Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
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1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.1 out of 5 by 308 reviewers.
Rated 5 out of 5 by Great Time Arrived for Oktoberfest - a 15 minute ride in the tube/subway and we were in the heart of Munich. Upgraded to club status with points without fuss or hassle. Parking lot was empty but expensive. Club floor was very hospitable and generous. Had breakfast on the ground floor, which was excellent in quality and cleanliness. Internet access was free for SPG and was straightfoward. The genteman at conciergie loved his job. Ms S. at reception was very helpful as well. There may be closer hotels to downtown but really you cant go wrong here. November 18, 2012
Rated 2 out of 5 by Good breakfast buffet, steam and sauna This hotel has a good breakfast buffet and it has a swimming pool with 2 sauna and 2 steam rooms which is very good to have in a hotel. The Hotel itself needs an upgrade. It is a bit dreary and some of the staff aren't the most helpful or knowledgable. November 12, 2012
Rated 3 out of 5 by Internet Internet should be offered for free. It is not a luxury anymore, it is a standard need such as elevators! November 12, 2012
Rated 5 out of 5 by Super Hotel This is my favorite hotel in Munich. The service is outstanding.The staff is friendly and extremely helpful. All persons working at reception are very professional especially Ana Marie and Mario. The hotel is located near public transportation and one finds shops for food, clothing, and films nearby. There are also several drug stores in the area. One could not find a finer hotel than the Arabella Sheraton. The view from the Club Lounge is wonderful over the city. November 7, 2012
Rated 4 out of 5 by missing gift In my original room was a gift from my company, as the hotel switched my room last minute, I lost the gift and the staff was very uninterested about this November 5, 2012
Rated 3 out of 5 by Too many things wrong Stayed for the weekend and booked an executive room with breakfast. At check-in were told, as Gold, that we had been upgarded. However, our room was an executive roon, so not sure what the upgrade was. At breakfast, we were asked to sign a cheque for breakfast which seemed strange as it was included and were asked to go into a side restuarant - not the main breakfast room. The choice was poor - no white bread or toaster to toast bread. I left a note, on the bed, to the room maid asking for another pillow. The note was put on the table but did not provide the pillow. At breakfast on the second day we were asked to go into the bar. No coffee was served and the tables were not properly set - I had to go and find a staff member to get milk for my coffee. On checkout we were charged for the breakfasts! It took a while to check out as it seemed the wrong details on room type and rate were in the booking. November 1, 2012
Rated 3 out of 5 by Poor service and poor breakfast Out of town location but U-Bahn closeby. When checked in we were told we had been upgraded (two gold card holders booking two separate rooms) but we couldn't tell what we had been upgraded to as the rooms looked like the ones we had booked. Left a note for an extra pillow which didn't turn up. Breakfast was poor. On both days we had to eat in either the cafe or the bar. The cafe had no toaster, in the bar the tables weren't set properly. Coffee was cold on both days. On check out we were charged for breakfast which were included in our rate; this again makes me think we weren't given the rooms we actually booked and were upgraded to the rooms we had booked. Poor showing by the hotel. October 31, 2012
Rated 2 out of 5 by Good hotel if youre staying in a clinic A relatively old hotel, which hosts a clinic on its top floor, and thus as a result the crowd in the hotel are mainly our fellow elder people. At least thats what i have noticed during my stay in the reception. The hotel accepts dogs inside, which mite be common with some hotels in Europe, however to me is a big no for a hotel. Have decided to switch to another more luxurious starwood property opposite to this hotel. The people working there are nice and supportive. I just didnt find the hotel to be to my liking for a number of factors, and chose to stay in another 5 star starwood property instead. October 30, 2012
Rated 5 out of 5 by PROFESSIONAL STAFF The staff at the Arabella Bogenhausen are not only well trained in their chosen field, they execute their duties and responsibilities in a manner which instill confidence and calmness to the clients. Always ready to greet you, find solutions to those little ittitants which tired travellers are plagued with. On arrival one is greeted with a radiant smile and a cheery voice, be it at the receptionist, the club room the bell hop or concierge. Such professsional manner gives the traveller that lift in spirit one needs following a long and ffrequently ardious journey. Thus the staff exhibit the cherfullness, knowledge and execution of all tasks in what I define as "PROGESSIONALS". October 18, 2012
Rated 4 out of 5 by Fine but... room cleanliness needs improvement. two of the three days bathroom was not properly clean. Everything else is fine. October 15, 2012
Rated 4 out of 5 by Good stay Front Desk Staff is friendly and helpful, SPG recognition was great at check-in. Room with terrace was big and clean. King size bed is really two bed together with separated blankets??? Bathroom has enough space, strange shower with that square shape sinker. There is a glass wall between the bed and the tub. Free parking spaces are front of the hotel. The pool is small and has a strange shape, not really good for swimmers. The sauna area looks like a cave, two saunas and 2 small aroma steam bath cabins (max 2 person) are available. There is a "sodameister" water machine opposite the pool beside the fitness room/gym, from which you can drink water or mineral water with gas for free. This area is on the 22nd floor, there are sunbeds around the pool, so you can relax and enjoy the view. September 13, 2012
Rated 3 out of 5 by Service is poor Service was not up to standard. The lounge was too small and staff did not care if the guests could find a seat, and the staff was not always there. Front desk always made mistakes and did not care the guests too much. Concierge was good and there was an old man who was really helpful and kind. September 11, 2012
Rated 4 out of 5 by This hotel has a beutifull design The staff was very friendly en helpful. Breakfast was good. The fitness center was very nice, I only mist the airco. The kids enjoyed the pool and my wife loved the (modern) solarium. I almost forgot the free Wifi and state of the art computers in the lobby. Thank you for a pleasant stay! August 8, 2012
Rated 2 out of 5 by Club Lounge & Internet (1) No refill of cakes at 4pm on club lounge. (2) Internet in the room can only accommodate ONE device. Only ONE phone is connected ! (3) Long waiting queue at check in counter July 16, 2012
Rated 4 out of 5 by OK Was very well within expectations of a platinum SPG member. Only comment for improvement I have, the club floor complimentary food service area is too small. There was not enough room to seat all the guests. I had to take food to my room. Beside that, great hotel and great location. December 17, 2011
Rated 4 out of 5 by Extraordinary experience During my stay the stuff was more than kind and usefull. The location is not central, but near the tram and the metro. They were renovating the lobby but the guest werre very well acommodated. I will defintelly come back!!!!! October 22, 2011
Rated 4 out of 5 by Solides Hotel mit einigen Servicemängeln Bei meinem letzten München-Aufenthalt wählte ich das Sheraton Arabellapark, weil der Preis ganz ok war (gleich teuer wie das aLoft) und wegen der Lage. Es traten aber gleich ein paar Service-Mängel auf: Es wurde meinem SPG-Konto nur eine statt zwei Nächte gutgeschrieben (wurde zwischenzeitlich korrigiert), wegen Green Choice wurde das Zimmer nicht gereinigt, den Gutschein musste ich jedoch manuell anfordern und die Kaffeemaschine hatte keine Kapseln. Insgesamt war ich mit meinem Aufenthalt zufrieden und werde das Hotel sicherlich wieder berücksichtigen. Vielleicht klappt's ja beim nächsten mal besser. November 22, 2015
Rated 4 out of 5 by Ganz gut soweit Für ein Entspannungswochenende in München wählten wir das Sheraton Arabellapark. Dort waren wir schon lange nicht mehr zu Gast und darum waren wir gespannt, wie sich das Hotel entwickelt hat. Soweit so gut. Wir bekamen wieder ein Upgrade auf eine Suite. Das war ganz angenehm. Fenster/Balkon liess sich nicht öffnen, wegen angeblicher Umbauarbeiten an der Aussenfassade. Die Club-Lounge war ganz ok aber es fehlte meiner Meinung nach eine gesunde Auswahl an Lebensmitteln. Mehr Gemüse, Salat etwa würd ich mir wünschen. Im Zimmer stand nur ein kleines Fläschchen Mineralwasser. Das geht ja gar nicht! Immerhin bekamen wir auf ausdrückliche Nachfrage bei der Rezeption noch zusätzliches Wasser gestellt. July 15, 2015
Rated 5 out of 5 by Wundervoller Aufenthalt Ein tolles und luxuriöses Hotel. Es hat Spaß gemacht hier zu nächtigen. Wir kommen auf jeden Fall wieder. June 22, 2015
Rated 4 out of 5 by Sheraton Arabellapark Großes Hotel, super Ausblick, Frühstück empfehlenswert, tolle Anbindung zur S-Bahn. Gerne wieder April 23, 2015
Rated 5 out of 5 by Tolle Mitarbeiter Trotz einer sehr späten Anreise mitten in der Nacht waren alle Mitarbeiter der Rezeption sehr sehr freundlich und entgegenkommen. Auch eine Fehlbuchung meinerseits wurde noch kurzkurzfrisitg korrigiert. Toll, hierher komme ich wieder! April 6, 2015
Rated 4 out of 5 by Alter Hotelblock, aber sehr modern renoviert. Einfache Erreichbarkeit mit dem Auto mit grossem Parkhaus. Hotel und Zimmer modern eingerichtet. Ausgezeichnetes Frühstücksbuffet. February 24, 2015
Rated 4 out of 5 by Gelungenes Valentinswochenende mit kleinem Hacken Im Gesamtpaket hat das Hotel mir gut gefallen. Da es in einem bestimmten Alter ist wäre es angebracht einzelne Zimmer zu Renovieren. Und bitte keine Kleinkinder im Saunabereich erlauben. Ansonsten Freundliches Personal gutes Essen gute lage. February 17, 2015
Rated 5 out of 5 by Sehr gute Ausstattung! Ein Hotel bei welchem ich sofort wieder buchen würde! January 14, 2015
Rated 2 out of 5 by Anonymes Hotel mit Schwachstellen im Service Beim Sheraton Arabellapark handelt es sich um einen relativ großen, alten Hotelturm, welcher mittlerweile renoviert wurde. In unserer Suite mussten wir direkt nach der Ankunft feststellen, dass der Brausekopf der Dusche defekt war und das Wasser in alle Richtungen spritzte... Ferner sind die Fenster und Terrassentüren undicht so, dass es in den Bereichen davor unangenehm kalt wird. Standardmäßig gibt es in den Zimmern keine Badeslipper. Ich musste zweimal bei Guest Service anrufen, bis diese nach über 50 Minuten endlich geliefert wurden... Während des mehrtägigen Aufenthaltes wurden wir von keinem einzigen Housekeeping-Mitarbeiter gegrüßt bzw. eines Blickes gewürdigt. Eine wirkliche Katastrophe ist allerdings die Club-Lounge auf der 22. Etage. Generell ist sie für ein Hotel dieser Größenordnung viel zu klein dimensioniert. Während unseres Aufenthaltes war sie regelmäßig so gut gefüllt, dass wir keinen Platz finden konnten... Ferner ist das Angebot der Lounge meiner Einschätzung nach absolut unterster Standard, wenn man ihn mit anderen Club-Lounges vergleicht. Beispielsweise werden Abends keinerlei warme Snacks angeboten. Um unser Frühstück einzunehmen mussten wir (da die Lounge vollbelegt war) in das Restaurant ausweichen, wo man mir auf Nachfrage keinen koffeinfreien Cappuccino machen konnte. (O-Ton der Mitarbeiterin: Nehmen's einfach einen Espresso, da ist eh nicht so viel Koffein drinnen) Alles in Allem ein recht frustrierender Aufenthalt. December 31, 2014
Rated 5 out of 5 by Ein schönes Hotel! Vom check in bis zum checkout war super. Die Mitarbeitern war sehr professionell! November 24, 2014
Rated 4 out of 5 by Sehr freundliches und zuvorkommendes Personal Als Geschäftsreisender bin ich auf der ganzen Welt unterwegs. Dieses Personal ist extrem freundlich, zuvorkommend, höflich und hilsfbereit. Das Essen ist excellent. Das findet man nicht überall! Ich war sehr zufrieden und kann das Hotel gerne weiterempfehlen. November 20, 2014
Rated 5 out of 5 by Über den Dächern von München Ein wirklich unglaublich tolles Hotel, super Aussicht und der Pool und Fitnessstudio im obersten Stockwerk ist ein Traum. Tolle Zimmer und das Essen ist sehr gut. November 19, 2014
Rated 4 out of 5 by Alle Mitarbeiter sind sehr aufmerksam und hiflsbereit Das Hotel ist über die A9 sehr gut zu erreichen. Ein Parkhaus ist gleich nebendran. U-Bahn, Bus und Trambahn sind fußläufig. November 17, 2014
Rated 4 out of 5 by Etwas in die Jahre gekommen Der Name steht eigendlich für Luxus, allerdings hat uns die Realität gezeigt das es nicht so ist. Das Zimmer hat uns zum Thema Sauberkeit sehr enttäuscht. kaputte und abgerissene Gardinen, undefinierbare Flecken im Teppich vorm Bett diverse Schleif und Kratzspuren an Wänden und Decken sowie klebrige Flecken am Schreibtisch um einiges zu nennen.Personal,Empfang,Frühstück Top November 17, 2014
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