Rated 2 out of 5 by SPG1 Disappointing hotel
This was our second stay here and it was as disappointing as the first time around. The rooms are looking their age as is the lobby. As the previous time, there was no platinum recognition or upgrade despite the hotel not being full - I even had to ask about the platinum amenity options. There are better Starwood properties in the vicinity!
July 5, 2012
Rated 2 out of 5 by MaFue natürliches Ambiente
Direkt über dem Deckenfluter ein großes Spinnennetz. Selbst in 2SterneHotels noch nicht erlebt. Nach einem unangenehmen Gespräch mit dem hilfsbereitschaftsbefreiten und unverschämten Nachtportier war das Frühstück das einzige positive Erlebnis in diesem Haus. Jedoch blieb bei dem Reinlichkeitsverständis (siehe ersten Satz) ein gewisses schlechtes Gefühl beim nachdenken über den Zubereitungsbereich der nicht einsehbar war.
November 10, 2013
Rated 3 out of 5 by Vincos Just your average chain hotel
Nothing would distinguish this hotel positively or negatively. it could be anywhere in the world. I really prefer properties that give you a sense of where you happen to be,
The location is great - in the center of town, seconds from the S-Bahn and easily reached on public transport from the airport.
The rooms are Germanic spartan and a bit outdated with old-fashioned TVs and no wifi. No Sheraton Sleeper bed here...and a half-duvet!
February 18, 2012
Rated 2 out of 5 by Sandy13 SPG Anerkennung: nicht in diesem Hotel!
Ich mach es kurz: 1)keine Anerkennung des Platinum Status 2)kein Zimmerupgrade 3)kein Ausgleich für fehlende Clublounge 4)um meinen ersten Aufenthalt zu einem besonderen Erlebnis zu machen erhielt ich ein Lutschbonbon
April 26, 2013
Rated 3 out of 5 by rt53 Business-only and fairly charmless
Common areas are simple and do not allow any intimacy. The bar is very small, while the restaurant area is pleasant.
The room was quite charmless and definitely not very inviting, functionally adequate for a short stay only (e.g., not many drawers for shirts and lingerie).
While the spa area is pleasant and the breakfst is worth of attention, I found the daily rate was disproportionate even within the busy Frankfurt-area, as regards the quality of the structure and the provided services.
Staff quality was also remarkably unveven - they'd do with some more training and customer-care tips.
October 26, 2013
Rated 4 out of 5 by AndrewBrooklyn Nice, 4 star hotel
Great staff and delicious breakfast.
July 3, 2013
Rated 3 out of 5 by Neoteros Average
I stayed at this property three nights, and that was my second time. Both times the hotel was full due to a world exhibition in Frankfurt, so I was not expecting an upgrade. Yet, I would not have expected it anyway. While staying at several SPG properties in Germany from Munich, to Dusseldorf or Berlin, I got a jr. Suite only once, which makes me thinking a certain thrift in upgrades is a kind of local biz attitude.
Front staff was always kind, smiling, responsive, as well at the bar or at the restaurant.
Rooms are far too small and sloppy, in particular if compared to the very high price (Offenbach is not Piccadilly or Time Square!).
It is very conveniently located nearby a Subway station, so that it takes just one quarter to reach Frankfurt downtown, the Messe or the central station.
Breakfast is excellent, while wifi connection is sufficiently fast.
Average almost in everything but the astonishingly high price.
October 24, 2013
Rated 3 out of 5 by cyberphil Business-Aufenthalt
WLAN war zu teuer, für ein Business Hotel muss Internet Standard sein.
Sauna und Einrichtung wirken veraltet.
Insgesamt muss es verbessert werden
October 19, 2013