Rated 3 out of 5 by dka000 Follow up
I've been staying at this hotel since summer of last year. Over and over again I've had to insist that I get a room based on my reservation even though I'm loyal customer. I would assume that as Platinum member, I would a better customer service but some staffs members do not even bother to follow up.
January 24, 2012
Rated 3 out of 5 by tmills91 Denver Tech Center
It would have been nice to know they were renovating the hotel. Rooms were definitely on the small side, especially the bathroom. Very friendly staff and nice breakfast spread. Good internet connection for working in the evenings.
If your doing a renovation to compete in the Tech Center Market you should probably loose the popcorn ceilings.
March 16, 2012
Rated 3 out of 5 by probabilistic Very welcoming staff, good for a long-term stay
Spent several months on a long-term stay at the Sheraton DTC last year. The staff became like family to us. Todd and Carrie at the bar provided exceptional service, as did Blake in the lounge. At the front desk, Mario and Megan stood out.
There are a few drawbacks. The restaurant can be inconsistent, depending on what night of the week it is, and there are often noisy crowds coming through on weekends.
On the whole, though, the staff made us very comfortable and like it was a home away from home.
January 16, 2015
Rated 1 out of 5 by jetsmail Not for Kids
We booked this hotel for a big hockey tournament. The kids were very excited to travel to Denver. When we got there, we found that the pool was outdoors in Denver and was closed for the winter. The kids were really disappointed. We expected that a 3 1/2 start hotel would have an indoor poor in Denver.
January 19, 2015
Rated 5 out of 5 by DwightLosAngeles Fabulous Denver DTC Hotel
I stay at this hotel weekly and I always am welcoming by the ever so lovely staff. The rooms are quite lovely some with mega glass features with stunning views to the Rocky Mountains! The lobby bar offers fabulous libations with friendly bar staff and there is a gym to work off all the calories. A must stay if in Denver DTC. Service is flawless. #gem #denver #fabulousstaff
January 17, 2015
Rated 1 out of 5 by MCL60 Tired old hotel and Emplyees who really don't care
It took me three rooms to find one I could actually sleep in and the best of the three was right against the freeway with Noise all night. The other rooms smelled moldy and gave me a headache. I am Lifetime Platinum and staff could have cared less. The first room was on a mid level floor and smelled like old mold. The second room I was give was on the second floor next to the washing machines that overlooked the lobby roof and also smelled like mold. I was then given a room up against the freeway (also on a very low floor) that did not smell as bad. When I checked out and told the reception agent the story she could have cared less. I will not be back.
September 18, 2013
Rated 3 out of 5 by Dmg9 falls short
I have stayed at this hotel many times and mostly found it great. This most recent stay was subpar-the hotel was being redone and there was constant noise from 7 am to 7 pm. Also, the internet was down and I had to go to the Lobby to receive a signal. So this stay fell short and I was disappointed.
January 23, 2012
Rated 5 out of 5 by lew8 Great Experience!
This is a lovely place to stay for work.
Hotel - It's not the newest Sheraton, so prepare for that and you won't be disappointed.
Location - Fantastic for the Tech Center, and it has a parking lot with no fee
Front Desk Staff - Consistently friendly
Food - Reliable and an accommodating chef (he knows how not to overcook fish)
Restaurant Staff - Exceptional! They have a friendly group. I can't say enough great things about Todd - he takes care of me several nights a week, could easily work at any restaurant in town, and makes eating at the restaurant a great experience.
October 6, 2014