Rated 4.4 out of 5 by 93
Rated 4 out of 5 by Flora Excellent location
Nice to receive pre-arrival email to help plan our stay. Disappointed that there were only 3 sets of towel when we specifically booked for 4 people in numerous emails. When we asked for one extra towel, the staff said there was no more and told me to get one from the fitness center which was a very disappointing response. One night at 1am when we all went to bed for a couple hours already, a hotel staff called and asked if we ordered any room service. This was an unacceptable mistake and I was really upset. The staff needs better training in customer service.
August 14, 2014
Rated 4 out of 5 by ArtemK Very good hotel
Excellent hotel staff, very good location, professional and friendly hotel management
August 13, 2014
Rated 5 out of 5 by ilovespainish Very good and cosy hotel
Stay at this hotel twice this month. Very clean, spacious, cosy and the services are great! Will definitely come to stay again. Thank you.
July 19, 2014
Rated 5 out of 5 by Matcrf Great location, great hotel!
I stayed here with my girlfriend for 3 nights in December and really cannot recommend the hotel enough. The staff were very friendly and helpful. It's located only 3 u-bahn stops from the main train station and 4 from Karlsplatz which is where we usually started our days from. The breakfast provided has to be one of the best I've ever experienced at a hotel and the facilities were superb. Room was clean and sheets and towels changed everyday. The one thing that lets it down a little is the lack of free wifi in rooms. This is available in the lobby however but feel it should be available in room too. Overall though we really enjoyed our stay and wouldn't hesitate booking again and recommending to family and friends!
December 21, 2011
Rated 5 out of 5 by Opernfreunde exceeded all our expectations
-On arrival we were heartly welcomed by a most amiable letter of the Hotel Manager
-This positive spirit forms all branches You experience in the WestParkHotel
-Friendly check-in with hearty welcome as well as competent advices and instructions
-Extreme friendly and helpful staff in the breakfast -restaurant
-breakfast buffet is presented very pretentiously and always kept clean and neat
-Staff in the lounge acts with friendlyness and courtesy
-Entrance Lobby of the WestPark as well as our room were shining and well-groomed
-The entirety of The WestPark Hotel reflect the competence as well as the professional footprints of the HotelManager.
February 25, 2013
Rated 5 out of 5 by NONAME001 High Quality of Service
July 11, 2014
Rated 5 out of 5 by tamjomc Great hotel next to train
Great location next to train. Restaurant here is amazing!! Staff went above and beyond.
July 10, 2014
Rated 5 out of 5 by jan7x Very nice stay
Stayed there with my family for 1 night. Very nice staff and they really make you feel welcome with the handwritten welcome letter in the room, the "bayern style" dressed plastic ducks for the kids to the friendly service in the lounge. With more than 120 hotel nights pr year, i can honestly say, this was one of the best. Thank you very much and see you next time in Munich.
January 18, 2012