Rated 4 out of 5 by happybelly Quiet Hideaway in Krabi
Was there for 3 nights and I was given the top room in the SPG floor. The rooms were newly renovated.
Plus - nice big compound and pools. Staff attentiveness to requests. Nice lotus ponds with lilies in bloom.
Minus - No turndown service at night which I had expected of hotels like Sheraton class. The temporary bf areas were not so conducive for idyllic morning. No water offered at pool side to complement the nice pools and views. No wifi in rooms!!!!
Kudos to Alonso for being attentive and provided vouchers to exchange for complimentary drinks or wifi due to birthday of friend.
September 16, 2014
Rated 5 out of 5 by Ragr Beautiful location
Lovely welcome from the staff. Huge hotel but it never felt crowded. The hotel grounds and beach were well kept. We particularly enjoyed our Indian meal at Malatis.
September 22, 2014
Rated 5 out of 5 by Merrineil 2nd Stay and still perfect
upon arrival we were taken to the Sheraton Club as we were staying in a club room, and the welcome by Preena was superb. We were soon taken to our suite, which being on the 2nd floor had a view over the grounds, pool and to the ocean and it was magnificent.
Because of upgrades to Mangosteens restaurant breakfast was held in a marquee for the first couple of days, and it was a beautiful setting, and the same extensive range to choose from. For anybody to ever say that there was not enough choice etc, I really do not know what else there could be there.
We also had a meal at Ghekkos and Melati, and both were really nice and not expensive for being in a resort, and the staff there were lovely and friendly and could not do enough for us. We also had cocktails at the pool, and happy hour snacks and drinks in the club lounge, both were also first class.
It was my husband's birthday while we were there and the cake arranged by staff and left in our room was a lovely touch, along with a bottle of wine and the swan towels on the bed.
We would like to congratulate Paul and his staff for making our holiday even better and will definitely return
September 19, 2014
Rated 4 out of 5 by S1111 A relaxing stay
My husband and I had a lovely stay at Sheraton Krabi. We especially enjoyed the proximity of the property to the beach.
September 15, 2014
Rated 4 out of 5 by sdkohli Great poolside and private beach, food could be better
My husband and I stayed at the Sheraton Krabi resort for four days as part of our vacation with friends. The pool is the best part about the hotel as is the beachfront of the hotel- the sunset was gorgeous. We were disappointed by the restaurants though- the quality of the food was lacking and the restaurants were quite basic- nothing very authentic in terms of decor. The air conditioning in the rooms was very cold, but other than that the staff was great.
September 9, 2014
Rated 5 out of 5 by Gunner86 Great Hotel Overall
The hotel had everything anyone could ask for. From good and friendly service. Excellent food, ambience, great pools and beach.
Overall was awesome.
September 12, 2014
Rated 5 out of 5 by Christina25 Great experience at Sheraton Krabi
Had an amazing time at the Sheraton Krabi for a long weekend. The grounds of the hotel were beautiful and nicely spread out so that you had privacy and never felt on top of other guests. Staff was extremely friendly and accomodating. We had some of the best service we have ever gotten while traveling. We were shocked at how quickly concierge brought fresh towels when we had called the front desk and the towels were still warm as well! The two pools was nice because we were travelling without children and preferred to be at the pool that was less child-friendly. The hotel room was beautiful and bed extremely comfortable. We didn't eat much in the hotel except for ordering a pizza which we both agreed was delicious. The breakfast spread was the only disappointing aspect of the trip. The tent was not very nice. There was no view and no breeze. The breakfast did not match the quality of the rest of the hotel and the food was so-so.
Overall, we were extremely impressed with the facilities and service at the Sheraton. We will definitely travel back and recommend to friends!
September 9, 2014
Rated 5 out of 5 by WRistau Very Relaxing Ambience & Great Staff
Very relaxing hotel, quite and great staff. A big thanks to Ms. Saron, Ms Pranee, and Mr. Attapon, who worked the club lounge and were just fantastic. A hotel well recommended for a quite, relaxing getaway.
September 8, 2014