Rated 2 out of 5 by Puppiepaws Makes me sad.
We have been using the DTC for several years now and have always been happy with our stay and the club level lounge was always nice. This time, we had to wait just over and hour for the room to be ready and then we were put in a room that was already occupied, The club lounge has started charging for beer and wine. In the morning I had to ask for some hot coco and it no longer has a microwave in the club lounge. The appetizers were just okay; and the service was just okay. They also removed the hot tub. I find it sad to see the service and quality of the hotel go down.
July 21, 2014
Rated 1 out of 5 by RiseUP This hotel seriously missed the mark
I reserved a room on club level/ king size bed/complimentary breakfast/internet access and I prefer away from the elevators. I made my reservation two weeks in advance. When I arrived, I was given a room on the 2nd floor across from the vending/ice machine AND washers and dryers. It had two double beds, a bathroom so small the door barely cleared the commode and the towels smelled like fried chicken oil - old fried chicken oil. I showed them my room reservation but they could not 'fix' what had happened because they were sold out. I did receive a bag of snacks in recognition of my SPG membership. I declined. I will never stay at this Sheraton again. I will not recommend it although my company has a discount agreement with them.
July 18, 2014
Rated 3 out of 5 by Kinrob kinrob2
I stay at the Sheraton DTC frequently, and it is fine. The staff is friendly. and the Club level free breakfast is a nice benefit. The carpet in my room was slightly stained, and housekeeping should have addressed that before the room was released to a guest. The shuttle service is quite useful although I wish the front desk would go back to reserving times for its use. Such things are useful for a business traveler such as myself. The room service food could use some improvements.
July 18, 2014
Rated 3 out of 5 by DanK518 429 - Sheraton Hi-Tech
They were unable to get me into club level which was a non-issue. But as soon as I stepped into my room, it had the stale odor of old cigarettes.
July 18, 2014
Rated 3 out of 5 by Bart Rooms need improvement-Staff is excellent
Rooms need improvement...
-Pee stains on roll out sofa bed
-No linens for roll out sofa
-Main bed is too close to restroom
- Lights were not synced with any switches
-Cracked glass table
-No mini fridge in suite???\
- Poor wifi signal
The Staff is excellent and it starts with Blake and Emily.
July 16, 2014
Rated 3 out of 5 by Beckster72 Just ok
This place is just shy of being a good hotel. The staff was nice but not responsive. Had to call multiple times for requests and at times couldn't get anything. It a. Use signal.
It also is a no frills hotel and there are no movies on demand. This seems to be a hotel of convenience and will only be booked based on a need of proximity as there is nothing close to here worth mentioning.
July 1, 2014
Rated 5 out of 5 by Mark20122012 Great room, food and drink
Don't miss meeting Todd in the bar/restaurant. He's the most personable, responsive and professional server I've met on the road in a very long time! The bar had a great beer selection, everyone in my group found something to their liking on the dinner menu, our rooms were large, well-appointed, comfortable, the right temperature, and spotless clean. I will definitely be back!
July 13, 2014
Rated 5 out of 5 by MelStew Good hotel
Great front desk staff. The club lounge is a wonderful feature. Very clean.
July 15, 2014