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Rated 3.9 out of 5 by 235 reviewers.
Rated 4 out of 5 by Hotel was fine - big pet peeve I trust that my bill will be correct. I am going through my expenses for my trip this past week and notice that the internet charge was not removed. I frequently confirm when I check in the correct process for the internet charge - as a platinum member who frequently travels for IBM business, I typically do not have to pay for the service. However, I find myself now unable to finish my expenses because I needed to call the hotel to have the charges removed and am now just sitting here staring at my inbox waiting for the updated folio. August 16, 2014
Rated 5 out of 5 by Friendly staff Check-in was very smooth and we were immediately impressed by the genuine friendliness of the staff. Our only complaint, charge for wifi, was resolved satisfactorily. As we were attending a function nearby, we did not have the opportunity to utilize the facilities other than the room. August 10, 2014
Rated 4 out of 5 by Great Experiencw Love this Hotel - good location, attentive staff, room prepared as requested (fridge and feather free). Only issue - we paid for premium internet (though we are SPG members) and the internet was slow, would log us off frequently and didn't always work. We've stayed at other Sheraton Hotels with free internet and it usually works very well. I'd like to see this issue resolved. Staff was attentive - locked up our laptops for us everyday since room doesn't have a safe. Really love the cool water with fruit in the lobby every day - very refreshing. Overall a great experience and location to NYC is perfect. August 2, 2014
Rated 5 out of 5 by Outstanding Choice for New York Visit We really enjoyed our 3-day stay at the Sheraton Tarrytown. It is very convenient to NYC but not overpriced like the NYC hotels. The regular, fast commuter train provides direct service into the City and the hotel provides a shuttle to the railroad station and will pick you up upon return. It is located in a beautiful area on the Hudson River about 30 miles north of NYC. The hotel itself is modern, elegant, and clean; definitely to Sheraton's high quality standards. The staff is very friendly and always effective; they truly go out of their way to be of service. The restaurant is very good and meals are reasonably priced considering the quality. July 18, 2014
Rated 4 out of 5 by This hotel has great amenities There is a pool, fitness centre, free printing and computer use, internet in room, and breakfast for all! July 31, 2014
Rated 5 out of 5 by Excellent care of guests The staff is excellent, check-in/check-out are always fast and simple. Louis Gaudio takes personal interest in the guests, is always looking to improve service, and is an excellent host. The restaurant is convenient, pleasant, and the food is great. A few of the reasons why I always stay at the Sheraton Tarrytown. July 28, 2014
Rated 5 out of 5 by We had an outstanding time We had a room in the Club area, it was wonderful!!!! We had breakfast and happy hour just steps from our room. Thank you for a wonderful weekend. July 29, 2014
Rated 5 out of 5 by Treasure in Tarrytown Great hotel located in central Westchester County, NY. Hotel foyer area nicely decorated and complimented by a warm and welcoming staff. Coffee/tea free set-up each morning in lobby. Hotel has a small but accommodating bar ajoining it's on-site restaurant. Outside seating also available. Pool is indoors and kind of small with no seating/lounge chairs available for guests. I had a nice impromptu birthday gathering at the bar/restaurant and the staff couldn't have been more accommodating for our short notice party of 10 guests. Brian, the waiter, and Daniel the bartender were fabulous and took care of all of our needs with great friendly service. Rooms are nice but a bit cramped by the desk and window areas. Room was clean and the bedding very comfortable. Close to local attractions, restaurants and the Hudson river. A convenience location that puts you about 40 minute to mid-town Manhattan and 15 minutes from Westchester Airport. July 24, 2014
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