Rated 5 out of 5 by Wyllie59 Great Staff at the Munich Sheraton Airport
Allegra and both Managers on duty were exceptional. Bartender was remarkable, Christian the server great-just great people working at this hotel. I like this hotel after working in Europe for a few weeks and staying over night prior to departure home. There's an Italian restaurant within walking distance that's really good. Shuttle to the airport is super and both terminals are easy walking distance.
February 18, 2014
Rated 5 out of 5 by PrairieWind Not just another airport hotel
I was pleasantly, very pleasantly surprised by this hotel, after any number of not so good last night in the country experiences. The place is pretty, evokes Germany, and the staff was very friendly. I watched the opening ceremonies of the winter Olympics from my seat in the bar, with a wonderful dinner serve to me there. The waitress event gave me the recipe to a fantastic beet salad. Great place to begin or end a conference or a vacation to Bavaria.
February 12, 2014
Rated 4 out of 5 by DGIT74 Nice and clean, but unconvenient Wi-Fi connection
The hotel is nice and the rooms are very clean. Public areas are quite spacious. The restaurant is relatively good. Disadvantages: position in the middle of (almost) nowhere and, most of all, wi-fi is free of charge only in the lobby and very expensive in the rooms. Moreover in the lobby you have to input your name at every session and the session expires after 45 minutes. For such high level hotels in 2014 this is unexplainable.
February 6, 2014
Rated 5 out of 5 by Nanakofi Overnight stay
Had to stay for the night close to Munic airport and choose SPG hotel as is my favourite. Room is perfect and the bed is just heaven. As soon as my head was on the pillow I was gone.
February 1, 2014
Rated 4 out of 5 by BoKB Visit
Enjoyable Two days at the Sheraton Munich. Close to the airport. Nice sporting facilities and pool. breakfast was nice and staff also very service minded.
January 31, 2014
Rated 4 out of 5 by Joe63 Very nice, warm and kind Bavarian atmosphere
The hotel has a very nice, warm and kind Bavarian atmosphere and is not too big to get lost. The staff is very friendly and as I'm staying there quite frequently, they make it very personnel since they know me. They just need to maintain and upgrade the facilities a bit more, like power sockets in the rooms for notebook and smartphone, bathroom should functioning better like power of the socket is a bit poor, lifts should have more intelligence these days. The hotel has his own shuttle service to/from the airport. I like to stay there and will continue to do so.
January 18, 2014
Rated 4 out of 5 by e13k Fine, fine, fine
I was put up here by an airline as a result of a flight delay. The staff were very prompt and helpful, and checkin was quick. Food, etc was nice, and the sauna was a nice touch for a weary traveler.
One thing: the signs on the airport shuttle make it seem as it it costs €5 to get to the hotel, but this fee is waived if you're staying there. This could be more clearly labeled.
January 8, 2014
Rated 5 out of 5 by GreyFox58 Great hotel and location to airport
Staff very helpful. Great breakfast to start your day.
January 3, 2014
Rated 4 out of 5 by FunTrav Charming Property!
Unlike any other Sheraton properties that I have stayed at - more of a resort than a hotel! Rooms are fully decorated with knotty pine and for those of us that demand it- the climate controls work!! Some things were closed due to the Christmas holiday but the staff was wonderful and the little farming community that surrounds it was fun to explore. See if you can find the full size US school buses!
December 29, 2013
Rated 5 out of 5 by swamp1sg Great Once Got There!
Hotel and staff outstanding, However, some thought needs to be given to shuttle information. Each area has a sign for hotel pick-up (incl Sheraton) but only picks up at the MUC. The beds were among the best we have ever experienced.
December 15, 2013
Rated 4 out of 5 by Alex2 Breakfast is not good, was better before
Although it was nice stay I want to point for few disappontements. 1. Your new tea machine does not work properly and I was waiting an hour ay 11 p:m to get hot water for tea. Unacceptable 2. Your breakfast compare to last few stays become really bad: selection is very poor, staff attention is bad, nobody offer coffe, food disappeared quickly without refill, there was no any pastreys except croassants. Manager attitude is very bad and not friendly, trying to explain difficulties in staff, and asking for waiting 20 min for food addition. This is not acceptable in airpot hotel. I was very disappointed and although would recommend this hotel but not with breakfast
October 23, 2013
Rated 3 out of 5 by Turkbusinesstraveller it was an average Sheraton hotel
the heater was very noisy
October 12, 2013
Rated 5 out of 5 by Cvtm Great staff free wifi in lobby
Great hotel staff with very good English and hospitality, also very helpful. But buffet breakfast is a kind below the average 4-5 star hotels, not too many choices, no salmon fillet.
October 11, 2013
Rated 4 out of 5 by gojko88 Very good option for transit passengers
We took a day room here during our transit at MUC. The hotel isn't in the terminal building itself, but a 10-minute bus ride away, which can be a plus or a minus depending on personal preferences. The hotel itself is nicely furnished, with a classic Bavarian touch, which suits a Sheraton nicely. The check-in area is spacious and modern, with glass lifts, although the hotel only reaches as high up as the first floor. The room was excellent, very quiet (owing to triple-layered windows) and with blinds for weary travellers who want to catch some sleep (like us). The beds are as heavenly as in any Sheraton, while the bathroom is sufficiently large and has all the necessary amenities. The only major drawback was that the hotel restaurant was unable to charge our room service meal to our room for whatever reason - not only does that mean that no SPG points can be obtained for the quite pricey meal, but also that you have to pay in cash, unless you feel like going all the way down to the restaurant for credit card payment, which beats the point of room service. A pretty unfortunate solution. Otherwise, a very good hotel for a reasonable price.
September 29, 2013
Rated 5 out of 5 by mu22 beautiful rooms
excellent and freindly staff
very nice rooms
September 8, 2013
Rated 5 out of 5 by CanuckFromTdot Most comfortable beds ever!
For an airport hotel, the Sheraton Munich's location is a pleasant surprise. Rather than a soulless suburb, it's in a picturesque small town. It's very convenient, just a short drive to the airport, and I believe I saw shuttle buses available as well. The rooms were very comfortable, esp. the beds. I usually don't have a good night's sleep in hotels, but this one was a notable exception. The room included an iron and ironing board; you don't always get this in Europe.
My one suggestion for improvement has to do with the WiFi situation. They offer both paid WiFi anywhere in the hotel and free WiFi in the lobby. However, I was not able to access even the paid WiFi in my room, nor the free WiFi in the lobby. Staff had not encountered this problem with other guests. However, during this trip we stayed in 4 other hotels in different cities, and I had no problems accessing WiFi anywhere else.
Breakfast was not included in our advance-purchase, nonrefundable rate but we decided to pay for it. It was a nice, generous buffet. You have a choice of paying $14.95 for the cold buffet or $23.95 to include hot foods like eggs, sausages, etc. In our experience, the cold buffet was excellent.
I would come here again and would recommend this hotel to others for its combo of convenience / proximity to the airport and comfort / picturesque setting.
September 2, 2013
Rated 5 out of 5 by 1bigdog Best Sheraton I've Stayed at to date.
As this was just an over night between flights we were not expecting much. However, from check in to check out it exceed our expectations of Sheraton. I usually do not get Plat recognition (I just don't), and we received an upgraded Jr. Suite without asking. In addition free water and wi-fi in room and 20% off food and bev. Nothing like the Nuernberger sausage platter and a couple of cool Paulaner lagers on the front patio. Dinner experience was very very good - I had their "small buffet" for 15e. The 430am free continental breakfast was unique and appreciated when having an early flight out. As this hotel is only 4 miles from Munich flughafen the property is quiet and manages to pull off the Bavarian "feel." Major shout out and many thanks to Herr Christ in the dining room and Herr Feig in the front office for assisting us weary travelers. Dankeshoen!
September 2, 2013
Rated 5 out of 5 by Pointmanpl Service and facility is SUPERB!!!
Ok so I did not expect the quality of service and level of comfort and the amenities at this place and was very pleased with all. One thing was I did not have a Starwood's room given to me but everything else was awesome!!
August 31, 2013
Rated 4 out of 5 by burn123 Accessibility
Close proximity to airport
August 26, 2013
Rated 4 out of 5 by dervogt Short stay but warm welcome
I had a one night stay at the Airport Hotel. Even when I just had a very short stay, the night porter was very friendly, enthusiastic and gave me a bit of the feeling of being "home" after an exhaustive day full of meetings and social events.
August 22, 2013
Rated 5 out of 5 by gavin0129 realy good
Location is very convenient to the airport. Good service, good view of the summer garden and food quality. Very pleasant stay.
August 11, 2013
Rated 5 out of 5 by gavin0129 good location
August 10, 2013
Rated 5 out of 5 by SallySue51 Very nice place
I really liked my night here: pretty grounds, good pasta dish at the restaurant, clean, handsome, comfortable room, extremely good sound insulation, efficient airport shuttle.
July 26, 2013
Rated 4 out of 5 by Trappy The Good and The Bad (No Ugly)
I had stayed here a couple of years ago and a meeting in Munich brought me back. I was checked in swiftly by a polite man who upgraded me to a junior suite and gave me a 20% voucher for food and drinks. The bartender was very good, and kept making sure I had what I needed and nothing was too much trouble. Before retiring I booked my call for 6.45am as I was meeting a colleague at 7am the following morning. Woke the following morning at 7am no alarm call, called down no explanation and when I checked out it was just a sorry you did not get your call. I travel all over the world and this is NOT acceptable, I then discovered that Platinums do not get free cotinental breakfast! SO MORAL IS IF STAYING AT THIS HOTEL USE YOUR PHONE FOR AN ALARM CALL
July 26, 2013
Rated 5 out of 5 by bill2013usa Good value
Rooms were great! good location
July 25, 2013
Rated 3 out of 5 by FF61 Average at best....poor location
Rooms are small and have that "country cottage" feel but are very clean with everything you need for restful night.
In a strange location about 5-10 minute shuttle ride from airport. Almost in a warehouse/residential area with almost nothing around it. Restaurant didn't open until 6:00 PM, menu was limited and the prices inflated since they probably think they have you trapped there). However we did venture for a long walk found a nice Italian restaurant and ate their instead.
Also, they charge $5 Euro a person for the shuttle ride from airport to hotel. That should be complimentary, especially for Gold Starwood members.
Pool was highlight and quite a surprise....kids loved it. However if you use the sauna be prepared for naked old men.
July 23, 2013
Rated 4 out of 5 by AZ123 Good for conferences
Standard conference hotel with expected good level of serivce from staff. Check-out was efficient and any requests were solved quickly.
June 14, 2013
Rated 2 out of 5 by Rimfire1230 Munich Sheraton
While the restaurant stafff was friendly and attentive, the food was mediocre at best. We were surprised at the poor quality and items that were on the menu that were not available.
The rooms was clean but small as was the bathroom.
All in all I guess that this is an ok hotel for transient airline customers. Being that we were in Munich, I expected more from the Sheraton.
June 4, 2013
Rated 5 out of 5 by Abraham11 A small beautiful hotel
This is a small, most comfortable hotel in the vicinity of the Munich Airport. The rooms are very nicely furnished and have all facilities of a luxury hotel.
The restaurant is superb.
May 24, 2013
Rated 4 out of 5 by Advatec sheraton MUC
the hotel is great, the food is a bit oily
May 24, 2013