Rated 5 out of 5 by fishingsteve smiles from the bottom of heart
I stayed with Sheraton Hanoi for four nights at beginning of July, 2014. As an intensive traveler (a SPG platinum member), I have met many SPG crews in the world. I was 100% convinced that Sheraton Hanoi was one of the best Starwood hotels I had stayed in term of hospitality offered.
Many thanks to the staffs whom I met during my stay: Mr. Vinh, Mr. Anh, Mr. Cong Nguyen, Ms Hang Bui, Ms. Giang, Ms. Linh Truong, and many more people who I did not have a chance to ask for their names. Their friendliness, warm heart, and smiles surely made my stay wonderful and pleasant. When you see someone's smile is from the bottom of their heart, you would recognize it. That was exactly the smile greeted me at Sheraton Hanoi.
I would like to thank a special person at Sheraton Hanoi, Mr. Vinh. He made my stay in Hanoi a wonderful experience. During his two days off, he used his own time to show me how and where to fish in Hanoi. Vinh woke up really early and rode on his motorcycle for 70Km (45miles) just to show me his favorite pond in Hanoi. At the end of trip, I tried to pay for his gasoline, but he insisted not to take it. Vinh told me that friends do not take money from each other. He surely is a great asset to Starwood group.
Sheraton Hanoi may not have the best facility among the Starwood group. However, its team made Sheraton Hanoi an outstanding hotel.
July 7, 2014
Rated 5 out of 5 by Stan14 A Great Holiday and Meeting Destination
Sheraton Hanoi Hotel is a great place for one to take a holiday. It is also very ideal for business meetings such as conferences. One won't be disappointed by the hospitality.
July 1, 2014
Rated 5 out of 5 by Jamesthe1st Fantabulous
I always stay at the Sheraton whilst in Hanoi and this will continue into the foreseeable future.
June 27, 2014
Rated 3 out of 5 by Kenny197 comfortable stay
it was a nice place. a little away from the old quarter but short taxi ride away. Room got a slight dusky smell but I liked the extra SPG points for make a green choice.
quite a big place, swimming pool and gym a liittle further from rooms but staff overall very nice and friendly.
June 25, 2014
Rated 4 out of 5 by Michainbkk Great hotel for business trip
The hotel is great for business trips, as it has good access to internet, nice lounge for meetings and as well a great restaurant (Hemisphere) for great food.
June 20, 2014
Rated 4 out of 5 by Littlecat2011 Good hotel for business trip
Centrally located, friendly, attentive staff and comfortable bed
June 19, 2014
Rated 4 out of 5 by BLTHAI51 good hotel for business
As Platinum member, i got a room upgrade. good business lounge services as well.
June 15, 2014
Rated 4 out of 5 by Tigerwood Hotel is old, need refurbishing
Room is not too clean, saw dust on the curtains.
June 14, 2014