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  • For stays longer than 90 days, please call 866-539-3446.
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1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.2 out of 5 by 231 reviewers.
Rated 5 out of 5 by Last Day of Trip We stayed at the Saigon Sheraton the last day of a trip to Vietnam and Cambodia. It is a large beautiful hotel with all of the required amenities. Can't go wrong here. August 20, 2014
Rated 5 out of 5 by Best hotel in Ho Chi Minh Never been here for approx 2 years but this hotel has never changed it is excellent. Staff are pleasent food and beverage are good, everything is clean. I look forward to staying there. August 12, 2014
Rated 4 out of 5 by No Special SPG Treatment and WAY TOO EXPENSIVE Upon arrival at the SPG counter for check in the system did not recognize that I was Gold, and the staff member insisted upon me being just preferred, and thus no Gold gift. Also breakfast is was too expensive at US$27/person. Decent location, and staff had some good dining recommendations. Overall, I would have expected more from a Sheraton at this price point. August 12, 2014
Rated 3 out of 5 by not friendly staff Staff on the night shift are not friendly. Quite rude. August 11, 2014
Rated 5 out of 5 by Hotel provides great service and location Always a pleasure to stay the Sheraton in HCMC. The staff are well trained and there is a high level of customer service. August 6, 2014
Rated 5 out of 5 by Fabulous staff Well-appointed hotel, good location and very attentive, friendly and helpful staff who made opne feel at home August 4, 2014
Rated 4 out of 5 by This hotel has great staff who are caring Staff of this hotel go out of thier way to help. However, some areas require further training especially the in room dining staff. August 3, 2014
Rated 5 out of 5 by Good and Responsive Staff Services The hotel is in a convenient and nice location with plenty of things to explore around and also in terms of food. Most importantly the stay is pleasant, comfortable and enjoyable with the prompt, warm and responsive service provided by the hotel staff. Everyone from the bell boy, security, front desk, cleaner, cafe staff and the lounge staff. The front desk given me a very warm welcome and detail explanation of the benefits I get. The lounge staff recommend me good choice for dinner and even make a reservation for me. My second stay here and it always impressed me with the top cleanness and conditions of the room and bathrooms. The Pho Ga and the black/white sesame bread at the Cafe Breakfast was delicious and excellent. August 1, 2014
Rated 4 out of 5 by Very good service at the Grand Cafe I left an Apple charge cable in the room. I hope it can be retrieved and I can pick it up at my next visit. Also, the suite should have a DVD Player as a standard equipment. July 28, 2014
Rated 5 out of 5 by This hotel has great features Excellent! Should be staying. July 27, 2014
Rated 2 out of 5 by Customer service As a platinum member of starwood I arrived at the hotel expecting the normal levels of service and appreciation. My expectations were quickly dispursed on my request to change a American Express travelers cheque. This was refused and suggested I look for someone in the street who would change this International currency. I then attempted to change English pounds only to be told one of my twenties had a slight fray and was therefore unchangeable! Having arrived for a weekend and no other method of cashing money I find myself restricted and unable to enjoy my weekend. If Starwood wish to impose such stritch rule a on their regular customers at least have the good manners to publish them or email regular guests who have booked in hotels with these antiquated rules. July 26, 2014
Rated 5 out of 5 by Good hotel in downtown area The location is great in the city centre near shopping areas and dining July 20, 2014
Rated 5 out of 5 by Outstanding staff All the staff are outstanding, friendly, and courteous. They are all exceptional! July 17, 2014
Rated 5 out of 5 by Excellence Achieved This wonderful hotel combines the historical elegance of Saigon with a modern property. The attention to detail is thorough and precise. The staff is professional and alert, ready to see to your needs. Highly recommended. July 11, 2014
Rated 3 out of 5 by Ho Chi Minh City Excellent location. All the major sights are within walking disctance. The rooms are a bit dated as are the hallways. If you are an SPG Platinum member expect to be told that the upgraded rooms are full when they are actually available. We were upgraded to a suite after insisting one was available. Staff was very gracious and the club is nice as well. July 7, 2014
Rated 4 out of 5 by One of the best hotels in Saigon I have been staying at Sheraton Siagon from 2009 and the experience I have had in these years is quite satisfactory whether it is leisure, comfort, food or the services. Having the choice to stay in other hotels around, I will opt to stay in Sherton in the future as well.. June 29, 2014
Rated 5 out of 5 by For years my home in Saigon Personal recognition after months ! June 23, 2014
Rated 5 out of 5 by Beautiful Hotel with Outstanding and Lovely staff the Sheraton Saigon and Towers is a beautiful property with an outstanding staff who help the guests in any way they are able. the Grand towers staff went way beyond to help their guests. the Font desk check-in staff are also very friendly and highly efficient. from the young ladies who open the front doors to the managers, the exceptional staff are caring and highly proficient at their tasks. the Sheraton Saigon and Towers is one of the best Starwood properties anywhere. June 18, 2014
Rated 5 out of 5 by Staff The staff were excellent throughout the hotel. June 17, 2014
Rated 4 out of 5 by Great Location The hotel is in the heart of HCM city, proximate to some of the historical buildings and restaurants. The hotel 'in room' dining and restaurants however do not have many options for vegetarians June 8, 2014
Rated 5 out of 5 by This Hotel Lends Personal Touch To Your Stay! Sheraton Saigon Hotel & Towers offers adequate luxury, unparalleled warmth and comforts of a home away from one's home. June 2, 2014
Rated 5 out of 5 by Air conditioning noise only concern This hotel is excellent for all things bar sleep, as the air conditioning noise and temperature was uneven and effected my ability to sleep for the 4 nights I was there. May 19, 2014
Rated 5 out of 5 by Exemplary Hospitality A hotel which addresses you by name- remembers you well. Provides unstated facilities... I think this is indeed the best hotel I have stayed ever All the best Cheers! Gurucharan May 19, 2014
Rated 5 out of 5 by HCM City Great centrally located hotel. Within walking distance of opera house, union station, shopping and great restaurants. The staff is very helpful and informative. Tour desk is located within the lobby and will provide excellent tips for your special needs. May 15, 2014
Rated 4 out of 5 by THIS IS GOOD LOCATION HOTEL GOOD LOCATION, CLEAN, QUEIT May 11, 2014
Rated 5 out of 5 by Good Location Location! Location! and good lounge for platninum 10 min to market, bitexco centre 1 min to opera house 20 min to airport(by taxi) May 7, 2014
Rated 5 out of 5 by CEO GREAT FACILITY - GREAT STAFFS - GREAT HOTEL April 23, 2014
Rated 3 out of 5 by Needs refresh No free WIFI. Noisy rooms with thin walls April 21, 2014
Rated 2 out of 5 by Bad stay at this hotel Hotel is going through renovations. During the day I could not stay in my room. Constant construction noise and my room smelled of paint fumes during the day and just a hint of it at night. At night, you can hear dance music until 12 AM coming from the bar at level 23. My room was on the 21st floor. The lounge is strict. They would not let me bring my soda outside of the lounge. April 20, 2014
Rated 4 out of 5 by Paint Smell Our room had a terrible (almost toxic) paint smell caused by the building being painted. The staff responded with an air cleaning machine quickly but it took along time to clear the air. This impacted me and made me feel ill. It also impacted my sleep. April 19, 2014
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