Rated 5 out of 5 by tomass great
great stay! excellent staff, has everything
January 5, 2014
Rated 5 out of 5 by Horse Beautiful resort
Beautiful resort. Great facilities. Our 3rd stay. Rooms are great and nice views. Enjoy fitness area and the spa. Nice to have quiet pool. Atmosphere is more adult like, which we prefer.
April 1, 2013
Rated 5 out of 5 by Binka Love this place
I cant wait to go back.This place was so beautiful inside and out. All the employees and I mean ALL the employees were really hospitable. Dont forget to ride the little boat they have.
September 23, 2012
Rated 5 out of 5 by mtodd54 The Staff was Amazing!
Everyone at the resort was amazingly friendly. When traveling on business around the holidays, it's tough being away from home. The friendliness goes a long way in my book. Thank you!
December 20, 2012
Rated 3 out of 5 by Getaway5 Small rooms
The view was beautiful, and the staff was polite and helpful, however I was a little disappointed with the size of the room, and more disappointed with the size of the bathtub.
December 22, 2012
Rated 3 out of 5 by Larry63 Housekeeping needs improvement
The room was very nice and front desk personnel were helpful. The facility was very nice as well. But I did not find a book in the room telling me what the hotel services were. Strike #1. I was only in the hotel for 2 nights, but did not get my room cleaned on the one full day I was in the hotel. BIG strike #2. Housekeeping did not even knock on the door while I was there during the day to ask to clean the room. So I had no clean bath towels and no clean wash rags the second night. Inexcusable!! And all I got from the front desk when I reported it was "Sorry. Can I send up clean towels?" This was at 11PM at night. I just wanted to leave! At checkout, all I got was "We'll report the discrepancy. Sorry" Strike #3. There is also a $20 a day service fee for a shuttle service, fitness center and internet fee. Don't use the services? You still have to pay..can't get it waived. I tried. Strike #4. I don't visit the Phoenix area very often to visit my children and I thought this would be a nice change from my usual travel hotels, but I would not stay at this hotel again with this kind of service and the extra charges.
June 16, 2013
Rated 4 out of 5 by 2travel This hotel is a great getaway from electronics
Beautiful golf course, pool and amazing spa areas. A great getaway from your electonic devices. Conference/ballroom food service was great--exceptional and delicious.
September 18, 2012
Rated 4 out of 5 by steve Very Nice setting
Clean and neat rooms, pool area was also wonderful. The hotel restaurants are very expensive so we ended up eating out at a near by shopping area off the 10 freeway.
April 15, 2013
Rated 4 out of 5 by whyneedanickname Decent
The pool is below expectation. Pools could be cleaner. Good product but a bit over priced for June in Phx. Staff very friendly, probably the highlight of the stay.
June 19, 2013
Rated 3 out of 5 by Desertrat1 Hotel is an oasis that hasn't reached its full potential
Grounds and facilities were well kept and clean. Food at conference center was sub-par in quality. Staff at the conference center seemed put off by simple requests.
November 5, 2012
Rated 5 out of 5 by EszH COST conference
This hotel is on beautiful grounds with pools and walking trails. Staff was friendly, attentive and helpful. The room was kept very clean.
October 28, 2013
Rated 4 out of 5 by Ajaks great overall resort and spa
Awesome location for rest and relaxation as well as great facilities for business meeting and conferences. Woudl highly recommend for medium size group meetings.
December 12, 2012
Rated 5 out of 5 by SHRMTrvlr This hotel is an excellent conference facility.
The rooms were attractive and comfortable. The staff was very responsive. The food was interesting and excellent. The price was reasonable for a resort location.
September 4, 2012
Rated 3 out of 5 by smh55 More Management Needed
Front desk staff need to be trained on ECO green program. Very confusing with the card in room which says to put on door the night you don't want room cleaned .
April 2, 2013
Rated 3 out of 5 by Shar13 This hotel has great features.
I would have preferred to know when I checked in that the house keeping services and bell staff automatically received a gratituty instead of at checkout..
August 29, 2012
Rated 5 out of 5 by Peggy Lovely, peaceful getaway
This is my favorite hotel in the Phoenix area.
The staff are friendly and helpful and my room was QUIET and looked out over the golf course and mountains.
March 25, 2013
Rated 4 out of 5 by drw5082 Changes for the Better on the Balconies
I noticed a change in the hotel since my last visit. The balconies where much cleaner and I was able to sit out there to enjoy my morning coffee.
August 22, 2013
Rated 4 out of 5 by Moppy56 Corporate breakfast
Conference breakfasts for PSA Convention was embarrassingly terrible. However, the pleasant staff made up for it quite well.
October 23, 2013
Rated 3 out of 5 by Kathync Average
Room was dusty and mirror frame in bathroom had toothpaste spatter and was never cleaned. Makeup mirror did not light up. No shower cap provided.
May 10, 2013
Rated 5 out of 5 by Cosmo3188 Amazing hotel and staff
Exceeded our expectations! Staff was friendly and helpful. Hotel was beautiful, clean and well manicured.
November 11, 2013
Rated 5 out of 5 by Sandi59 gorgeous setting and surroundings
I always enjoy the beauty of this resort, it's exceptional service is constant. The pool area, spa, golf course and stables are fantastic.
August 31, 2012
Rated 3 out of 5 by Tvl215 Service could use some help
I reported issues with the hot water in my shower twice with no response from anyone. Cold showers are not a good way to start the day.
November 5, 2012
Rated 3 out of 5 by Unhappy1940 Stan
It is over priced for what you get."Not a Good Value for your Buck".The staff was friendly and the room was clean! that is about All.
June 30, 2013
Rated 4 out of 5 by jena28 Great family hotel.
We stay at Wild Horse Pass every chance we get. The pool's are great, and my kids love the slide. The staff are very nice and helpful.
August 20, 2012
Rated 5 out of 5 by mountainman1 Happy New Year
Our family enjoyed 5 nights at this fantastic resort. Close to shops and mountain biking! Peaceful and beautiful with terrific pools!
January 4, 2013
Rated 5 out of 5 by BJMM Great Experience
Resort is spacious, quiet (no road noise) and offer a very tranquil experience.
November 22, 2013
Rated 5 out of 5 by Mac59 Excellent
Polite and friendly staff
Excellent view and landscape
Many amenities such as Golf coarse, pool, horse back riding, etc.
May 15, 2012
Rated 4 out of 5 by Buddy48 Plesant experience
Considering it was summer and extremely hot our stay was very pleasant. The cost of our stay at summer rates was very good.
July 29, 2012
Rated 5 out of 5 by jst48 Nice Sheraton with great golf
Friendly staff. Great rooms. The golf is fantastic. I did not do the spa but it looked nice. Will try to come back soon.
December 28, 2012
Rated 5 out of 5 by PH2012 Very pleasant stay
All aspects of my stay were very relaxing and enjoyable. Staff extremely friendly and courteous.
October 17, 2013