5 by skiman Great stay in SLC
If attending any event in downtown Salt Lake this is a great location, solid amenities, good food & bar, and a fair price. 5-6 blocks to anything.
August 14, 2012
Rated 5 out of 5 by CaptDan02 Sheratopn Staff Were Tops
The front desk staff were just the best. The Upgrade to the 10th Floor Lounge was also excellent. Cannot wait for our next stay at SLC Sheraton.
February 14, 2013
Rated 5 out of 5 by scarrey Acommodating, Comfortable, Affordable & Pet Friendly - Who could ask for more!
Arrived into Salt Lake City early morning after a long drive cross country and a presentation to deliver that evening. With no reservation; a tight budget; a full size dog; and desperately in need of sleep; I feared options for rest close to my speaking engagement venue were pretty much non-existent. I had this impression because of the classiness and quality of Sheraton's that not only would it be out of my price range but figured my dog would be an issue too. I looked at a few local places online before walking across the street to the Sheraton close to where I needed to be that evening; mostly so I could rule it out was really my thinking. Instead I discovered all of my assumptions couldn't have been further from the truth. The friendliest staff greeted me, and my dog, who was welcomed as a respected guest and there was no additional fee for him to stay, and it just keeps getting better from there. I was offered a great rate, lower even than lesser quality neighboring hotels, they accommodated an early check-in, and the room was spacious, pristine and the bed more comfortable than even my own at home. It was quiet and filled with amenities and such a relaxing ambiance that within minutes both I and my dog had drifted off into peaceful slumber. The included wifi proved very helpful with work and personal needs and the Starbucks in the lobby made for a perfect breakfast stop the next day, even though I had already enjoyed a fresh brewed cup in the in-room machine provided. When I booked the room and was automatically enrolled in the SPG program, I didn't think much of it, as I had no awareness that I was about to have one of the best hotel experiences I have had in all of my many years of travel and that I would be so grateful to be a member of what without question is the very first choice of where to stay on any trips for the foreseeable future.
July 16, 2014
Rated 5 out of 5 by jake29 Great Customer Service
Very friendly staff and accommodating. The shuttle is a great service; if you're just staying in the SLC area, a rental car is unnecessary.
March 23, 2013
Rated 2 out of 5 by jianhorng Front Desk Unprofessional & Unhelpful
Called downstairs to borrow a pair of headphones so I could go to the gym. Guy at front desk unknowledgable, unhelpful, and plain rude.
August 4, 2012
Rated 5 out of 5 by Mark1961 Great Features
I highly recommend staying at Sheraton where it is walking distance to nice restaurants and entertainment in downtown Salt Lake City.
June 4, 2013
Rated 4 out of 5 by Skippy Concierge level
the staff in the concierge level at this hotel went above and beyond all expectations. I would stay here just based on this service!
May 28, 2013
Rated 5 out of 5 by Ratz The Staff
Your people made me overlook the simple things that do not matter and I appreciated that! We had a wonderful stay.
March 9, 2014
Rated 3 out of 5 by Dm25 Nice hotel, poor air conditioning
The hotel was nice. Nice room, pool, hot tub, and grounds. But the air conditioning did not cool the room well. A hot night in SLC.
July 15, 2012
Rated 5 out of 5 by peacefrogtcu Sheraton In SLC
Great experience at your hotel, exceeded my expectation. Thank you for making my stay a memorable one. Will definitely come back!
November 3, 2013
Rated 5 out of 5 by Will14 Exceptional Service
Great front desk staff and fantastic shuttle drivers that are really knowledgeable about the local area.
March 20, 2014
Rated 4 out of 5 by Ant820 Well updated but dirty
Carpets were filthy, but everything else was up to standard. Me and my family all had black socks from the dirty room carpets.
September 4, 2012
Rated 5 out of 5 by Jaboo53 This hotel provides great benefits for the traveller.
This hotel provided a nice relaxing experience.
May 5, 2014
Rated 5 out of 5 by Haline wonderful view!!
Love being high up in the hotel for the great views. appreciated the big room allowing for a roll-away to be brought in.
June 22, 2013
Rated 4 out of 5 by Warren Room Servicve
Room service was terrible. The worst I have ever experienced in my life. I complained about it and nothing got done.
March 8, 2013
Rated 4 out of 5 by Brownbre This hotel could be spectacular with a little more maintenance
Paint was chipping off of my bathroom ceiling. The hotel is nice on the inside but looks very tired on the outside.
September 4, 2012
Rated 5 out of 5 by Jon124555 The club level is Awesome
The people in the club level are the best. They remember your name and say good morning and afternoon.
October 21, 2013
Rated 5 out of 5 by loseef This hotel was awesome
The view was beautiful. The hotel was clean, the staff friendly, the pool was great.
The food was exceptional.
July 21, 2013
Rated 4 out of 5 by MaxSausalito great stay
love dthe location and option to take my dog along. only disappoinment was that the sauna was not working.
December 23, 2013
Rated 4 out of 5 by Orland15 Relax in style
The bed was not good. I told guest services and they fixed the problem promptly. Thanks for a nice stay.
October 10, 2013
Rated 3 out of 5 by MS00 Sheraton Salt Lake City
Horrible room service. Called 4 times to be able to place room service order. Unbelievably poor service.
September 15, 2013
Rated 3 out of 5 by Bobndfw Internet
This is the first hotel that I have stayed in in years that does not offer free internet in the room.
December 11, 2012
Rated 5 out of 5 by pamf super hotel
This was a great SLC hotel and great location. The hot tub was wonderful, open and clean - awesome!
January 6, 2013
Rated 4 out of 5 by doublea It's the only SPG over than the St Regis in Utah, but it's a good one
What stands out is the staff here, and I enjoy that there is a full starbucks in the hotel.
January 10, 2014
Rated 5 out of 5 by daiii801 So comfortable.
The hotel accommodated us when we asked for a higher floor, the room was incredibly comfortable!
November 26, 2012
Rated 4 out of 5 by Vanna73 Meet the needs of our leisure travel
The hotel was in a great location as a hub for visiting Utah. Friendly staff and clean hotel.
May 11, 2012
Rated 4 out of 5 by TravelPro3 Very "as expected" hotel
Nice lobby and club level benefits. Nothing over the top but a good stay and good staff.
December 6, 2013
Rated 4 out of 5 by ChiefAZ The room was very big
We loved the room.
We had the one with a seperate sleeping and living area. Lots of room.
October 10, 2012