Rated 3 out of 5 by Douga An Excellent Efficient Staff
The best feature of this hotel is the staff. They are polite, professional, and efficient, as well as helpful.
I found the rooms rather small, but the bathroom was spotless. The furniture is old and worn.
The food is good and the room service is very good too.
March 6, 2014
Rated 5 out of 5 by Teamzwevegem For a carefree business trip accommodation.
As Always Excellent, just what we need
during a business trip.
February 17, 2014
Rated 5 out of 5 by amad Excellent staff and customer service
Excellent and enjoyable stay for many reasons:
1-While the hotel is not right in City Center, it is right next to the underground, so easy access to city
2-Clean, comfortable rooms. If you are averse to noise, recommend you stay away from the rail side.
3-Biggest reason is staff being really outstanding. Dealt with asst manager, Melanie on a noise issue, who made sure I had a pleasant stay rest of my nights.
February 5, 2014
Rated 5 out of 5 by Matcrf Great location, great hotel!
I stayed here with my girlfriend for 3 nights in December and really cannot recommend the hotel enough. The staff were very friendly and helpful. It's located only 3 u-bahn stops from the main train station and 4 from Karlsplatz which is where we usually started our days from. The breakfast provided has to be one of the best I've ever experienced at a hotel and the facilities were superb. Room was clean and sheets and towels changed everyday. The one thing that lets it down a little is the lack of free wifi in rooms. This is available in the lobby however but feel it should be available in room too. Overall though we really enjoyed our stay and wouldn't hesitate booking again and recommending to family and friends!
December 21, 2011
Rated 5 out of 5 by Opernfreunde exceeded all our expectations
-On arrival we were heartly welcomed by a most amiable letter of the Hotel Manager
-This positive spirit forms all branches You experience in the WestParkHotel
-Friendly check-in with hearty welcome as well as competent advices and instructions
-Extreme friendly and helpful staff in the breakfast -restaurant
-breakfast buffet is presented very pretentiously and always kept clean and neat
-Staff in the lounge acts with friendlyness and courtesy
-Entrance Lobby of the WestPark as well as our room were shining and well-groomed
-The entirety of The WestPark Hotel reflect the competence as well as the professional footprints of the HotelManager.
February 25, 2013
Rated 5 out of 5 by jan7x Very nice stay
Stayed there with my family for 1 night. Very nice staff and they really make you feel welcome with the handwritten welcome letter in the room, the "bayern style" dressed plastic ducks for the kids to the friendly service in the lounge. With more than 120 hotel nights pr year, i can honestly say, this was one of the best. Thank you very much and see you next time in Munich.
January 18, 2012
Rated 5 out of 5 by Relbo Report on my stay Oct. 26, 2012
Everything was best, more than expected. I shall gladly return to your Hotel, if I am next time in Munich
October 30, 2012
Rated 3 out of 5 by grave176 Good location
Location is very good, the subway is just steps
away. Room was new and everything you need. The beds are very small and the blankets as well.(twin beds)
They did not mention that the pool and spa was closed for several months, i had to find out when i was searching for it in my swimming suite. The rooms are very hot, the A/C was not working. Because the windows can't open much i could not sleep and checked out at 1 am to find an other hotel. The man at the reception did not care at all.
The club lounge was very good, with plenty of drinks and snacks/salade
December 22, 2011