Rated 1 out of 5 by RiseUP This hotel seriously missed the mark
I reserved a room on club level/ king size bed/complimentary breakfast/internet access and I prefer away from the elevators. I made my reservation two weeks in advance. When I arrived, I was given a room on the 2nd floor across from the vending/ice machine AND washers and dryers. It had two double beds, a bathroom so small the door barely cleared the commode and the towels smelled like fried chicken oil - old fried chicken oil. I showed them my room reservation but they could not 'fix' what had happened because they were sold out. I did receive a bag of snacks in recognition of my SPG membership. I declined. I will never stay at this Sheraton again. I will not recommend it although my company has a discount agreement with them.
July 18, 2014
Rated 3 out of 5 by Kinrob kinrob2
I stay at the Sheraton DTC frequently, and it is fine. The staff is friendly. and the Club level free breakfast is a nice benefit. The carpet in my room was slightly stained, and housekeeping should have addressed that before the room was released to a guest. The shuttle service is quite useful although I wish the front desk would go back to reserving times for its use. Such things are useful for a business traveler such as myself. The room service food could use some improvements.
July 18, 2014
Rated 3 out of 5 by DanK518 429 - Sheraton Hi-Tech
They were unable to get me into club level which was a non-issue. But as soon as I stepped into my room, it had the stale odor of old cigarettes.
July 18, 2014
Rated 3 out of 5 by Bart Rooms need improvement-Staff is excellent
Rooms need improvement...
-Pee stains on roll out sofa bed
-No linens for roll out sofa
-Main bed is too close to restroom
- Lights were not synced with any switches
-Cracked glass table
-No mini fridge in suite???\
- Poor wifi signal
The Staff is excellent and it starts with Blake and Emily.
July 16, 2014
Rated 3 out of 5 by Beckster72 Just ok
This place is just shy of being a good hotel. The staff was nice but not responsive. Had to call multiple times for requests and at times couldn't get anything. It a. Use signal.
It also is a no frills hotel and there are no movies on demand. This seems to be a hotel of convenience and will only be booked based on a need of proximity as there is nothing close to here worth mentioning.
July 1, 2014
Rated 5 out of 5 by MelStew Good hotel
Great front desk staff. The club lounge is a wonderful feature. Very clean.
July 15, 2014
Rated 5 out of 5 by Mark20122012 Great room, food and drink
Don't miss meeting Todd in the bar/restaurant. He's the most personable, responsive and professional server I've met on the road in a very long time! The bar had a great beer selection, everyone in my group found something to their liking on the dinner menu, our rooms were large, well-appointed, comfortable, the right temperature, and spotless clean. I will definitely be back!
July 13, 2014
Rated 3 out of 5 by Bannanas001 Need New Beds
The bed in this room (827) was probably the worst bed I've slept in at any Sheraton hotels. I would recommend a replacement asap.
July 14, 2014