Rated 5 out of 5 by DavidT11 Great wedding venue
My niece had here wedding here and it was elegant and easy from beginning to end. The hotel staff took care of everything and made it very easy on the whole family involved. Beautiful ceremony overlooking the ocean bay with music and flowers everywhere.
July 14, 2014
Rated 4 out of 5 by Summer14 This is hotel has decent size room
I booked the ocean view facing the bay, which was beautiful. The beds were very small. The mattress sheets were very short. It keeps rolling up on me. The maid service were inconsistent - some days we are short of soaps, others coffee. But overall, our room was clean and always had the correct number of towels. The Concierges were mostly good - 1 may be less friendly. Guest service calls were picked up slowly. Front desk service was good. Valet was very friendly and so was the poolside service. We didn't eat at the hotel once - too expensive. Very disappointed the Golf course there was closed.
July 17, 2014
Rated 5 out of 5 Great service
An example of the great service we received throughout our stay. We had to change rooms because of the air-conditioning not working and the part would take some time to get in. The transition was made as painless as possible. While we were looking at alternative rooms with the manager, my wife mentioned how much she liked white meat pineapple. She surprised her by having this in our room when we returned later in the evening.
July 20, 2014
Rated 5 out of 5 by UaNoe Ocean Front Hotel with water activities
Sheraton Kona faces Keauhou bay and offers all the water sports you would want including night swims with the manta rays. The manicured lawns and rocky coastline invite you to relax and enjoy the warmth of the sun and the sounds of the ocean, a great way to get in touch with your thoughts or share time with someone special. Cultural tours and activities add to the magic of this property. Rays on the Bay is the most incredible location for a restaurant.
July 18, 2014
Rated 4 out of 5 by Lilygirl Enjoyed this hotel
Staff members were very friendly and worked to accommodate our needs. Very nice facility that has the unique feature of being able to observe the mantas.
July 18, 2014
Rated 3 out of 5 by kaswheeler I was satisfied until I arrived home.
I was very satisfied with my stay until I returned home and found I was charged 54 dollars on my credit card and was informed that in spite of paying a high price for a room, which I did not mind it is an amazing hotel but I was also charged a resort charge of 30 dollars a day and that is ridiculous. I have stayed in other 5 star resorts and not had this issue. Rest assured I will not stay at a Sheridan again nor well I recommend you to others.
July 16, 2014
Rated 5 out of 5 by Hokuboy14 Amazing stay at Sheraton Kona
Sheraton Kona has great staff, amazing attention to detail for food and beverage and service. Sheraton Kona has the best location on the bay with vantage points for great sunsets, water and cultural activities. Rooms are of excellent size, comfortable and upscale. The manta ray watch at night is something you cannot experience any where else,
July 15, 2014
Rated 4 out of 5 by KaushikM Fantastic
It was an amazing stay at this resort. My wife and I just loved this place. We spent a week and we enjoyed the fullest.
July 16, 2014