Rated 4 out of 5 by hale808 great hotel and staff- but the elevator wait time?
the Sheraton Arabellapark is a great hotel with very friendly staff and excellent facitlities . one exception : the elevators!
they do not seem be able to balance the control system for the 6 (or8?)elevators that serve the building. you need to plan in extra time . at times long waiting lines. everything else in this hotel is excellent - just need to fix this litle nuisance.
April 3, 2014
Rated 1 out of 5 by timb71 Tired
This place is not worthy of the Sheraton name in my opinion.
A generally very tired decor and a 20 minute wait for the lift in morning and evenings.
Terrible experience overall.
April 3, 2014
Rated 5 out of 5 by Surfer67 Perfect place to stay in Munich!
This hotel is located in a very nice area of Munich and has convenient access to the U Bahn. There is also a Rewe (grocery store) across the street as well as a cinema and a few restaurants. Excellent views to be had especially from the upper floors! The staff are quite courteous and always professional. Top floor features a great fitness center with very helpful attendants and a relaxing pool. The view is second to none. The only thing I would change is the internet service charge-it is now the 21st century and should be complimentary.
March 22, 2014
Rated 5 out of 5 by moshe2233 overall - great experience
Love the room - comfortable bed. pretty view from the balcony. amazing shower.
points to improve - the balcony could be more welcome to stay in (furnished or something)
Internet access is basic these days and should not be treated as a premium (expensive) service
March 7, 2014
Rated 4 out of 5 by CYC01 Lovely pool, nice hotel
The lobby felt a bit more like a nightclub than a smart business hotel with the purple low-lighting. The pool area was amazing, and whilst I loved the atmospheric pool lighting and views over the city at night, as a woman there on my own again I felt a little bit vulnerable because it was SO dark and there was just one other guy in there and no supervision... I would also have appreciated breakfast being available earlier and the pool being open from 6am, so that I could take advantage of it before having to leave for my meetings. I also think it's pretty poor that free wifi is not available in the rooms, when I've stayed at much cheaper hotels where it is available. The room was smart and clean and comfortable, but a little small!
January 24, 2014
Rated 2 out of 5 by Ayman Good hotel if youre staying in a clinic
A relatively old hotel, which hosts a clinic on its top floor, and thus as a result the crowd in the hotel are mainly our fellow elder people. At least thats what i have noticed during my stay in the reception.
The hotel accepts dogs inside, which mite be common with some hotels in Europe, however to me is a big no for a hotel.
Have decided to switch to another more luxurious starwood property opposite to this hotel.
The people working there are nice and supportive. I just didnt find the hotel to be to my liking for a number of factors, and chose to stay in another 5 star starwood property instead.
October 30, 2012
Rated 5 out of 5 by Walter528 Hotel with great location for Munich
The Club Room are great with a nice view over Munich and the Alps.
January 9, 2014
Rated 5 out of 5 by Billios Great choice for 2 nights
proximity to underground and nice area
January 10, 2014