查塔努加瑞得豪斯喜来登酒店

  • 美国
  • 田纳西州,
  • 查塔努加
  • 宽街 827 号
  • 邮政编码 37402
  • 地图

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Rated 3.6 out of 5 by 421 reviewers.
Rated 2 out of 5 by This is how you treat your members? We were very disappointed in the hotel! The front desk staff and the valet were the only good points. The floor for SPG members was DIRTY!! Wallpaper peeling in bathroom, paint chipped everywhere, cups on tables, no flowers no decoration. Upon entering room, within 5 min hotel staff came into room unannounced saying they thought they left something...Lounge key did not work, response of attendant."Mine does not work either" how about sorry for the inconvenience, let me try and fix this, care for a beverage anything!!! VERY LOUD HALLWAYS AT 2am, overall condition of hotel was worn. WILL NOT STAY HERE AGAIN, AM reluctant to stay at a Sheraton again. August 18, 2014
Rated 3 out of 5 by Offering cold showers at the Sheraton! We entered the hotel lobby and was immediately impressed. Gorgeous lobby area. There was one person at the counter, even with three couples in line. We booked the romance package and asked to have the sparkling wine and strawberries to be delivered immediately. We were excited about our room. The junior suite had a great layout and a super comfy bed. However, there was no running hot water, so we had cold showers! If anyone has long hair and knows what is involved with cleaning said long hair, understands my pain. My husband went downstairs and noticed there was a maintenance man walking the hallway with a toilet plunger. I believe there were plumbing problems with this hotel. The a/c unit leaked so the floor under it was wet. After 2 1/2 hours, our strawberries and sparkling wine never showed up and we left for dinner. By the time we got back to the hotel, there they were hanging out by the door. The next morning we left the hotel, again after another round of cold showers (I do mean cold, not even a hint of warm water), disappointed by our experience. Would I stay here again? No. August 17, 2014
Rated 5 out of 5 by Excellent hotel - A real value! We made a last minute reservation due to being unhappy at another hotel. Staff was excellent upon arrival. The room was perfectly comfortable and very clean. I would highly recommend this hotel to anybody wanting to stay in downtown Chattanooga. I would definitely come back! August 15, 2014
Rated 4 out of 5 by Lots of character! great downtown location. food was good. parking convenient. make sure you dont get the haunted room :) August 15, 2014
Rated 3 out of 5 by Nice, but be careful Double check your room when you enter! My daughter opened one of the waters (apparently you get one free) but the other was half empty. I threw it away without reporting the opened water so was charged $2.50. Now that may seem trivial to most, but I don't like feeling as though I am being manipulated. We already went the green route (by the way it means your room isn't cleaned/straightened at all), but what about one water per day? Not my usual experience at a Sheraton property. August 11, 2014
Rated 4 out of 5 by Charming Excellence This historic hotel warms the soul. Sheraton quality - comfy beds and baths. Know this is a historic building and rooms are not cookie-cutter, set your expectations accordingly. August 11, 2014
Rated 1 out of 5 by Horrible Experience We had stayed at the Read House before so we were shocked by the incredibly bad experience we had at the front desk. Heidi was rude, abrupt and ectremely unhelpful. We upgraded to have the Club-only to find out that it was closed Saturday and Sunday. I was given a card to the Club and fround that there was nothing there-not even a glass of water. The person at the front desk did not inform us of this and was extremely acted extremely put out when I asked about it. It was nothing less than false advertising. My wife and I were so upset by the treatment that we received that we left the hotel. We would never stay there again nor recommend it to our friends and associates. September 4, 2012
Rated 1 out of 5 by Dirty Hotel We booked this hotel to celebrate our 10th wedding anniversary and brought along our 2 children. When attempting to pull out the sofa for my daughter to sleep on, there were dead bugs all under/in the pull out bed. The sofa and chair in the room were stained. The bathroom was so small you couldn't get ready. There was no vanity area, unusual for a suite. Also, the carpet and bathroom tile and baseboards were filthy. I would never recommend this hotel and wish we had our money back so we could go somewhere else. Also, when we went to the indoor pool and hot tub to use, the hot tub was boarded up. It was horrible. October 10, 2012
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