Rated 3 out of 5 Hotel is good but not great
Overall quality of hotel is good: comfortable bed, clean rooms, etc. Water pressure in the room left something to be desired and lack of a refrigerator was disappointing. It would have been nice to have a "snack shop" type place to eat in addition to the restaurant. I didn't find any ice machines on my floor. The Direct TV went in and out due to high winds during the stay. The fact it is attached to the convention center was the best attraction.
July 27, 2014
Rated 5 out of 5 by Carla54 Excellent Facility and Staff!
I attend meetings at this location annually and it is always one of my favorites! The property is wonderful and the staff are great, as well. Highly recommend this property!
July 25, 2014
Rated 5 out of 5 by Spudny Staff needs to be more knowledgable
There were several intances that the staff was unable to help us due to lack of knowledge about the local area or even their own hotel. The one that bothered us the most was the first night we were there we asked the front desk if there was a place to eat dinner that was close enough to walk to they said not really but the was one a few blocks away we find out the hotel had a very good restaurant that they never mentioned! We need up eating a some dumpy bar, we were so mad and as the week went on and we did eat at the hotel we found the food was excellent.
July 19, 2014
Rated 3 out of 5 by 2014sheratonbusinesstrave Average
I choose green without room service. I didn't get the coupons half of the time. Also asked for toiltries to be delivered and had to ask twice as they didn't come the first day. I left towels outside my room, and then the next day when I saw the housekeeping I asked for more towels, and she asked if I could give her mine. I said I left them outside, she remembered that. Where is the common sense to replace?
July 21, 2014
Rated 5 out of 5 by redbird1973 Great loocation for our Corvette event at the OPCC
The room was neat and clean every day. Coffee in the room was great. The pool and hot tub hit the spot to relax. My only gripe was that you did not have free wi-fi.
July 20, 2014
Rated 3 out of 5 by Carguy2 Review
Internet to costly it's free even at rest stops on the highway.
Service for cleaning my room was terrible when they did it.
July 19, 2014
Rated 5 out of 5 by CUSTOM CUSTOMER
THIS IS A WONDERFUL PLACE TO STAY & I WILL STAY HERE AGAIN. BUT NOT DRINK AT THE BAR. COST WAY TOO HIGH !!! FOR WHAT YOU GET. CHEAPER TO GO TO A BALL GAME FOR DRINKS. POOL AREA WAY TOO HOT SHOULD HAVE GARAGE TYPE DOORS TO OPEN & LET AIR IN.
July 17, 2014
Rated 1 out of 5 by vette99 unacceptable
there's no WiFi, no fridge/microwave in rooms. Check in is at 3, we arrived at 1:30, no room ready. Checked every 1/2 hr until finally at 4:10, my room was available. Not acceptable!! So not worth the price!!
July 16, 2014