Rated 5 out of 5 by MKZJ Awesome
Everything is perfect and my family wants to stay again! In fact we stay here all the time!
September 12, 2012
Rated 4 out of 5 by Jeff12 Nice hotel with beautiful views.
We were not given the room we booked but they quickly rectified it. They gave us a room with great ocean views. The hotel is a great place if you have a family, but not if your looking to relax by the pool for a good time. Rays on the bay is a very good restaurant with a great area to see the waves crashing up against the cliffs, but a not so good experience with the pool food during the day. The coffee shop is fantastic and servers are great. Internet (wifi) is horrible all around the hotel. At the golf course near by there is a great place to eat breakfast. The glass barrier between the pool and the ocean was dirty you couldnt see the ocean while at the pool. There is no beach within walking distance that is why you are at the pool with kids all around screaming. The openness of the hotel is lovely and Very refreshing. In the morning the doors closed so hard and loud that it woke you up like an alarm clock and the walls were thin so you could hear people hitting the walls in the room next to you. The glass doors were hard to open and shut so it made it hard if you wanted to enjoy the outside breeze. People were nice and said hi when passing and room service people were nice and welcoming.
January 28, 2013
Rated 5 out of 5 by RP74 Wish I could have stayed longer.
Staying at your hotel with your staff was the only bright side of my island stay.
October 8, 2013
Rated 5 out of 5 by cleo2 Love It!
Everything was great and definitely made our Kona stay noteworthy. We will come back! .
September 26, 2012
Rated 5 out of 5 by juna fantastic
Our stay was fantastic. The facilities were impressive and the location was beautiful.
June 30, 2013
Rated 5 out of 5 Can' go wrong with Keauhoa Bay Sheraton
Great location for all island activities on the Big Island in the Kailua-Kona area. Hotel is right on the coast with excellent views & sunsets. Recently remodeled restaurants (from my past visit) right on the bay which are very modern and have lost the "grade school cafeteria" atmosphere (kudos to the Sheraton team that tackled THAT project). Actually saw 3 manta rays at the "Rays on the Bay" just off the coast (albeit still can't beat the manta night SCUBA dive!). Rooms were excellent (upgraded to 7th floor suite & second room for family on 7th floor down the hallway due to Starwood status) with comfortable bed & furniture in rooms. Staff were friendly & helpful. Big Island has advantages of active volcanoes (on the other side of the island..not in the hotel) which at about 90 miles away so a good day-trip, also good day-trip to the Kohala area for zip-lining & ATV tours, best Hawaiian coral for SCUBA diving (at least compared to Maui & Kauai), best night manta ray dive on the planet (which is also on the Kona coast), and a "newer" feel than the other Hawaiian islands due to all the "recent" lava tracts from the past 200 or so years. Have enjoyed my stays and already planning to return next year.
November 18, 2012
Rated 5 out of 5 by Billie76 spg member
The hotel is in a lovely setting and has everything you could ask for in a vacation.
December 30, 2012
Rated 4 out of 5 by 808Jenn Pool is great
The pool is awesome, love the slide and option of having some covered chair areas.
July 5, 2013
Rated 5 out of 5 by Kaylen The best resort!!
This hotel is amazing! Great rooms, great pool, great staff!! Just awesome overall
September 6, 2012
Rated 1 out of 5 There are better places to Stay
We moved to another resort
December 21, 2013
Rated 4 out of 5 by menehune2013 Pleasant Stay
Rooms were very comforatable and clean. I enjoyed the fitness center too.
September 27, 2013
Rated 5 out of 5 by jeannie Great stay
Great location, beautiful grounds, lovely staff, great services, gorgeous views.
March 6, 2013
Rated 4 out of 5 by Alan13 This Hotel has great pools.
I enjoyed the pools and the Cultural tours.
The trolley service was helpful.
March 18, 2013
Rated 5 out of 5 by Conrad36 WOW
Wow describes the most relaxing and perfect stay to your Big Island visit.
April 28, 2013
Rated 5 out of 5 by cc88 Ocean View is Great!
Loved the ocean front room, pool area and grounds. Great staff!
October 4, 2013
Rated 5 out of 5 by J4033 Great views of the pacific ocean
The high tide was spectacular from this hotel. Watched in awe for hours
January 20, 2013
Rated 5 out of 5 by Buddy21 Sheraton Kona
Outstanding location for first time visit to Hawaii. We will be beack!
April 21, 2013
Rated 5 out of 5 by KKalima Love the Hotel
Staff is professional!!! Love the food and the people that work there!
November 12, 2012
Rated 5 out of 5 by 1Ogre Summary Statement
The staff members were universally friendly, helpful, and efficient.
June 17, 2013
Rated 5 out of 5 by Lucy59 Hotel made our vacation!!
The staff, the scenery, the whole experience was above expectations.
October 1, 2012
Rated 3 out of 5 by hiloguest one day run away
The pool side service is the best, eat and play and feel pampered!
March 14, 2013
Rated 5 out of 5 by reloc013 Friendly Staff
Your staff is very friendly and truly promotes the Aloha Spirit
July 29, 2013
Rated 5 out of 5 by golfer43 Ironman
Hotel has great pool and a very relaxing environment.
October 12, 2013
Rated 4 out of 5 by Hoku Great hotel
Comfortable bed and pillows. Beautiful artwork. Pool is fun.
January 10, 2013
Rated 4 out of 5 by mluglia2013 5 star
what amenities, what a location, what an excellent staff!
August 13, 2013
Rated 5 out of 5 by JR23 Excellent Hotel
Excellent hotel. The only downside is the quality of food.
September 12, 2012
Rated 5 out of 5 by rfan02 Sheration Kona Resort and Spa
This resort and it's location exceeded our expectations.
July 30, 2013
Rated 4 out of 5 by tili overall ok
Breakfast rating 2 out of 5.
No beach to swim. Only pool.
January 22, 2013
Rated 4 out of 5 by Sph2329 Kona
Great views of ocean and sunsets
November 6, 2013
Rated 5 out of 5 by JULIE NICE OUTLOOK OVER THE POOL
WE WERE VERY HAPPY WITH HOTEL AND ALSO LOCATION
May 8, 2013