Rated 2 out of 5 by Noel14 Hotel
The room was to small and the dark carpet made it feel dirty! Didn,t like the elevator situation! Had to take one elevator to the lobby then change and take another to your room! Didn,t like that there were no free breakfast!
September 16, 2014
Rated 3 out of 5 by Brown72 Problems, problems
Good: room was clean, quiet and great bed
Bad: 'do not disturb' sign is designed to fall off the door handle EVERY time we opened the room door;
-restaurant could not seat us for breakfast one morning, offered the nearby bar--we went elsewhere;
-free hotel parking is inadequate; all but forced to use the valet parking or park across the street behind the hotel, means a long walk to go around to the front;
-I was using the 'Cash and Points' option and was surprised to see a separate, undisclosed fee to do this;
-hotel staff was unsympathetic for these issues
September 7, 2014
Rated 4 out of 5 by MsDarlene This hotel is a very nice hotel to stay at
I enjoyed my stay at the Sheraton Hotel at the Overland Park Convention Center. It's not my first stay nor will it be my last. Thanks
September 2, 2014
Rated 5 out of 5 by jcdp overall service
Supervisor Tom N was great as always. Extremely friendly and always makes a point to say hello during breakfast, etc
September 1, 2014
Rated 5 out of 5 by apcatsbyjones consistently good
I have stayed at this hotel on numerous occasions for business and fun.
Always a good experience
August 21, 2014
Rated 4 out of 5 by Icharus Classy Hotel w/ a few blemishes
This was a really nice classy hotel with very comfortable rooms. The customer service went above and beyond to make you feel comfortable. However, a few points of improvement could be made. First the hot tub was under repair. This could have been made know to me when I booked the hotel on the property's own website. The pool was too cold to swim in, in the middle of summer. The really nice outside bar was never open even though it was a weekend in the middle of summer. Again not huge issues, but just areas that need improvements.
August 12, 2014
Rated 4 out of 5 by Cammie021 Fabulous! Front Desk Service
Both at check-in and out, the front desk was very friendly, helpful, quick and efficient. The only problem I had with the property, is that the bed and pillows weren't as comfortable as hoped.
August 18, 2014
Rated 5 out of 5 by chip Wow! VIP treatment!
I travel a lot and I see a lot of hotels, so trust me when I say that my stay at the Sheraton in Overland Park was absolutely top notch! For me, it's all about the people. The food service staff were very professional, warm, and friendly. I ate several meals in and the cuisine was excellent. I can always tell a well run hotel by the attitude of the staff. I would highly recommend the Sheraton at Overland Park.
June 5, 2012