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  • Para hospedajes de más de 90 días, llame al 866-539-3446.
  • Solamente puede reservar con 550 días de anticipación.
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1 habitación 1 habitaciones , 1 adulto 1 adultos , 1 niño 0 niños
Rated 4.6 out of 5 by 284 reviewers.
Rated 1 out of 5 by I slept on the couch instead Upon my check-in, I was greeted very warmly and upgraded to a junior suite per my SPG status. However, the short good experience just ended there after I walked into my room. The room has obvious evidence of smoking odor from the previous guest(s). I immediately informed the front desk in person and was told that the issue will be addressed while I am out and about, otherwise, I will be moved to another room. 6 hours later, I came back to my room and the odor was still strong although I could sense some refresher. I then requested to move to another room, but was told by the guest service that "Sorry, the hotel is fully booked and you are only here for one night." I found this answer to be unacceptable that I am only staying one night and implied that I should be biting the bullet. Smoking odor penetrated into all linens, pillows, comforter, and my personal belongings. I felt like sleeping in an ashtray that night. It was so terrible that I had to sleep on the couch next to the windows with noises from the street. The manager on duty came to say sorry during my check out after I expressed my concern at check out. She said it is outside of hotel control over smoking issue in a non-smoking hotel - in which I partially agree. However, the hotel should have blocked the room, cleansed it, pull it off if the issue is not improved before the next guest comes in, and rightly so charged cleaning fee to the previous guest so the cleaning is done correctly and carefully. Regarding comments made by guest services, that was also uncalled for and just worsened my already-poor experience. Added to the list of a SPG property to avoid! June 6, 2016
Rated 3 out of 5 by This Hotel its Great The rooms really nice as with all the rest of the hotel. But it is a shame that the supervisor when we arrive has zero knowledge of how to treat a costumer, specially a Gold SPG member. My stay in different parts of Portugal has been really special and I was really looking forward to my stay in Porto Sheranton Hotel. But is incredible how a person can change your impression of a place. May 24, 2016
Rated 5 out of 5 by Excellent leisure stay, highly recommended property Recently completed a points based stay while on vacation. Received wonderful platinum recognition including a suite upgrade. The property was very nice and a short taxi ride away from city center. The staff was quite friendly, especially the doorman. While this is a more popular hotel for business travelers, I would still recommend it to all. May 14, 2016
Rated 5 out of 5 by Quality stay modern and stylish hotel, big rooms, all you need for a warming stay April 19, 2016
Rated 5 out of 5 by Fabulous gem First visit to Porto and thought the Hotel might be too remote. Not at all. Quick walk to the Metro, opposite the Soccer Stadium, managed to grab tickets and a welcoming modern design. ALL staff outstanding, in particular , young Timothy the frenchman who cooked my omelette to very specific instructions each of my 4 morning stay, and Emma in Club Lounge who very capably and efficiently attended to guests. The main Restaurant served beautiful local designed cuisine, a little pricey but top quality and service. Upgraded to a Suite unprompted. Perfect start to the stay. April 6, 2016
Rated 4 out of 5 by This is a comfortable hotel The room in the hotel was very comfortable and quiet. The bed was excellent and had first class sleep. The breakfast was good and egg station was quick, efficient and well prepared. Some how hotel main areas and restauraunt lacks warm cosy feel . Service good, and food good February 8, 2016
Rated 5 out of 5 by Excellent services! Great location and exceptional services! Highly recommended both for business and leisure stays! Congratulations! November 30, 2015
Rated 5 out of 5 by Fantastic night sleep!! perfect room, nice bed and great breakfast!!! October 30, 2015
  • 2016-06-28 T11:29:12.661-05:00
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