Rated 5 out of 5 by Cosmo3188 Amazing hotel and staff
Exceeded our expectations! Staff was friendly and helpful. Hotel was beautiful, clean and well manicured.
November 11, 2013
Rated 5 out of 5 by DallasBob Relaxing resort
Easy access to highway while very quiet resort setting. Great Staff. John in Accounting was a great help.
July 2, 2013
Rated 5 out of 5 by PlatTraveler Exceeds Expectations
I spend over 100 nights a year in hotells, but do not often write reviews. However, this property deserves to be acknowledged. We stayed here last Fall for one night on a promotion and had a great experience, so decided to return from the East Coast to spend time with family meeting us here from the West Coast. The staff at Wild Horse Pass is exceptional, going above and beyond in every way. It is obvious that they take great pride in their work. From the front desk to the pool attendants to the restaurant staff and spa staff., the pride of the staff in their hotel is very apparent. They do everything in their power to make you feel like you are part of their family. Kai is an unbelievable dining experience. The food is incredible, the service is beyond expectations. Kai is a unique, leisurely, 5 star dining experience. Ko'sin also exceeded our dining expectations in both food quality and service.
Hanyo, by the pool, had wonderful drinks and lighter fare. The pools are very nice with plenty of comfotable lounge chairs and umbrellas and the variety of pools made for a less crowded feel. Rooms were comfortable and well decorated.
We already discussed returning for a longer stay.
June 17, 2013
Rated 5 out of 5 by LoveTravel11 Home Away From Home
I love this his place. They always take good care of me. The Aji Spa is awesome.
March 17, 2014
Rated 4 out of 5 by Michelle26 This hotel has excellent Staff
Great, friendly staff. Clean, comfortable rooms. Situation in a very quiet local. Nice grounds to walk.
December 16, 2012
Rated 4 out of 5 by Mestucson Great resort
Very clean everywhere. Staff great in every way. Location perfect, and casino and restrooms spotless!
July 8, 2013
Rated 5 out of 5 by PH2012 Very pleasant stay
All aspects of my stay were very relaxing and enjoyable. Staff extremely friendly and courteous.
October 17, 2013
Rated 5 out of 5 by Ruben The Customer Service was unbelievable!
They exceeded our expectations at every corner. It is an amazing resort with an amazing staff.
May 29, 2013
Rated 4 out of 5 by jst1 The hotel was very nice and relaxing
Our experience was very nice. It was very clean and welcoming.
March 24, 2014
Rated 5 out of 5 by BJMM Great Experience
Resort is spacious, quiet (no road noise) and offer a very tranquil experience.
November 22, 2013
Rated 5 out of 5 by KDoan Director of Training
Very nice hotel and great amenities. The day of check out was very un pleasant
July 19, 2013
Rated 5 out of 5 by CharlieD Awesome NYE
The room we had was fantastic. It was every thing that it was supposed to be.
January 3, 2013
Rated 5 out of 5 by Shell201 Loved my visit!
Very Enjoyable, Highly Recommended and would definitely make a return visit!
April 22, 2013
Rated 5 out of 5 by Gpsarros Great property
Really nice hotel. We got upgraded to one of the nicest suites we have seen.
October 21, 2012
Rated 3 out of 5 by asdfdrfgfdsg OK Hotel
This hotel is lacking guest laundry machines. I found 3 roaches in my room.
September 15, 2013
Rated 1 out of 5 by PhxAl Wonderful experience!
Great staff, service and amenities. Made us fell special and appreciated.
November 23, 2012
Rated 5 out of 5 by 2years Anniversary
Loved the room & staff was friendly! Thank you for a wonderful stay!
October 31, 2013
Rated 4 out of 5 by Reb13 This hotel has great staff members.
Nice and friendly staff that provided a clean and comfortable room.
August 31, 2013
Rated 2 out of 5 by Seeya7 Choose another place
Dirty, understaffed, poor pool facilities, rooms need attention
July 16, 2013
Rated 1 out of 5 by Hello Not Good
The staff at this hotel does not know what they are doing.
January 25, 2013
Rated 5 out of 5 by IMPeter Golf
Golf course was not in the best shape... pretty brown...
October 5, 2012
Rated 5 out of 5 by 1Zippy Relaxing Stay
My stay was an extremely peaceful, relaxing experience.
October 8, 2012
Rated 3 out of 5 by FrequentTravelGuy Great Property But No Attention to Maintenance
We love the Wild Horse as it had a HUGE influence on our move to Phoenix. The Restaurant KAI is top notch. However, our most recent stay was memorable for the wrong reasons. Our room was half cleaned with children's toys from the prior guest piled at the edge of the bed. The in-room safe was out of order and the ice machine on our floor was out of order.
Worst still was that the staff did not clean the pools AT ALL. There was trash, debris, dead bugs, beer cans, and cups in the pool. We arrived one morning at 7 am and the pool was as dirty as it was when we left.
The Wild Horse also has a water slide, but it is not staffed most of the time which mean that kids of all ages are mixed together pushing and shoving at the top, piling together in the middle, and clogging up the exits. It's almost comical to see the sign by the slide that say "no flotation devices" and "must be 42 inches" followed by barely-walking toddlers with floaties and life jackets. The staff should also ban squirt guns and soakers so that people over 6 can get in the pool without getting into a water war zone.
We were so very disappointed, but can only imagine that the hotel chose to cut staffing due to the lack of capacity, but it sure did impact our experience.
September 5, 2013
Rated 5 out of 5 by tomass great
great stay! excellent staff, has everything
January 5, 2014
Rated 5 out of 5 by flash07 A great place
The resort is a great place for a family stay.
July 20, 2013
Rated 3 out of 5 by Scott13 Service needs improvement
We found the staff to be only average at best.
April 22, 2013
Rated 5 out of 5 by EFNAIOP Exceeded epectations
Great facility, great food, excellent service.
December 11, 2012
Rated 5 out of 5 by FreeBird9 Gem of a property
I loved all the southwest decor and boulders!
August 14, 2012
Rated 4 out of 5 by pro3 enjoyed my stay at this resort
I did enjoy my stay at the wild horse resort
July 21, 2013
Rated 5 out of 5 by Robbie53 Enjoyable Resort/ Beautiful Backdrop
Such a beautiful setting for a resort!
August 5, 2013