Rated 5 out of 5 by ElizabethM62 Great hotel for getting in and out of Europe
We stayed here while awaiting our flight to return to the USA. We arrived late and were checked in by Miija Panic who was very efficient and pleasant. we asked about dinner and were told the dining room closed soon so we should get their quickly. Since my husband and I are both in the hospitality we felt bad arriving late but had no choice as we were hungry. Our server Vanessa Hoch was wonderful. She was friendly, welcoming and gave us professional and excellent service. The food was nicely presented and delicious. The room was very comfortable we were just not there for long. Early am flight! Our 3 children stayed there 2 days later and had an equally pleasant stay. We would definitely stay there again when travelling through Dusseldorf.
August 7, 2015
Rated 4 out of 5 by thevlture 5 questions. 5 different answers.
Actual conversation :
Me "What time does breakfast in the lounge start"
Guest services "5 am"
Me "5 am in the lounge? Are you sure? Because I can stay in bed an another hour."
Guest services "Yes sir 5 am"
Go to lounge at 5. No breakfast. Doesn't start until 7. Ask a question and I guarantee you will get 5 different answers from 5 different. Management needs to hold a meeting and get everyone on the same page.
July 31, 2015
Rated 4 out of 5 by PeterJ3 Ultra-convenient
Walk to the terminal from your room in 3 minutes. Pleasant surroundings and staff. Good restaurant.
July 12, 2015
Rated 5 out of 5 by crb75 Perfect airport hotel
Very short walk to the airport and friendly staff. Rooms are very compact, but the recent renovation is tastefully done and sound proofing is excellent. With the design of the hotel and "garden view" it's very easy to forget that you are at the airport.
Extra Platinum amenity is something different and much appreciated.
Perfect for an early morning flight
January 12, 2015
Rated 4 out of 5 by KAZ76 Close to the airport
Very friendly and serviceminded staff.
I enjoyed my stay, that lasted nearly 8 weeks in a row. Soundproofed rooms, nice bed and the ease to get from/to the airport and to the city by train (right in the basement) is excellent!
Thank you again for the stay.
November 10, 2014
Rated 4 out of 5 by sjbdavos Perfect for early morning flights
From the terminal to the hotel (which is located on top of the airport parking) is only a couple minute walk across the taxi lanes. Perfect for those early flights. There is even a tea and coffee buffet setup for those leaving before breakfast starts.
October 14, 2014
Rated 4 out of 5 by Duesseldorfvisit Quiet Airport Hotel
As a light sleeper I expected to be woken up several times at night due to the location of the hotel. However, not only did I not hear outside noise, I also could not hear any of the usual "neighbour" noises of door slamming, TV sounds, etc.
Overall an excellent experience. Just too bad that the water in the shower was lukewarm in the evening. It was fine the next morning.
August 14, 2014
Rated 5 out of 5 by Jolson1950 excellent location, easy access to Air Berlin
The Manager at the lobby bar location was excellent, a wonderful conversation with him. He has been an employee of yours for thirteen years, when you have this kind of dedication from an employee that takes a lot of pride in working for you this long, he
needs to be rewarded. He was from another country and we were in the bar late
afternoon of Aug 6th. Staff at your beautiful restaurant was also excellent along with the food. We were in Germany & Austria for three months and this made are last night wonderful. Thank You
August 9, 2014