Rated 5 out of 5 by moshe2233 overall - great experience
Love the room - comfortable bed. pretty view from the balcony. amazing shower.
points to improve - the balcony could be more welcome to stay in (furnished or something)
Internet access is basic these days and should not be treated as a premium (expensive) service
March 7, 2014
Rated 3 out of 5 by travel4ag Wellness area is worse as before
One of the main advantages of this hotel was the wellness area. This has been rebuilt in 2013. The result is not only good.
For fitness: This has been improved, more stations which can be used. For swimming: The pool has the same shape, the surface is now rebuilt, but no drinks are served anymore. For sauna: This is a shame in comparison to how is was before. Now a lot of quiet area and a sauna cabin for up to 3 persons, very small. Only a bottom and a middle shelf. So much quiet area but not enough area for sauna. The sauna always was a highlight of the hotel - not anymore. So for all friends of sauna: Find another hotel.
January 16, 2014
Rated 4 out of 5 by CYC01 Lovely pool, nice hotel
The lobby felt a bit more like a nightclub than a smart business hotel with the purple low-lighting. The pool area was amazing, and whilst I loved the atmospheric pool lighting and views over the city at night, as a woman there on my own again I felt a little bit vulnerable because it was SO dark and there was just one other guy in there and no supervision... I would also have appreciated breakfast being available earlier and the pool being open from 6am, so that I could take advantage of it before having to leave for my meetings. I also think it's pretty poor that free wifi is not available in the rooms, when I've stayed at much cheaper hotels where it is available. The room was smart and clean and comfortable, but a little small!
January 24, 2014
Rated 4 out of 5 by Guest2014 Visiting an event
the complete service and hotel is gorgeous.
Only the frozen pizza on the night is not recommendable, because it tasts not good and its very overpriced for this quality.
February 3, 2014
Rated 2 out of 5 by Ayman Good hotel if youre staying in a clinic
A relatively old hotel, which hosts a clinic on its top floor, and thus as a result the crowd in the hotel are mainly our fellow elder people. At least thats what i have noticed during my stay in the reception.
The hotel accepts dogs inside, which mite be common with some hotels in Europe, however to me is a big no for a hotel.
Have decided to switch to another more luxurious starwood property opposite to this hotel.
The people working there are nice and supportive. I just didnt find the hotel to be to my liking for a number of factors, and chose to stay in another 5 star starwood property instead.
October 30, 2012
Rated 4 out of 5 by swarrick28 Club level worth the upgrate
Rooms were a bit small (and warmer) than I remember, but plenty of storage to compensate. Overall very comfortable. The club lounge was a treat with great service and pleasant atmosphere. Close to shopping and public transportation.
January 20, 2014
Rated 2 out of 5 by Alexander Avoid it
The Hotel is in major restoration on its top floor: Around the building never ending barricades, very noisy, some wall climbers are there, balconies are VERY filthy so one can't even step out. For the past at least half a year there is no swimming pool or gym or spa but... they simply forget to mention that while you are making your booking. The whole street is half closed because there are several major construction sites around. I would avoid this Hotels for at least another half a year.
October 18, 2013
Rated 3 out of 5 by cme17 Too many things wrong
Stayed for the weekend and booked an executive room with breakfast. At check-in were told, as Gold, that we had been upgarded. However, our room was an executive roon, so not sure what the upgrade was.
At breakfast, we were asked to sign a cheque for breakfast which seemed strange as it was included and were asked to go into a side restuarant - not the main breakfast room. The choice was poor - no white bread or toaster to toast bread.
I left a note, on the bed, to the room maid asking for another pillow. The note was put on the table but did not provide the pillow.
At breakfast on the second day we were asked to go into the bar. No coffee was served and the tables were not properly set - I had to go and find a staff member to get milk for my coffee.
On checkout we were charged for the breakfasts! It took a while to check out as it seemed the wrong details on room type and rate were in the booking.
November 1, 2012