Rated 4,1 out of 5 by 267
Rated 5 out of 5 by Kimmy95 Great Hotel
We had a great experience with this hotel and the entire staff. We were promptly greeted as soon as we stepped out of our vehicle. The staff at the front desk was very pleasant when we checked in. The room was very nice. Every staffer we came into contact with was so professional and courteous.
14 avril 2014
Rated 5 out of 5 by JackieD48 Phenomenal Experience
From the first day that I set foot in the drive way, I was greeted by Jamie and he went above and beyond to help me and my sister to our room. The room was spacious and comfortable. Then I was greeted by the staff at my check-in and she had a wonderful smile that made me feel so welcomed. And this was just the first of three days. Then I was greeted with friendly and genuine smiles and hellos everywhere I went. I want to give a special thank you to Miss Terrie who did an extraordinary job at our conference social. I have special dietary needs and she went above and beyond to help me get salad dressing, because I was not able to enjoy the taco meal that was provided for the conference guest. Then I watched her do the same thing for a church member of mine. All the time she had a smile on her face. She deserves a raise and promotion. The third day I was again greeted with warm smile and total politeness by all the staff. I will recommend this hotel to all of my conference participants, especially for next years Women's Conference. FANTASTIC JOB!!!! A+++++++++
Sincerely with a Grateful Heart
Ms. Jackie English
6 avril 2014
Rated 5 out of 5 by Mick01 Great Experience
Staff was awsome and took care of everything.Everyone i had contact with were all upbeat and positive and willing to help!!!!!
24 mars 2014
Rated 5 out of 5 by Mark5261 Great Location & Great Staff
I always try to stay at the Overland Park Sheraton when my travel brings me to the KC area. This hotel is located perfectly and the staff is always so helpful and very friendly! "Best Hotel in The Kansas City Area"! I will be back for sure! Thanks
24 mars 2014
Rated 5 out of 5 by Al06 Nice
Nice place to stay. Great staff.
23 mars 2014
Rated 5 out of 5 by apcatsbyjones Always, consistently good
When the family needed to come together for a funeral, the manager bent over backwards to meet all of our needs
22 mars 2014
Rated 5 out of 5 by Shell138 Comfort!
This was the first time I've stayed at a Sheraton and would stay again in a heart beat. I traveled for business so not only did I personally feel welcomed, but they helped me with my business needs as well. I booked because it's attached to the convention center, but I would stay again for the service and friendly staff.
12 mars 2014
Rated 5 out of 5 by Georgiasdad great service
Stayed during a snowstorm and loved the valet parking. The front desk and "front door guys" were very helpful and seemed appreciative for my business. We upgraded to the club level for the continental breakfast and were pleased with the selection and the food was quite good, (except for the oatmeal)
Room was on the end of the hallway and was very quiet and even though furnace wasn't loud was able to shut it off and avoid background noise for better sleeping.
3 mars 2014