Rated 5 out of 5 by drwu Cool place to stay, bit loud at night...
+++ Great Hotel, polite staff, superb rooms including service, clubmember special perfect, fitness room top incl. sauna
- close to railway station causes noise
September 23, 2014
Rated 5 out of 5 by Matcrf Great location, great hotel!
I stayed here with my girlfriend for 3 nights in December and really cannot recommend the hotel enough. The staff were very friendly and helpful. It's located only 3 u-bahn stops from the main train station and 4 from Karlsplatz which is where we usually started our days from. The breakfast provided has to be one of the best I've ever experienced at a hotel and the facilities were superb. Room was clean and sheets and towels changed everyday. The one thing that lets it down a little is the lack of free wifi in rooms. This is available in the lobby however but feel it should be available in room too. Overall though we really enjoyed our stay and wouldn't hesitate booking again and recommending to family and friends!
December 21, 2011
Rated 4 out of 5 by Flora Excellent location
Nice to receive pre-arrival email to help plan our stay. Disappointed that there were only 3 sets of towel when we specifically booked for 4 people in numerous emails. When we asked for one extra towel, the staff said there was no more and told me to get one from the fitness center which was a very disappointing response. One night at 1am when we all went to bed for a couple hours already, a hotel staff called and asked if we ordered any room service. This was an unacceptable mistake and I was really upset. The staff needs better training in customer service.
August 14, 2014
Rated 5 out of 5 by Opernfreunde exceeded all our expectations
-On arrival we were heartly welcomed by a most amiable letter of the Hotel Manager
-This positive spirit forms all branches You experience in the WestParkHotel
-Friendly check-in with hearty welcome as well as competent advices and instructions
-Extreme friendly and helpful staff in the breakfast -restaurant
-breakfast buffet is presented very pretentiously and always kept clean and neat
-Staff in the lounge acts with friendlyness and courtesy
-Entrance Lobby of the WestPark as well as our room were shining and well-groomed
-The entirety of The WestPark Hotel reflect the competence as well as the professional footprints of the HotelManager.
February 25, 2013
Rated 4 out of 5 by pjmd Met my expectations
Nothing extraordinary but excellent for a Sheraton. No complaints
August 20, 2014
Rated 4 out of 5 by wanderer54 Great breakfast
Very efficient and friendly.
Gold stays meant that I was upgraded to Club However, very disappointed that this did not accord Club Lounge access! Being on a e higher level with not much diff in rooms does not mean much!
Great breakfast and friendly staff.
August 18, 2014
Rated 5 out of 5 by jan7x Very nice stay
Stayed there with my family for 1 night. Very nice staff and they really make you feel welcome with the handwritten welcome letter in the room, the "bayern style" dressed plastic ducks for the kids to the friendly service in the lounge. With more than 120 hotel nights pr year, i can honestly say, this was one of the best. Thank you very much and see you next time in Munich.
January 18, 2012
Rated 5 out of 5 by Relbo Report on my stay Oct. 26, 2012
Everything was best, more than expected. I shall gladly return to your Hotel, if I am next time in Munich
October 30, 2012