Rated 4 out of 5 by Hardy15 Good Location
Friendly reception staff, as Platinum SPG member, get a free upgrade to suit room, feel good and worthy to become SPG member; Very good Club lounge.
September 27, 2014
Rated 4 out of 5 by Blondie69 This hotel is well situated for shopping and visits to art galleries .
Four days in Sydney central well situated for all city activities. The hotel provided a good sized room with good facilities however the Sheraton Club was at times very crowded and made our visit not that pleasant. Staff were accommodating and very pleasant. An article was left in the room which was handed in and was immediately forwarded on. Nice to see the honesty. Good hotel but ? the value of the Club floor.
September 24, 2014
Rated 5 out of 5 by Allan50 The best 5 star hotel in Sydney.
I had such a wonderful stay at the Sheraton on the Park. The Sheraton club was great and the service was excellent. The staff helped us get whatever we needed. The relaxation spa was also fantastic. Very professional. Also, the pool & Gym were very good.
The executive room clean and well designed with a great view. It is a perfect location next to the park but also right next to the department stores in the middle of the city.
The best thing however was the unbelievable Buffet on the first floor! It has to be the best in the world!!! -Thank you very much!
September 4, 2014
Rated 5 out of 5 by MG11 Overnight Accommodation
This hotel offers good access to Sydney central. It is close to shops, restaurants and walks in the park.
September 22, 2014
Rated 5 out of 5 by Scallops Bet Club Lounge
Thanks to Nigel, wonderful service. Here's to the Sheraton on the Park for the best lounge in Australia.
Keep it up.
September 22, 2014
Rated 5 out of 5 by Jimtraveller A great stay
This is one of the three Starwood properties in Sydney, and in my experience, it is the best one.
Great location, next to the traing station and Hyde Park, steps away to CBD and the famous Circular Quay.
Staff have been very professional and courteous. Most of my early check-in (due to north american flight arrival time) requests were granted.
The club lounge is one of the best outside asian countries, which are some of the best in my experiences. The food and drink selections are impressive.
I also had a breakfast package to eat in the restaurant for a few times, and the selections were very nice as well.
Had a few upgrades to suites which were great.
The value is great vs. other Starwood properties in Sydney.
May 6, 2012
Rated 1 out of 5 by Norm69 Sheraton on The Park poor service at checkin
The check in clerk did not recognise my status which is lifetime platinum, upon check in athough the hotel had all classes on rooms available I booked a cityside king bed, I was put into a room which was two single beds placed together,when I went out the next day the cleaning staff decided to separate the beds and I was left in single beds, which is far from what I booked, the room was not serviced correctly as I had to ring housekeeping to replenish the supplies.
The chair at the desk did not raise and was not ideal to do any work. Since Starwood introduced the Suite Awards I have not received any Suite Upgrades at any Hotel I have stayed in Australia other countries provide better recognition.
October 15, 2013
Rated 2 out of 5 by CX1234 Poor beds
The room itself was neatly presented. However the problem was that we booked a King Room. The bed was not a King Bed.
Please note that 2 double beds joined together do not make a King Bed. It was lumpy and you feel down to one side. Very bad sleep. Plus the Pillows were rock hard or super soft no medium Thus sleep was very bad indeed
September 15, 2014