Sheraton JFK Airport Hotel

  • 132-26 South Conduit Avenue
  • Jamaica,
  • New York
  • 11430
  • United States
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Rated 3.7 out of 5 by 197 reviewers.
Rated 2 out of 5 by airport JFL sheraton....meh small rooms, poor climate control. not really up to usual sheraton standards. staff was ok, sam at the front desk was exceptional. July 29, 2013
Rated 2 out of 5 by poor parking set up I found the three small parking spots before the gate near the entrance to be very frustrating and terribly inconvenient. On top of that, I had to pay for parking! October 22, 2012
Rated 5 out of 5 by Great staff Staff was great. Nice hotel, but would have been better if hotel had better sound proofing windows. Nothing much to do in the area, but only stayed for one night. January 7, 2013
Rated 3 out of 5 Shuttle delay Shuttle delayed a lot and let me stay waiting for almost an hour. When it came the bus and its driver didn't match what we expect for a Sheraton service standard. June 22, 2012
Rated 5 out of 5 by Best around JFK I always stay at the Sheraton and this time around I got the room I really enjoyed quiet! The club floor is the best..Thanks Emily! July 22, 2013
Rated 2 out of 5 by Not again soon The food was terrible Had to wait for a car to take me to Barclay's Center for 20 minutes. Water shut own during day. Location not well known by taxis. October 13, 2012
Rated 5 out of 5 by Excellent Staff I was really impressed by the caring of the front desk staff - after stepping off a 12 hour flight they took super good care of me. July 6, 2013
Rated 4 out of 5 by People The hotel was o.k. for airport location however the stand-out was Martha who was exceptionally customer-service oriented. She should get a gold-star! January 13, 2013
Rated 5 out of 5 by Hotel with a Personal Touch Hotel rooms was very clean, service was exceptional and the meals were delicious. The meeting rooms was very accommodating to our needs. June 11, 2013
Rated 2 out of 5 by Felt more like a Motel 6 Hotel in process of ugrades hard to judge, staff appeared to be helpful. Hotel location is dirty and I didn't feel safe, parkind at a premiun March 11, 2013
Rated 5 out of 5 by Feels like Home... This hotel always make me feel like home! The staff are overly friendly and they always make the effort to make sure my stay is comfortable. October 11, 2012
Rated 5 out of 5 by Great improvement Very Good Stay, would recommend the Hotel. Very Clean room and Staff were excellent. What a Great change from my stay in April. May 24, 2013
Rated 1 out of 5 by impossible to sleep in the middle of 2 highways and next door of Kennedy airport and the rooms have NOT double windows!. noise is 24 hours June 18, 2013
Rated 4 out of 5 by Service was great Service was excellent. Website needs to be updated as there was no pool but nice fitness room. Jesus was very helpful and friendly. February 25, 2013
Rated 5 out of 5 by staff is amazing Hotel staff is why I keep coming back August 30, 2013
Rated 5 out of 5 by Close to the Airport The Hospitality was Amazing. Everyone was so welcoming and helpful. Room was quiet and comfortable. We will stay here again! April 14, 2013
Rated 5 out of 5 by Staff Friendliness From Van Driver, Front Desk and Wait Staff Very Friendlynand accomadating, Room was spotless, very well equipped March 1, 2013
Rated 2 out of 5 by Cost of Stay Rather exhorbitant for a 2 star hotel facility August 15, 2013
Rated 4 out of 5 by Earplugs Nice staff, clean hotel, but bring earplugs.....the planes fly overhead all night.....not the hotel's fault. May 21, 2012
Rated 4 out of 5 by Bar/Lounge exceptional Great feeling of comfort and enjoyment as the bar staff (J) provides a relaxing and fulfilling experience. January 8, 2012
Rated 3 out of 5 by Strong Plusses plus Strong Weaknesses equals Average Overall This is an older hotel that has been renovated. The bed was very good and the room was quiet despite being at JFK - we slept well. The room was kept clean, and the housekeeping staff was helpful. The heating system was noisy and rattled, so we kept it off at night. The TV was an average sized flatscreen but the reception was terrible and the number of channels limited - like from the '80s. All of the hotel staff were great, we were there for 2 weeks due to the hurricane, and the front desk and restaurant staff were very friendly and helpful. We wanted to use the too small laundry facility but the dryer was out of order for 5 days. This probably wouldn't bother most travelers who don't need to do laundry. The fitness center wasn't usable because it was under renovation - there was no work done from what I could tell when we were there. However, the staff arranged for us to use the Hilton's fitness center next door at no cost. The room cost was reasonable for the location. Restaurant prices were reasonable, but the menu limited. Overall, this is an average hotel at a reasonable cost for the location. It has strong plusses and strong weaknesses so it depends what's important to you. November 23, 2012
Rated 4 out of 5 by Suprisingly nice airport hotel Rooms are well appointed, food is very good, and service is excellent for an airport-based hotel. March 11, 2013
Rated 5 out of 5 by Comfortable stay out of city Room is clean and cozy。 The heating system wonderful。It has everything we expected。 January 3, 2013
Rated 5 out of 5 by Friendly staff Staff is great. They go above and beyond to greet and be helpful. Thanks guys. February 20, 2013
Rated 1 out of 5 by Horrible This hotel needs a major upgrade. And for such a new hotel.... it sucks... January 4, 2013
Rated 2 out of 5 by Heating System not Working This hotel would be much better if the staff took care of guests better. November 8, 2012
Rated 4 out of 5 by Good night's sleep The satff and service, including shuttle to and from JFK all excellent. July 2, 2012
Rated 5 out of 5 by Pleassure Trip to NY The location of the hotel was ideal for the event I came there for. August 24, 2012
Rated 5 out of 5 by great place to stay everything was great will stay there again June 28, 2013
Rated 5 out of 5 by Wonderful people in this hotel Charmng and helpful. Comfiest beds in NYC! June 10, 2013
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