Rated 4 out of 5 by zenleo Misinformation from receptionist
Overall experience was excellent except one misinformation from the receptionist when I checked in.
I was supposed to have daily dining credit of Euro50. But when I checked in, I forgot if it was a daily credit and I verified with the receptionist. The receptionist told me it was only one Eur50 for the entire stay of 2 nights. So I only utilized the dining credit one time when I could have used it two times. Eur50 dining credit was wasted.
I should have made it a point to always check my own records.
Hotel staff should have been more careful when providing information to the guests.
April 14, 2014
Rated 4 out of 5 by ts2510 Good hotel - excellent service
Stayed at the Westpark for a Weekend escape with the family. The hotel is a bit dated but kept nicely and parts are very modern (excellently equipped gym).
The main point was the excellence of the staff that - for a family with a baby - tried to do everything to make the stay smooth, relaxing and nice.
Location is also good - with public transport leaving right in front of the hotel - 10 mins max to city center.
All in all - to be recommended.
April 7, 2014
Rated 5 out of 5 by KlSc Good place for business meetings
excellent rooms, place for business meetings, excellent breakfast.
April 4, 2014
Rated 5 out of 5 by Mutlu nice area nice hotel nice club room and helpful staff
nice area, nice hotel, nice club room and helpful staff
March 31, 2014
Rated 5 out of 5 by DMA49 Great Business / Conference Hotel
The hotel has everything a business traveler needs including a well organized, flexible and attractive conference center. The service and the business lunchs are tops and the bar shows all champion league games for those interested.
March 30, 2014
Rated 4 out of 5 by Hupperite Very convenient; Club disappointed
It is hard to beat the location. Away from all the crowds of downtown in a nice-to-walk-in neighborhood, the hotel is directly on two U-Bahn lines and an S-Bahn line that get you to all the high points in 3 minutes. Very easy access from the airport and train stations. We stayed in a Club room, which was great. The only disappointment was that the food and drinks in the Club were cut way back since we last stayed in the hotel 4 years ago, both in quality and quantity. Get that fixed and it will once again be the clear choice in Munich.
March 20, 2014
Rated 3 out of 5 by Katweezy Average, Nothing special
Not the best location, had to take a cab or the subway to get anywhere worth our while. Also the room was insanely hot, the A/C didn't really work and the window didn't help. I am 100% loyal to SPG properties and have stayed in 12 this year alone so was a little dissapointed.
March 25, 2014
Rated 5 out of 5 by Joanna21 Sheraton West Park Munich
Sheraton West Park Munich
Over all a pleasant experience.
It is too hot in the Gym though. Would be much better if the Gym room temperature was lower. Thanks.
March 19, 2014