Rated 1 out of 5 by WongKL Room design needs improvement
Room is not well designed as I spent 5 minutes for looking the switch to on the light for bath room. The switch is not designed next to bath room. The water in the bath tub can be only filled half because the control panel was installed in the middle. When the water reach the control panel, the water start to leak out. No power socket for hair dry at the make up table.
August 28, 2016
Rated 5 out of 5 by Fly65 This hotel has excellence feature
Everything you need they set up in excellence way and it is heart of city, so it is excellence for stay in Ho Chi Minh
June 14, 2016
Rated 5 out of 5 by jy101 exceeded my expectation..
great services and great location, from luxury shopping to local night market, all within 10 mins of walking.
Staffs were super friendly, room was large and clean, upgraded room and welcome gift on arrival, breakfast offer both Asia and Western selections.
and I personally want to thank the front desk staffs and guest manager Tran Hong Thanh, for my surprise birthday gift from the hotel.
June 5, 2016
Rated 5 out of 5 by Verified Reviewer the club lounge is great
Especially thanks Ann & Nhung in Club Lounge , they gave me lots help and warming hospitality.
BTW - the food in lounge is better than the buffet in downstairs.
May 3, 2016
Rated 5 out of 5 by DK631 Great stay. as always
I have been staying at this hotel for many years and I always walk away very pleased with my stay. The staff at this hotel is one of the finest staff in the entire Starwood chain. I have always been treated extremely well from every employee up to the GMM, Andy. Great hotel and great employees, make for an easy, relaxing stay.
I recommend this hotel for all those coming to Ho Chi Minh.
May 1, 2016
Rated 5 out of 5 by MinhAtlanta My recent stay at Sheraton Saigon hotel & towers
Been staying at different hotels 300 days/year and this hotel has always been on the top of my list. From well trained professional staff with unparallelled service that really is a great comfort for my stay away from home. I've tried other first class hotels in Saigon and NONE can compare to this
April 11, 2016
Rated 5 out of 5 by vernons1 WONDERFUL HOTEL
I had a wonderful time in your hotel during my stay in Saigon.The staff at the front desk and the lounge were really great.So very good at what they do they made me feel most welcome.And the room was so wonderful thank you for the upgrade.
March 26, 2016
Rated 5 out of 5 by Tuoc An Excellent Stay Every Time
I have stayed at many of the hotels in this city, but always come back to the Sheraton (over 20 times) because of the wonderful staff! I want to especially thank Thai (concierge/bellboy/doorman) for always treating me with such kindness and helping me with my overflowing bags and questions! No matter how much time passes between my visits, he always greets by my name and is one of the huge reasons I still choose Sheraton over some of the newer hotels in the area! Nhung in the Business Lounge is also fantastic and helps me with reservations and suggestions to the best restaurants and nightlife!
This hotel is right in the center of everything and very walkable to main attractions. There are tons of restaurants and a convenience store right across the street and around the corner. You can walk pretty much everywhere or hail a cab easily. The hotel is great at recognizing Platinum status for room upgrades and welcome fruit basket in the room. Breakfast is always excellent and has a huge spread of both traditional Vietnamese and Western food. Rooms are more colonial style vs. modern, but very large compared to many nearby hotels. Check out the rooftop for great views of the city, especially at night over cocktails. You will love your stay at the Sheraton Saigon!
February 6, 2016