Rated 2 out of 5 by Riccardo no platinum recognition
It has been the worse room I never received in this hotel ... as I stayed many time.
Usually is not so ... it's can happen ...
I will be back checking again before decide to do not use this hotel anymore
October 15, 2014
Rated 4 out of 5 by Rumbletummy Nearly up to scratch
1. There were no tea/coffee making facilities in our room. We love to have a cuppa in our room before bed and during the night.
2. Wifi should be freely available in all rooms in a modern hotel. Going down to the foyer to login is highly inconvenient.
September 30, 2014
Rated 3 out of 5 by Tomtomaz Uneven amenities
Reservation made by tour service, presented SPG gold at checkin, refused amenity (WiFi) and refused room on SPG floor or concierge floor. Room had large area of mold on bathroom ceiling..showed staff picture..said manager would contact me..never happened. Flow of hot water in shower so minimal that could not get hot shower. Restaurant service and food quality excellent. Room otherwise clean and comfortable. Close to airport and transportation to downtown, but in a business area with few choices for restaurants.
September 15, 2014
Rated 4 out of 5 by Johnny1979 Good hotel
We had booked this hotel solely as a mini relaxing weekend. It definitely was relaxing. The facilities in the hotel were nice. The only two problems we had were on the website it said there were massages offered. We thought that meant onsite, when actually it was a massage company which came to your room. It just would have been nice if the website would have clarified that. And the other was that we booked the junior suite and the room was great, but the shower fixtures were not too good. Other than that, the staff were top notch. Very, very friendly. I will definitely stay here again.
September 12, 2012
Rated 5 out of 5 by Stunning Neti Subramanyam IBM - Stay 6/12/2011 to 9/12/2011
The Front office /Reservation desk staff very friendly and helpful.,
the standard room that is offered are with fruit basket ( 2 or 3 fruits)
The superiod room is offered with Mini Bar included. Yet the fruit basket ( two or three small fruit souvinir) adds more delite. Hope you will do that.,
The rates offered are very best rates to corporate guests., Am Indeed pleased to stay with you in my next visit.,
Kindly add couple of indian dishes in the breakfast since you wil surely expect more guests from India for their exhibitions visitis and also business visits., May be you can start with twice a week some indian dishes during breakfast time.,
December 12, 2011
Rated 5 out of 5 by Abraham11 A wonderful friendly hotel
I have been frequenting this hotel for some 20 years now and what i have experienced in my last few visits, including the last one, is an unbelievable improvement. The staff friendliness, responsiveness and courtesy are the greatest asset of this hotel. The accommodation is comfortable and the hotel offers luxuries and amenities warranting five stars
May 27, 2014
Rated 5 out of 5 by Espana44 The Front Desk Staff was EXCEPTIONAL!!!!
Upon arrival, I was greeted by a very warm and friendly staff who recognized my Platinum status and afforded me every convenience and assistance. I was at your hotel for business and I was made to feel at HOME, by all I encountered, and the Front Desk Staff set the tone of my stay and the Food and Beverage staff continued to add to my enjoyable stay. The Breakfast/Food/Beverage vouchers coupons were a huge plus, Go SPG!!!!
March 23, 2013
Rated 4 out of 5 by Arkly Very comfortable stay
Good hotel of its class; slightly further out of town, but with excellent transport commections.
Smart, clean, efficiently run. Not a single hitch throughout a week's stay.
Breakfasts mostly good, although hot buffet slightly dried out on quiet days. Very wide, good choice of food in all areas of buffet.
Room comfortable, immaculately clean. Hot drinks much appreciated.
April 13, 2012