Rated 4 out of 5 by TravelAddict79 Nice and central hotel, good FO, good F&B
Had booked Sun-Wed and Thu-Fri and was on waitlist for Wed-Thu night. Had to move rooms (not a problem for me) but all worked out very well: Luggage automatically moved to new room, new keys waited, stays combined to one invoice. First time ever in 5 years of travel with up to 200 hotel nights per year that a situation like this seamlessly worked! Kudos to FO!
Also good F&B with selection of local and international dishes and a good variety of drinks, reasonably priced. Well done!
June 20, 2015
Rated 5 out of 5 by Willie Very upscale, well located
Terrific place to explore the town. Walk anywhere in minutes. Very nice rooms and breakfast. Get a snack in the bar.
December 2, 2014
Rated 5 out of 5 by AtaEly Wonderful Service Quality
this was one of my best experience...
Lisa provided a really exceptional customer service, paid high attention to details e.g. my departure requirements, taxi booking, breakfast...etc
everything was well prepared as per my expectation and I enjoyed my stay :)
November 23, 2014
Rated 5 out of 5 by LyonsUS1 Business trip
This hotel is top-notch!!! The rooms are very comfortable and clean, the breakfast was absolutely fantastic but best part of my stay was the staff. The staff is so friendly, cautious and caring while maintaining a most professional attitude.
Special thanks to Romy, Eva, Lydia and the breakfast cook… sorry I didn’t get her name.
September 2, 2014
Rated 5 out of 5 by djamila44 really got this time a really warm welcome
i got a really warm welcome from mr shneider who was really helpfull , great to found staff like that.
The breakfast was great with all gluten free products
i recommend this hotel
August 19, 2014
Rated 5 out of 5 by Andrey My favourite hotel in Nuernberg
Great hotel! Very central but still quiet, exzellent service, competent staff.
July 28, 2014
Rated 5 out of 5 by hunter28 Staff
The staff at this hotel was exceptional. The front desk staff remembered my name daily and was super helpful. The breakfast room staff remembered my name daily and knew my order as soon as I walked in. House keeping was friendly, responsive and professional.
Stay at this hotel!!!!!!!
July 28, 2014
Rated 4 out of 5 by SSan Good Hotel, Good Location - but need to pay for Wifi
So, the hotel is good, room size is large by European standard. Service is as expected, food is good as well - I tried room service and the bar. Breakfast selection is bit thin, just adequate. The only downside is we need to pay for Wifi, 8 Euro per day, 18 Euro for 3 days.
July 14, 2014