Sheraton Krabi Beach Resort

  • 155 Moo 2, Nong Thale,
  • Muang
  • Krabi,
  • 81180
  • Thailand
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges. Children twelve years and under will receive discounted buffet meals.

Age Requirement Policy

The minimum age required for check-in is 18.

Rated 4.3 out of 5 by 283 reviewers.
Rated 5 out of 5 by Fantastic Trip We stayed at the Sheraton Krabi in June 2014 for 2 nights and had a fantastic time. Whilst the facilities themselves were excellent including the room, spa, pools, beach and restaurants (other than the pizza restaurant which was OK) the service from the hotel and the warmth of the staff were exceptional. I had informed the hotel I planned to propose to my partner during the trip and they went out of their way to assist which was really appreciated and we will be coming back again for sure. June 23, 2014
Rated 5 out of 5 by Great hotel with nice beach and excellent service We stay 3 nights at the hotel during 14-17 Feb 2013. The bedroom is very well designed with comfortable bed. All staffs tried to meet your need and request. Everyone is so helpful. The beach is clean with clear water, though the sand is not as white as Karon Phuket. But overall this is very nice beach I swim everyday. My daughter is happy playing in kid club. The staff in kid club is very attentive. Breakfast is also good. Overall we love everything. It is very nice vacation we love hotel as well as Krabi. February 18, 2013
Rated 5 out of 5 Good hotel I liked the hotel. It is in a quite sourrounding, not busy or noisy like other locations, that is why I choose it. No vendors at the beach, no vendors at the sidewalks near the hotel. I liked the breakfast, it was very good, the coffee was exceptional, the best coffee I ever had. I'd love to hear what coffee brand they use. Staff was always friendly and helpfull. I didn't like the bed at the hotel, the matress was too hard, I had pains while sleeping and the next days. Other guests had the same problem. March 14, 2013
Rated 4 out of 5 by Mrs angela The hotel is set in beautiful grounds and really couldn't fault it except I found the drinks and meals extremely expensive and could eat out at 1/2 the price which we found most people where doing , as bars & restaurants are empty. Also on arriveing after 14 hrs of traveling to be told your room isn't ready ( which I understand ) but to come back at 3 no member of staff offered to show us around or take us to bar for a drink etc just left in reception which I think is extremely bad customer service. March 14, 2014
Rated 5 out of 5 by Great Experience You really get awstrucken by the huge garden like atmosphere. The chirping of birds in the morning is a rare experience. The staff is very responsive & friendly. The food also is good specialy we enjoyed variety at Mangosteens Buffet dinner. The restuarant near the kids pool offered great snacks. We really loved the chicken wrap. Kids could also enjoy at the kids club and the nice beach. If you are looking for cheaper options there is enough thai and indian cuisine nearby, massage and private taxi. April 14, 2013
Rated 4 out of 5 by Great value Booked the hotel a few months ago, check in was smooth in the lounge, went for lunch in their Italian restaurant and found the food is very average so I never go there for another meal during my stay, the Magosteen restaurant which serve breakfast and international food is much more better, generally the services and staffs in the hotel is good. We got room upgrade to their standard suite thanks to Ms. Penappa, the room is big and modern, huge bath tub and my kids like it the most. Lounge serve good selection of drinks but food will be limited, staffs in the lounge is great, Ms. Saroh was very freindly and cheerful person. The pools in the hotel are big and with great sea view, beach is clean with soft sands. Kids club might need some upgrade. Generally it is a enjoyable family trip for me. July 24, 2013
Rated 4 out of 5 by Great location but more care needed The hotel is in a great location - the staff needs to learn to communicate better when there are issues so as to manage the expectations of the customer - perhaps due to lack of staff but the maintenance of the rooms leaves much to be desired - August 10, 2014
Rated 3 out of 5 by A Far Cry from other Sheraton of the Starwood This is not the Sheraton I have experienced in the Starwood group. Overall we rate this hotel and room is just an acceptable 2.5/5 although there isn’t 0.5 star. Here are the reasons and suggestions to improve. But this webpage keep showing there is an issue with the way it is presented. so I removed them all and publish in Trip advisor instead of here. July 26, 2014
Rated 5 out of 5 by Amazing Hotel! Always a great stay! This is probably our 3rd or 4th stay at Sheraton Krabi, and this stay was even better than the last-- we were pleasantly reminded of why we keep coming back. The hotel is perfectly located for a relaxing get-away. But what really sets this hotel apart is the people. We booked the hotel to celebrate a milestone birthday for my wife and she was absolutely wowed by all the special touches and special attention the hotel staff provided! A special thank you to Paul, Pennapa, and David for making it happen. We had an absolutely amazing stay. The team was front desk was fantastic, from check in to check out. On my way out, there was a bit of a line and before I could even cue up, someone jumped out from behind the desk to being me to the SPG desk and let me know that someone would be with me in a minute. Within 30 seconds I was checked out. The staff at the pool and at Malati were great and we loved the breakfast spread. . July 23, 2014
Rated 5 out of 5 by Absolute heaven total relaxation We have just returned from an absolutely fabulous holiday at the Sheraton Krabi. What made this hotel special was not only it's impeccable standards but its exemplary staff who provided excellent service always with a cheery smile. The staff in the Club room namely Prinee and Saron (I hope I have spelt their names correct;y) were particularly helpful and if the Sheraton have an award for employee of the month they should be nominated for their consistent outstanding care of their guests. February 11, 2014
Rated 5 out of 5 by Wonderful I spent 1 week at Krabi Sheraton with my wife and 10 month old daughter in June. I also took this chance to celebrate the 4th anniversary. As a Platinum member, we were upgraded to suite and hotel arranged welcome sparkling wine for my celebration. How amazing! The staffs in club are very nice and they always make my daughter laugh. The facilities are also good, garden, pool, and pingpong! The food are also ok, Pai Thai (can't remember clearly), fried noodle with eggs, are delicious! June 21, 2013
Rated 5 out of 5 by it's indeed 5 starts hotel Had a wonderful stay at Sheraton krabi. All the staff were very friendly and hospitable from the security guards, to ladies at kids club. I requested for a bday cake when booking a hotel for my husband (we holidayed at krabi to celebrate his bday) and we got the cake delivered to the room complete with candles. Despite my request to charge it to the room, the cake was free and oh soooo delicious ... Overall, happy customer and we will be returning to krabi and to sheraton (for sure) May 6, 2013
Rated 5 out of 5 by A great five stars hotel Great Hotel at the great location with very good View. Staff are very friendly and responsive to our needs. Breakfast is good, but need to have more variety of food. Overall, excellent hotel to choose for stay in Krabi. Will definitely comeback again. August 6, 2014
Rated 4 out of 5 by Great Stay Beautifull beach and pool. Wonderfull garden. excellent trained stuff, very polite. BUT: when I come in the restaurant, where are no customers neither inside, nor outside and I would like a table on the terasse to smoke after my dinner, I do not like to be seated in the back and last corner with the comment: Maybe other customer will come and feel disturbed! By the way: the whole evening we were alone in the restaurant. But after all we will come back and we enjoyed our stay. March 20, 2014
Rated 4 out of 5 by Gorgeous and Massive Hotel I really loved staying at the Sheraton Krabi because the hotel is gorgeous and quite self-sufficient in terms of the facilities and surroundings. The beach is calm and secluded and the infinity pool is perfect. The activity pool was a little dirty, which was quite disappointing considering it is a 5 star resort. The hotel restaurants are really well designed, but not great in terms of the food offered. We were disappointed with the starters we ordered at Martinis as the chicken was really dry, chewy and over-cooked. The hotel staff made a small apology, but again it wasn't sufficient considering it was the Sheraton. Also, there was a huge Indian wedding at the time of our stay, and the entire staff seemed to be busy catering to their needs. The pool was closed for a day, which was inconvenient for us. December 26, 2012
Rated 3 out of 5 by Sheraton Krabi experience I like the location of the hotel. Beach and pools were excellent. My room needed an upgrade. Bathroom was not designed with the guest in mind. Example: the bathroom towel bar was too high up over the bathtub and that was the only one in the bathroom. There is no hot tub anyway. I was disappointed with the dinner buffet. All we had was Thai food and selection on entrees and dessert were very limited. For the cost, we would had preferred to eat out at a restaurant somewhere else. December 23, 2012
Rated 5 out of 5 by It's sooo relaxing..... Warm welcome, great park, wonderful beach, good size pools with spectaculair ocean view. Our room had a good size with a great big bed and a beautiful garden view. The breakfast had a lot of good choices. Restauranst not used. Pool-Garden-Service-Front-Bar staff was always smiling and very helpful. Thank you! Club lounge was perfect organized and all the staff was very friendly and very professional. A big thank you to all of you. We had a good time at the Sheraton Krabi. September 22, 2013
Rated 2 out of 5 by Very ordinary experience for the price paid The shower was leaking and the whole bathroom got wet each time somebody showered. I complained to the front desk and they had the bathroom cleaned but did nothing about the problem. There was no attention to detail. The curtains did not close properly and hence there people could look into our room from the sit out. There was not enough light in the room and bathroom. It became really difficult to shave due to the paucity of light. All in all a very ordinary experience. May 20, 2013
Rated 5 out of 5 by Caring & attentive Staff What really stood out for us - was the staff's geniune care and attention to our comfort. Every single outlet on the resort at Sheraton Krabi exemplified this characteristic. It makes a huge difference to be made to feel like royalty & the warm welcome highly appreciated. Thank you! July 29, 2014
Rated 3 out of 5 by some problems for pool maintenance 1. i found someting in the pool, it was a baby's feces. i informed maintenance man of it, but he had not changed the water of pool. of course i could not use that pool any more. 2. i saw that an old lady let her grand daughter take a pee beside the pool. July 31, 2014
Rated 4 out of 5 by Lovely hotel lovely hotel, staff very accomodating. does need some touch ups, starting to get tired. August 11, 2014
Rated 5 out of 5 by Excellent help from the staff My grandson of 2 1/2 year was not well at night,around 2am,we call the reception,they took great care of us providing the van at that wee hours of the night and took us to the clinics at Aao Nang which was 25 minutes away to see the doctor,I would like to thanks all the staff concern for their good care during our stay,from house keeping to the driver,especially the night staff,the manager,for their respective service.We sure will return here.Bless you all. December 29, 2013
Rated 4 out of 5 by Good family holiday resort Perfect place for beach family holiday for weekend or more. We are family of 5 with variety of interests. We'd a great time with kids on beach and the pool. The restaurants server good local and international cuisine. Me and my wife had a great time on our own as we could leave the kids at the kids club. If you are in visiting krabi, I'll highly recommend to stay at Sheraton June 30, 2014
Rated 5 out of 5 by Friendly and welcoming Every time we visit Sheraton Krabi it feels like coming home. Everyone from management to individual employees make us feel like family. This starts immediately upon checking in! Everyone has a smile on their faces and are always willing to help. The beach and pools areas are peaceful and well maintained. Try and get a day bed by the ocean and watch the world pass while enjoy the gentle ocean breezes. Rooms are very nice and the beds are Sheraton sleepers. Very comfortable for a good nights' rest. I would suggest upgrading to Club level. This will provide you with a quiet place for breakfast and evening cocktails. Well worth the cost. The staff in the club are some of the most attentive people I know and always go out of their way to ensure your needs are taken care of. Thank you to everyone for another great stay. See you next year! March 24, 2014
Rated 5 out of 5 by Club Lounge Had access to the Club Lounge which was amazing each evening - Saron and Babe ensured I always had a glass of champagne and that I was okay. My only negative feedback for the Club Lounge is the children....I understand people have to travel with children but just feel that locations like Club Lounges should be children free zones or at least guests advised that children must stay seated (and it be enforced) at all times and to watch the noise level. August 6, 2013
Rated 3 out of 5 by Fix the wifi please The overal resort is fabulous due to the large private beach and spacious pool. There were two inconveniences which put a little dent in our experience. 1) we had a tour scheduled to leave at 8AM, yet the club breakfast was not available to be served until 8AM, therefore we had to go on the tour without breakfast. #2) wifi in the room was not working and was not relaiable. Otherwise I recommend the resort. Also, the bed was not a sweet sleeper bed. November 6, 2013
Rated 4 out of 5 Heaven on earth I really love Sheraton Krabi. It is like a heaven on earth. Beautiful beaches. However the huge area also make us need to walk for quite some distance to get to the beach, pool, restaurant etc. Another bad experience from my partners at the breakfast area is one of the plate he took wasn't cleaned. There is some jam or source stick at the bottom of the plate. However I think this is a single case. I am missing the day I had at Sheraton Krabi now. August 12, 2013
Rated 5 out of 5 by Luxury experience We stayed at the Sheraton Krabi Beach Resort for 3 days in early August. It was a fantastic experience overall. As soon as we arrived at Krabi airport, there were staffs from the hotel to pick us up, at quite a reasonable price, although we did not book it at an earlier time. As we got the hotel, the beautiful beach quickly attracted our attention. And we spent most of our time there to just enjoy this amazing beach view. In fact, there was no need to spend any extra time in Krabi, if you stay here. The hotel provided everything we can expect for a holiday at the beach. They had three restaurants, offering very delicious food. There were two wonderful swimming pools, sufficient well maintained beach chairs, luxury spa center, and beautiful scenery with lotus, ponds, trees, and lovely animals. And almost all staffs there speak very fluent English, and they are always extremely friendly to all guests. Besides, I also notice that, if you want to take a tour, they also provided transportation services at some reasonable price. The only drawback I concerned there is, the free wifi is only available in the lobby, but not in the guest room. It was not very convenient. August 5, 2014
Rated 5 out of 5 by This hotel has great features This hotel is beautiful. The first impression was of the reception staff who were very friendly, polite & helpful. The bedrooms were of a good size and were modern.The restaurants on site were clean and had a good menu choice. The gardens were picturesque and so well maintained.The use of buggies to get around, if needed, was a nice touch.There are 2 pools one with a sit up bar, really nice. The beach was lovely, so quite & clean. Loved it. January 16, 2014
Rated 5 out of 5 The hotel is every thing and more I was impressed when the hotel did a room change for me instantly upon request. The facility are very well maintained, especially the beach and the swimming pool. Rooms are clean and tidy. Nothing is too much trouble and the staff will meet your requests almost immediately which was impressive given the size of the resort. Only fault that I could find was that not all the staff were welcoming. Some had frowns on their faces when talked to. July 30, 2013
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