Rated 2 out of 5 by Zhyro This hotel has great amenities but terrible prices
We had a lot of issues with the food. Very overpriced and the rooms are really pain. The service wasn't great. Beautiful beach and pool.
November 10, 2012
Rated 5 out of 5 by PauloBRA Excelent hotel for leisure
Beach is amazing.
Pools are very nice.
Restaurants are very good.
Staff is excelente.
Room very confortable.
SPA is impressive.
November 26, 2013
Rated 5 out of 5 by Marut Good place for relaxing
The hotel is full of tree, make more environrent feel like place for calming. Excellence facilities both inroom and outdoor
July 13, 2013
Rated 5 out of 5 by Astro Great hotel, would stay here again.
pros: kind staff, excellent service, two fabulous pools, buffet dinner beachside was perfect, grounds are kept beautifully
January 31, 2013
Rated 4 out of 5 by Joe007 Great stay
We enjoyed our two night stay here. The staff were exceptional and very accommodating. It made for a very pleasant stay.
July 7, 2013
Rated 5 out of 5 by wanderer An amazing honeymoon stay
i was a platinum SPG member when i stayed here. i was upgraded to the best available room, a suite, and offered a complimentary breakfast, although i redeemed starpoints for the stay. it was very nice of the hotel to give a complimentary breakfast, which was delicious and had so much variety. the suite was amazing. it had a dining area, a living area, two bathrooms, a bedroom, an attached balcony (sea view) and a private bathing area. the room was very well decorated and everything was tastefully placed. the resort was quite big and had two private beaches. there was so much to do at the resort: cycling, working out, kayaking, swimming and relaxing at spa to name a few. i swam, strolled on the beach (enjoying every bit of it) and also kayaked near the beach for a while. the resort arranges tours to phi phi don island for a reasonable price. unfortunately, the rains did not allow me to avail this. the only drawback that i can think of is that it is very far from both the town and the airport. but this is also a compliment in itself, as you're away from the hustle and bustle and can enjoy a nice relaxed stay in the resort. i definitely recommend this to my friends.
October 27, 2011
Rated 5 out of 5 by Kronborg This hotel is the Best
Great spot! Wonderful pool area and beautiful garden and the Best beach in the area of Ao nang.
February 13, 2014
Rated 3 out of 5 by Mong96 Good hotel for vacation
Nice and peaceful. Dining experience close to sea view. Golf cart is prompt service, just checking in a bit too long.
October 24, 2012
Rated 4 out of 5 by Wanwan Peaceful and relaxing
This hotel has a peaceful and relaxing atmosphere. Beautiful long beach to relax and lots of space around the hotel.
August 22, 2012
Rated 4 out of 5 by SherMaine Nice breakfast and pools
Very nice breakfast spread. Hotel staff are friendly too. Nice pools. Nice food and massage across the resort too.
August 28, 2012
Rated 1 out of 5 by Adarsh0801 Worst Sheraton Stay
Staff unresponsive and poor internal communication
March 27, 2014
Rated 4 out of 5 by CHIKU1323 VERY GOOD HOTEL
GOOD RESPONSE WHEN I CALLED TO GUEST SERVICE.
VERY TASTY BREAKFAST.
ROOM FACILITIES ARE ALL NEW AND COMFORTABLE.
June 21, 2013
Rated 2 out of 5 by kietje006 Not motivated staffs
The staffs of needs better training and motivation. Management of the hotel seems not aware about the situation.
August 28, 2012
Rated 5 out of 5 by scotbeve Serene hotel
The atmosphere was very good for our needs ( a short getaway). We'll be back.
February 28, 2014
Rated 5 out of 5 by Okieboat79 Wonderful Getaway
Beautiful grounds,very quiet, and relaxing. Hotel staff was very attentive to all of our needs and requests.
February 18, 2013
Rated 5 out of 5 by bilko hotel
hotel is faultless staff + management cannot do enough for you met every expectation
February 13, 2014
Rated 5 out of 5 by MONM Staff
Courteous, friendly, very polite and helpful staff. Always smiling :) Even the security guard at the gate!
August 16, 2012
Rated 5 out of 5 by Justyna Fabulous hotel
This is an exceptional hotel in a fabulous location. I highly recommend it. Great for families with kids.
May 14, 2013
Rated 5 out of 5 by MMDD45 Great Hotel
This hotel was very good; great location, great facilities, great staff. Would go back again.
January 11, 2014
Rated 5 out of 5 by Nitin Awesome Property
Its an awesome property... very calm and peaceful. Good and large rooms, greenery and excellent staff
May 27, 2013
Rated 5 out of 5 by Mickt Tranquil Paradise
This large resort hotel defies its size and provides a traquil escape in paradise. Will return again
February 12, 2013
Rated 4 out of 5 by Birdie007 Relaxing grounds but food and beverage a disappointment
Lovely hotel if you want to relax and read. Great grass area just in front of the beach away from noise of the pool. The one hotel i have been to who got the number of sun loungers correct! Never once had to get up early and reserve somewhere to sit. Lots of sun loungers on the beach, around the pools and on the grass if you like shade. Was disappointed with the club benefits food and drink compared to other hotels i have stayed in. The food in in the Italian restaurant was very good but Mangosteens food was pretty awful. Also the spg kids menu not great especially when your there for a week. Room although a sea view is a bit misleading as the sea is quite a way away and you can just about see it through it the trees! Not sure if worth the extra price you pay for a sea view. The level of attentiveness from the staff really varied. Some of the staff had no clue what you were asking for and this is even when you speak thai to them. The man in charge of the scuba diving try out was useless and we missed getting a spot because he did not book us in. Khun Guitar at the lobby was especially accommodating and friendly with one of our young children, ferrying him up and down in the golf buggy which was a nice touch. Overall a pleasant hotel but for a big chain we expected better quality food and service from staff.
April 19, 2014
Rated 5 out of 5 by Tommy19 This hotel is great private hotel.
This hotel made me fully take a rest from hard working. I feel like I stayed in another world.
January 26, 2013
Rated 4 out of 5 by Amet Not very satisfied
Great service, but some staff members not kind for everybody. The bed is also with a grave
August 12, 2013
Rated 5 out of 5 by Buddyboo Sheraton krabi
Nice hotel with private beach. Service is excellent. All staff are very friendly.
December 11, 2013
Rated 5 out of 5 by MICK2 THIS HOTEL WAS PERFECT FOR US
eXCELLENT FACILITIES, ENJOYED LANDSCAPED GARDE
March 4, 2014
Rated 4 out of 5 by Ankerhaj Great Holidays
Thank you for wonderful relaxing and modern holidays in a beautiful beach area.
December 13, 2013
Rated 5 out of 5 by alanlinda62 This hotel / resort is world class we will stay at the Sheraton Krabi next time
The food the staff the hotel are the best holliday you can get it is a dream resort
September 27, 2012
Rated 5 out of 5 by Matts68 We really loved this hotel!
Everything was excellent, venue, so friendly staff, restaurants, food, cleanliness.
March 5, 2013
Rated 5 out of 5 by phantom6407 best resort in thailand
this resort was magnificent in every way.we will definately be back next year.
September 16, 2012