Rated 5 out of 5 by Wieland An Excellent Business Hotel!
The Sheraton Congress Hotel in Frankfurt is an excellent business Hotel. It provides the full package for a business trip as privacy, relaxing atmosphere and business comfort. The staff is always caring to make your stay an unforgettable experience.
I can only recomment this Hotel!!!
April 22, 2013
Rated 5 out of 5 by Victoria3140 Excellent stay, thank you
We stayed at this hotel and really enjoyed it. The location was convenient, right across the street from the tram. My rooms (we got two rooms) enjoyed a view of the beautiful forest. Staff was excellent and helpful. Thank you!
October 6, 2012
Rated 5 out of 5 by Damir I am very satisfied
Excellent hotel! Only one thing disappointed me: air conditioner doesnt provide warm air. I had to turn it off at night because there was too cold in the room. Pool, fitness center and spa - excellent.
May 2, 2013
Rated 5 out of 5 by Crombie Efficient Hotel
Check-in / Check was great & very efficient. Hotel was overall great.
(One thing to work on: it wasn't possible to get a bathroom bulb changed within 2 days)
September 24, 2012
Rated 5 out of 5 by MrFillion great staff !
Great staff, everybody know my name.
June 23, 2013
Rated 5 out of 5 by stephenps convenient
easy to get to
November 19, 2012
Rated 4 out of 5 by LongstayTraveller1 My regular stays
I have stayed at this hotel a number of times over the last 3 years and have found all staff friendly and approachable.
My job takes me to a number of countries entailing long stays at hotels.
On this visit, I was pleased that my laundry bag and charge sheet were always replaced after being used (it may seem a trivial thing but I find it annoying that in most hotels I stay at, I have to go to reception/call housekeeping for replacements when they should be replaced as required on normal room servicing!)
The location is good as it is a short ride by tram (tram stop 2 minutes from hotel) to the nearby station or into Frankfurt itself.
The only downside of the area is lack of restaurants nearby
May 4, 2012
Rated 3 out of 5 by IGP2013 Comfortable well equipped hotel
Comfortable well equipped hotel. Great location as walking distance from the office and only a short drive to Frankfurt airport
December 5, 2013
Rated 5 out of 5 by ratelone Great hotel
I was already staying at the Le Meridien in Stuttgart and decided to venture to Frankfurt for the weekend. I reserved rooms at this hotel on a whim not sure what to expect. Upon arrival a bus was out front and the lobby was packed. I expected the worst but the staff was incredibly efficient and everyone including myself were settled in the room promptly. The rooms were great, the drinks and bartender top notch, and everyone in my party felt very welcome. I plan on staying again in the near future. Thanks for awesome service.
August 23, 2012
Rated 4 out of 5 by Travelbird Nice stay, but not special
I stayed at Sheraton Frankfurt Congress hotel for one night from 06.06. to 07.06.13. The location met my needs, the staff was ok, but not special. I came, stayed and left, without getting really excited about coming back. Mmm.. There was nothing wrong, but also nothing special during my stay... My favourite Sheraton hotel still is the Sheraton Stockholm where one is greeted warmly and everyone gives me the feeling that I "belong here" and not just stay here.
But wait, one staff member in Frankfurt did go the extra mile! It was a young man serving fresh orange juice during breakfast time and he really greeted me warmly (I was still sleepy..), came back with an extra orange juice and if I think of him now, I must say I will come back and have breakfast again! Thank you young man - unfortunately I did not note your name!
June 9, 2013
Rated 5 out of 5 by cucu1965 LIke feeling at home
For business reasons I have stayed at this hotels many many times and I have never been disappointed. Yes the rooms are somewhat basic, but the service is perfect, the staff is very friendly and always give you the impression to care about you personally. As a platinum guest, you get a lot of attention, far above the Sheraton average.
Additionally the location is perfect - right in the middle of the business area of Niederrad, close to the airport.
March 19, 2012
Rated 4 out of 5 by Sam67 The hotel staff are fantastic
I stayed at this hotel for 3 days during a large IT conference taking place at Messe Frankfurt. Taxi to Messe and airport was a 10-15 minute journey and the taxis were always available.
The staff at this hotel stand out for their warm welcome and always willing to assist in responding to any questions small and large. It is a real pleasure especially for someone that travels every week to feel at home away from home.
Thank you and do keep smiling!
December 13, 2012
Rated 5 out of 5 by Eddy51 Great staff
The staff at this property is great, they're very wellcoming. The bartender is a very nice guy, with a lot of knowledge of what he is doing.
Breakfast is also great, especially sitting outside or in the new part of the buiding.
The food in the restaurant was not that great and the terrace was not open, so I had to eat in a dark er room. The staff also here was very good.
The fitness facility is also good.
in, but the
Good beds and
July 15, 2013
Rated 4 out of 5 by Skills55 This hotel was great and convenient public transportaion.
I stayed at this hotel recently (12/18-20) and had a very pleasant experience while there. After a long and draining flight, it was nice to see a energetic and enthused front desk staff waiting to check me in the morning. I wish I could remember her name but she was great. She welcomed me as a Platinum member and helped me out a lot with my bad German skills.People like that make you want to come back. I loved that the tram runs by the hotel, easy access to downtown.
December 27, 2013
Rated 4 out of 5 by AmericanDart What a wonderful staff!
I had to stay in the Sheraton Congress Hotel for a month.
From all my previous experiences, this one exceeded my expectations.
the Human component from this hotel makes the exception.
Special mentions to three extraordinary people:
They made me fell like home.
April 5, 2012
Rated 5 out of 5 by nycgirl212 nice hotel
hotel was nice and elegant. close to airport. we stayed here 1 night because we had an overnight connecting flight in frankfurt. I am gold so we were upgraded to a room on the executive floor. the room was spacious and the free internet (as a gold member) was a nice touch. would stay here again.
August 18, 2012
Rated 5 out of 5 by FarazH Exceptional service
Booked three rooms for a one night stay with family and in-laws. Service was extremely smooth. Here, I'd like to extend a special thank you to "LEWIS" at the reception desk for his professionalism and willingness to help. Looking forward to my next stay on 7/17/2012
July 7, 2012
Rated 4 out of 5 by RTDFC Great Location
I use this hotel several times a year for business and its location is ideal for the Neiderrad busness area and close to the airport. The staff (particularly the front desk) are very friendly and helpful - more so than a lot of hotels I stay at
May 19, 2012
Rated 4 out of 5 by SPG1 Hotel exemplifies brand standard
There is nothing to find fault with at this hotel. It exemplifies the brand standard in all aspects. Although there is no Club Lounge, platinum members are provided with additional benefits such as drink vouchers and choice of a snack.
July 5, 2012
Rated 5 out of 5 by gcclo87 Great hotel staff
I overnight at this hotel whenever I have an early flight to catch at Frankfurt. Every stay so far has been simply great.
August 11, 2013
Rated 5 out of 5 by Mac81 Great Hotel/Staff
The hotel staff was very friendly and immediately recognized me as a platinum member. I was upgraded to a remodeled suite that was huge. It had great furniture/decor. The gym was a little small but had nice equipment.
May 4, 2012
Rated 5 out of 5 by JSLee Awesome Staff
This property is an old property.. But the staff that works here are awesome.. The staff here made me feel like home. I spent a lot of time here in 2012 around 35 nights in total over 4 months..
January 13, 2013
Rated 4 out of 5 by Aloysha62 Comfortable hotel with good location
The hotel is located in walking distance from my company and is a relaxing spot to return to with all the comfort you need after work. Also the close distance to the airport is an advantage.
March 14, 2013
Rated 4 out of 5 pleased to be there
it was a great experience to have such big business event, i cant recall any negative observation, the facility, food, and staff were really on top of all expectations
April 18, 2013
Rated 4 out of 5 by John Quiet and reliable
This hotel is in a quiet, but convenient local, and was very good for the Bookfair. Good fitness facilities, transportation, and dining , make this hotel a very good choice.
October 18, 2012
Rated 4 out of 5 by Riccardo good hotel poor network
Very poor network connection capabilities in the room, wired and unwired anythingh other is ok and aligned to SPG standard maybe upper.
December 17, 2011
Rated 4 out of 5 by Riccardo good hotel
Usually I used this hotel as I stay in Frankfurt and I found it always at high standard
September 11, 2012
Rated 5 out of 5 by CdAz Perfect F&b department
Exceptional service and food quality
August 14, 2012
Rated 2 out of 5 by Wieland Feld less important than a Tourist
Unfortunately my last stay with Sheraton Congress Hotel was not meeting my expectations.
I reserved a room for a 4 nights stay quite early and requested a smoking room as well as room with a full bath, but on my check-in the Hotel staff told me, they are fully booked by a tourist group and they are oblished to serve them my pre-booked room.
I was quite obset as I am staying quite often (nearly 90%) at Sheraton Hotels , especially in this Hotel, so that I feld like less important as the toursit group was very well supported.
I still like staying in Sheraton Hotels, but the next time I will be treated as being less important as a tourist I will change.
Thanks for taking this comment very serious and best regards,
Wieland - a 8 years SPG Gold Member
April 16, 2013
Rated 1 out of 5 by Gulten Sheraton Frankfurt Congress
We also stayed in this hotel with Globus travel 2 nights in September 2013.
Rooms to small. There is almost no space for second regular suitcase. Room was too hot .Aircondition did not work. We had to sleep with windows open . Noisy outside if you open windows.
Great breakfast,( not included in hotel rate)
There is a charge for Internet access after 45 min although staff claims it to be business hotel. Nice spacious lobby.
Close to Frankfurt airport.
September 23, 2013