Rated 4 out of 5 by PierreG restaurant needs improvement
the regional restaurant with local specialties could not provide all the items which where on the menu : one dish was not available and two types of red wine also (one of those was merlot). for the wine, we were advised a magon which was not good at all.
this "local" restaurant has to be improved.
September 15, 2014
Rated 5 out of 5 by Tui1 Business travel
The newly remodeled rooms are very nice. The food offering in the Sheraton Club can be improved
September 7, 2014
Rated 2 out of 5 by Fougazi Young familly stay
I stayed in the hotel on buisiness a number of times and was OK with the experience. However when I travelled with my family I was dissapointed with the facilities, service, friendlyness of the staff and food wich are below the standard expected for a Sheration
August 25, 2014
Rated 4 out of 5 by luckyluke general comments
fantastic staff, helpful, very professional.
Lobby and lobby bar furnitures should be refurbished .
Room very comfortable and clean. some dirts spot on chair and carpet.
Walima restaurant : very good, but make sure that waiter unerstand the customers' expectations.
In summary... one place to stay when being in Tunis
April 7, 2013
Rated 4 out of 5 by DfromB Good hotel but quality of internet could be better
Cell phone could not log on to the Wi-Fi in guest rooms. Internet connection (with laptop) frequently got lost in the guest rooms.
In the lobby, internet connection log on had to be renewed every hour. My business colleague who stayed in another room experienced the same problems. Staff was very friendly and helpfull but could not solve the issues.
July 24, 2014
Rated 4 out of 5 by catalina14 great hotel to relax and enjoy Tunis
the hotel is very big and confortable has a nice pool area and indoor pool the staff are incredible helpful and nice making you stay a great holiday, is a place for a big Wedding or event they organised amazing i had the oportunity to view a wedding and was incredible, the hotel has two areas one a big traditional and other more modern nevertheless both area has big room with seating area and balcony. the hotel is very close from airport and few min from city but you need a taxi however isn't expencer the trick is pay with coins :) enjoy your stay as is Tunis really a great country to visit
June 23, 2014
Rated 3 out of 5 by MENAtraveler Needs Facelift
While the staff tried their best to make it a pleasant stay, there is only so much they can do with the dated facilities and rooms. Staff is super friendly, but rooms are not very clean (stained chairs, torn curtains, broken furniture). My room had a shower and a tub but the shower couldnt really be used cause the way its placed lets all the water flow out to the main bathroom floor. The internet has improved since my last stay there but to get strong signal i still had to be in the bathroom or somewhere close to the door otherwise i had to work with one bar and constant disconnection. The restaurant didnt have several items on the menu and what they had wasnt at Sheraton/SPG standards. The country is undergoing a major transition and many businesses are opening up in Tunis. I urge the SPG program to put this hotel on the list for a makeover, an update and a training. If i wasnt an SPG elite member i would have chosen some of the other brand new hotels that opened in Tunis recently.
February 16, 2013
Rated 4 out of 5 by Serenella Comfort and Relax
Loved enjoying the indoor swimming pool ad the sport facilities as well the outdoor beautiful pool.
Nice, friendly and always smiling staff.
The shop should stay open longer hours :)
July 24, 2014