Rated 4.2 out of 5 by 210
Rated 2 out of 5 by DABBAGMM Poor Room Allocation
The hotel is nearby construction zone and this info should be posted on the website as "special condition". Its a practice for hotels to make potential guests aware of any special conditions like closure/unavailability of some facilities or potential noise due to construction/renovation work at the hotel or nearby.
Also, the hotel should either discount rooms in the affected of section of hotel and above all pay particular attention to SPG guests and ensure assignment at the best rooms.
I had poor sleep at this hotel in both nights and I regret choosing what used to be once my home in Saigon.
May 3, 2015
Rated 3 out of 5 by EE524 This hotel is ok
pillow is not comfortable enough and furnitures are too old
April 2, 2015
Rated 4 out of 5 by WCPG OK Hotel
Overall comment: The hotel is well located in the center of the town.
March 31, 2015
Rated 5 out of 5 by happymum Great hotel for a family function
We held my sons pre-wedding celebration in the Level 23 Restaurant. The organisation which was all done via email from Aust was excellent, extremely efficient and flexible. The room looked fantastic and we given exclusive use of the restaurant with balcony. Food was outstanding and service very good. A perfect night was had by all 40+ guests. Topped off by great cocktails at Level 23 Wine Bar. THANKYOU
February 8, 2015
Rated 5 out of 5 by chiamjl Great service!
Had a fantastic stay at the hotel. Staff was responsive and attentive. Surprised me with a cake on my birthday, did not see that coming. Had the dimsum buffet at Li Bai, food was excellent as well. Can't wait for my next visit again!
Surrounding has decent cafes and boutiques. Ben thanh market is also of walking distance away from the hotel.
February 7, 2015
Rated 4 out of 5 by lucie9 Saigon cafe
good variety selections asian and western types
January 6, 2015
Rated 4 out of 5 by lucie9 ECO
Normally at other Sheratons guests should be able to choose for their room to be cleaned and towels & sheets wash or collect 500 points for being green... Sheraton Saigon hotels does not have this option. why?
January 3, 2015
Rated 5 out of 5 by Son75025 Better than any other Sheraton I've stayed
The staffs are very professional. Room is new and clean, The buffet is fantastic. Even though the price is comparable to the US, but I think it's a little too high for Vietnam, Over all, it is a fantastic hotel.
December 6, 2014