Rated 4 out of 5 by CM17 Recommend the Sheraton Club
Just a great way to enjoy our anniversary. Relaxed but stylish enough
October 6, 2012
Rated 5 out of 5 by tinker Great loation, near the Park, museum and circular quay.
Great location as above, good food and Executive Lounge is excellent.
February 12, 2013
Rated 4 out of 5 by cptspg1 Great location but average staff
This hotel is in the perfect location. Right next to St. Mary's Cathedral, Westfield shopping plaza with a fantastic food court on floor 4. Runs along Hyde park, a great place to sit on the grass and relax or people watch. The hotel is very clean. We felt the staff were stuffy and pretentious. There are dress codes that are highly enforced for the club room, every night we witnessed folks being turned away due to wearing shorts, it is summer and Sydney just experienced their hottest day on record, folks want to relax and unwind at the end of the day. We feel it was ridiculous that you could not wear tasteful shorts in this heat. The breakfast buffet was good however we felt the staff and breakfast were much better at 4 Points on the harbor...which was odd to us as we had high expectations of Sheraton on the park and were expecting it to be better since it is supposed to be a higher end hotel. We stayed at Four Points last year same time and the staff could not have been more perfect (kind, professional, sincere, went out of their way to serve and make you feel at home.) The opposite of what we experienced in our long stay here. Unacceptable to use processed eggs for scrambled and omelettes at this level of facility.
January 29, 2013
Rated 3 out of 5 by SaschaDec Sheraton on the park
Unfriendly check in and no consideration of the SPG hold status.
December 9, 2012
Rated 5 out of 5 by ArnieS REWARDED
We were made to feel valued by staff and amenities'
November 3, 2013
Rated 3 out of 5 by snaggletooth poor drinks staff
For a five star hotel the bar and staff are 3 star quality.
July 1, 2013
Rated 4 out of 5 by paddydi A great little pool
Overnight stay very comfortable room, excellent food.
October 1, 2013
Rated 2 out of 5 by Jackie27willdo not what I expected........
Good location let down by service when things went wrong
August 6, 2013
Rated 5 out of 5 by couple great time
excellent executive lounge and service throughout hotel
March 6, 2013
Rated 1 out of 5 by Geoff internet problems
For $300 per night I would expect the internet to work!
March 24, 2013
Rated 5 out of 5 by srpnz2013 Great Facilities , good staff, very central
definately recommend use of executive louge facilities
March 4, 2013
Rated 1 out of 5 by vision2013 3 hours and book out after insult
was meet with a very rude room service after complaint
January 14, 2013
Rated 5 out of 5 by 1523 good service, reasonable price
good service, reasonable price. what more need I say?
August 27, 2012
Rated 5 out of 5 by BT84 Excellent Facility - Sheraton On The Park
Facilities first rate, staff friendly and helpful
January 19, 2013
Rated 5 out of 5 by leadlight sheraton hyde park
excellent in everyway,Will definately stay again
January 21, 2013
Rated 3 out of 5 by HELLS Very Central
5 star central located hotel opposite Hyde Park.
December 19, 2012
Rated 5 out of 5 by Jett Great Location
Great location, great Views, Loved this Hotel.
March 7, 2013
Rated 5 out of 5 by batchy super service
Quality hotel with superb professional staff
August 17, 2013
Rated 5 out of 5 The bed was magnificant
How can I purchase one of your king beds?
January 22, 2013
Rated 5 out of 5 by beeepeee great hotel
great staff,the best and great location
January 6, 2013
Rated 4 out of 5 by JoeCoolOz welcoming attitude
a comfortable room & hotel experience
February 21, 2013
Rated 4 out of 5 sheraton on the park
great location rooms very good
September 29, 2013
Rated 5 out of 5 by Thunderbirdfan Staff
Super friendly and helpful.
September 30, 2013
Rated 5 out of 5 by Neddy Sheridan
Found the hotel to be excellent
May 31, 2013
Rated 4 out of 5 by BPCable Good service
Friendly Service at checkin etc
May 22, 2013
Rated 5 out of 5 by Tobydog This hotel is explempary in all aspects of customer service and pleasant experience
The best hotel in Sydney.
September 30, 2013
Rated 5 out of 5 by Kelly58 Outstanding
Felt thoroughly looked after
February 10, 2013
Rated 4 out of 5 by personal Normally good but this time information inaccurate makes impossible to rate.
Accurate mktng wld be gd.
June 12, 2013
Rated 5 out of 5 by Steve Service Exceptional
Mr. Hamilton was terrific
March 29, 2013
Rated 4 out of 5 by ConditionOne Awesome SPG property in SYD
This is a solid hotel in central Sydney, and is pretty much within walking distance of everywhere. It’s easy to get to/from the airport via St. James station, which is less than a block away from the hotel. The staff is the friendliest I’ve encountered, and are all very helpful. Rooms are spacious with modern furnishings, but the typical Sheraton drab colored hallways are starting to show their age just a tad. Upgrades are hard to come by, as there’s lots of competition, and I believe a lot of people actually book suites here.
If you have Lounge access, afternoon tea is served on weekends, with a solid evening selection of beverages and hot food. You can easily eat a light dinner there, especially considering food prices in Australia! Soft drinks are available all day in the lounge.
Breakfast downstairs in the restaurant is excellent, and can probably justify the $42 they charge, especially on weekends when the selection is a tad better such as offering eggs benedict. Excellent selection of fruits and hot foods, including Asian selections such as fried rice and noodles. There’s even ice cream! Quality is pretty high.
Gym is staffed from 6am to late in the evening. But if you’re jetlagged, you can call up guest services and somebody will let you in after hours.
May 23, 2012