Rated 4 out of 5 by Kirschmadl Gute Lage
Das Personal war bei der Ankunft sehr bemüht und freundlich. Das Zimmer sauber, hell und nett. Unsere defekte Badtüre wurde sofort repariert. Das Fitness-Studio sehr schön, sauber und hell. Gute Geräte, die alle top in Ordnung waren.
Das Restaurant ist fürs Frühstück in Ordnung, aber abends wirkt es eher kühl. Die Bar ist sehr gemütlich mit top Personal! Leider sind die Sitzmöbel abgesessen und aufgerissen.
Das Hotel liegt direkt neben einer U-Bahn Station, daher kann man das Zentrum gut erreichen. Leider ist die Parkgarage mit 20,- / Tag sehr hoch...
Ein schönes Hotel, dessen Fassade schon in die Jahre gekommen ist.
December 9, 2013
Rated 4 out of 5 by Per10 Friendly service and modern rooms
Many visitors come to Munich to explore great architecture. But the SPG-properties in the Bavarian capital will not make the list of outstanding architecture, unless you are a great fan of concrete.
However, don´t judge the properties from the outside.
The front desk staff at Sheraton Westpark will get you in a good mood. They are very friendly and personal, and they greeted me a my son in very nice way.
The club rooms are excellent, modern and newly refurbished. I had the pleasure to overlook the train tracks (appreciated by my son at least!). The club lounge is rather small, but OK.
A little bit outside the city center, but the U-bahn is just outside the door.
November 29, 2013
Rated 5 out of 5 by Wozinoz Excellent customer responsiveness
With all the really first rate features we enjoyed, we loved the attentiveness of the staff. We had one small downside,in that the free WiFi for some reason was inconsistent in our room. We noted this to staff and, since it couldn't be easily fixed during our short stay, we were presented with a complimentary bottle of wine. Unnecessary and unexpected, but very much appreciated and reflective of a great hotel.
December 3, 2013
Rated 4 out of 5 by MunichVisitorHH Excellent hospitality
This hotel provides excellent hospitality. The staff is very friendly and attentive.
The room facilities were very good.
I would give the hotel a rating between good and excellent, not fully excellent as there were some seams/ joints in the bathroom that were already broken/ old. Some redecoration is needed there. But we are talking here about odds and ends taking the overall experience into account which was really great. Restaurant food was also excellent.
December 2, 2013
Rated 4 out of 5 by Kappe12 Bewertung
Die Ausstattung des Hotels ist wirklich gut - das einzige was mich persönlich gestört hat ist dass man die Fenster nicht öffnen kann.
December 2, 2013
Rated 5 out of 5 by Dvipadapittham Aufenthalt jdes Mal sehr gut
Seit 23 Jahren jedes Jahr Gast im Arabella - Sheraton - Westpark
November 25, 2013
Rated 4 out of 5 by howo23 Good Sheraton Hotel in Munich
Good, friendly Sheaton hote with modern, functional, but also comfortable room. Modern, well equipped gym, sometimes a little too small, if hotel's well booked. Good bar with friendly staff, a variety of good restaurants (Thai, Italian...) close by.
November 22, 2013
Rated 4 out of 5 by Babba2 Solid hotel
Clean room, comfortable bed ,great location to the subway and nice staff for a fair price .
November 18, 2013