Rated 3 out of 5 Falls short of expectations...
Breakfast was just o.k. but flies on pastries and ants on the juice stations not appetizing. Pool was dirty (could see sediments of whatever that was). SPG preferred level got you nothing...no wifi in the room, no real benefits. Had to pay a lot more to get club level, which was a huge disappointment...free snacks and drinks but not much of choice or real snacking option for the kids. Not going back.
October 21, 2014
Rated 5 out of 5 by VJSA CHEF
i have all the praises for your INDIAN Chef whose name maybe was MOHAN LAL.
His preparations were excellent and he was very courteous and is an asset for Sheraton Krabi.
October 20, 2014
Rated 5 out of 5 by RMohamed Perfect place to rejuvenate your mind and soul
From the airport Representative that greet us upon arrival, the limousine driver, the person who’s assisted us with the check-in at the club lounge (Attapon) which also explained fully on all the resort facilities and escorted us to the room to ensure all in order. We facing some air-condition issues on our first night, but the team action promptly and special thanks to Ms Pennapa for taking care our stay. Lovely birthday surprise with the birthday cake amenities. Besides the raining day on the first and second day of our stay, everything was perfect! Thank you so much!
October 11, 2014
Rated 4 out of 5 by Art57 This hotel is nice
The accommodations and facilities are very nice
October 12, 2014
Rated 5 out of 5 by Merrineil 2nd Stay and still perfect
upon arrival we were taken to the Sheraton Club as we were staying in a club room, and the welcome by Preena was superb. We were soon taken to our suite, which being on the 2nd floor had a view over the grounds, pool and to the ocean and it was magnificent.
Because of upgrades to Mangosteens restaurant breakfast was held in a marquee for the first couple of days, and it was a beautiful setting, and the same extensive range to choose from. For anybody to ever say that there was not enough choice etc, I really do not know what else there could be there.
We also had a meal at Ghekkos and Melati, and both were really nice and not expensive for being in a resort, and the staff there were lovely and friendly and could not do enough for us. We also had cocktails at the pool, and happy hour snacks and drinks in the club lounge, both were also first class.
It was my husband's birthday while we were there and the cake arranged by staff and left in our room was a lovely touch, along with a bottle of wine and the swan towels on the bed.
We would like to congratulate Paul and his staff for making our holiday even better and will definitely return
September 19, 2014
Rated 4 out of 5 by CK9923 Nice hotel sui for family holidays
Nice hotel facilities, smiling staffs and provided whatever request from staff expecially club lounge staff- Pranee.
As platinum member benefit, overall scoring met satistifacation.
Need improvement from Malati restaurent to improved the taste of local Thai food as well as comment that fish dishe ordered from menu which fish not fresh and tomyangkung dishe not delicious.
Thanks and recognited the kid club corner provided better care for children-art study .
September 30, 2014
Rated 5 out of 5 by gorfee very good place for a vacation
quiet and wonerful beach in the resort, and beautiful garden views in the resort area, not too many people in the public beachs like ao nang, the thai cuisine in the hotel is very thai too
October 3, 2014
Rated 4 out of 5 by happybelly Quiet Hideaway in Krabi
Was there for 3 nights and I was given the top room in the SPG floor. The rooms were newly renovated.
Plus - nice big compound and pools. Staff attentiveness to requests. Nice lotus ponds with lilies in bloom.
Minus - No turndown service at night which I had expected of hotels like Sheraton class. The temporary bf areas were not so conducive for idyllic morning. No water offered at pool side to complement the nice pools and views. No wifi in rooms!!!!
Kudos to Alonso for being attentive and provided vouchers to exchange for complimentary drinks or wifi due to birthday of friend.
September 16, 2014