Rated 4 out of 5 by Jenny44 Nice Hotel, clean rooms
This Sheraton was nothing like the chain in the U.S. I would not stay at one in the U.S. However, someone booked this room for me in Munich, so I was pleasantly surprised at the modern and cleanliness in this Munich Sheraton. I liked the hotel. Clean rooms, but the rooms were a bit small. Not much space to walk around the room. It reminded me of a hotel you would find in NYC. The bathroom was a decent size. Not much to do around the hotel unless you take the subway into town. A good PanAsian restaurant within walking distance.
December 6, 2014
Rated 5 out of 5 by malf69 Meets all my needs during my stay!
I can't confirm the complains other visitors wrote about the elevators. Longest time I waited for an elevator was less then 30 seconds. The club lounge and the rooms are completely new.
November 22, 2014
Rated 2 out of 5 by Alexander Avoid it
The Hotel is in major restoration on its top floor: Around the building never ending barricades, very noisy, some wall climbers are there, balconies are VERY filthy so one can't even step out. For the past at least half a year there is no swimming pool or gym or spa but... they simply forget to mention that while you are making your booking. The whole street is half closed because there are several major construction sites around. I would avoid this Hotels for at least another half a year.
October 18, 2013
Rated 2 out of 5 by DonJPJ This hotel needs technical improvement
Two of six elevators were out of order, so it took a long time to get down to breakfast, and even longer to go up to my room again. My key card did not work repeatedly, and because of the overloaded elevators I took the stairs two times from the 10th floor.
May 19, 2014
Rated 1 out of 5 by timb71 Tired
This place is not worthy of the Sheraton name in my opinion.
A generally very tired decor and a 20 minute wait for the lift in morning and evenings.
Terrible experience overall.
April 3, 2014
Rated 5 out of 5 by dutch2014 Fantastic hotel
I had a great stay at the Sheraton Munich Arabellapark Hotel, nice room. Very friendly staff at the reception, and in the restaurant & bar.
Thank you Sheraton Team, for a great week in Munich, you made it happen
November 3, 2014
Rated 2 out of 5 by Ayman Good hotel if youre staying in a clinic
A relatively old hotel, which hosts a clinic on its top floor, and thus as a result the crowd in the hotel are mainly our fellow elder people. At least thats what i have noticed during my stay in the reception.
The hotel accepts dogs inside, which mite be common with some hotels in Europe, however to me is a big no for a hotel.
Have decided to switch to another more luxurious starwood property opposite to this hotel.
The people working there are nice and supportive. I just didnt find the hotel to be to my liking for a number of factors, and chose to stay in another 5 star starwood property instead.
October 30, 2012
Rated 4 out of 5 by Cvics trouble with OctoberFest
I got myself into trouble with the reservations as I had booked what I thought was a flexible reservation only to find that weeks in advance I had a big penalty to change. This was due to Octoberfest. I don't think the Munich reservation team did as much as they could have done to help me. I had to swtich from the Westpark to this hotel. This hotel isn't centrally located. That being said, the room was clean and the Sheraton Club was well staffed and serviced and the hotel staff were responsive and helpful. I would just rather stay at the Westpark and I was unhappy with the German reservation team for their inflexibility. they should never market a rate plan as flexible if the penalty is going to kick in weeks before the stay is going to start.
October 22, 2014