Rated 5 out of 5 by DAZ2012 WELL DONE SHERATON JFK
I have to be honest.
I was expecting a hotel that because of its proximity to JFK would be a bit 'neglected'.
I was happilly surprised!! really impressed by how comfortable this hotel is, how SUPER clean. WELL DONE Sheraton JFK
There was one incident. i forgot my wifi portable devise in my room (I put it to charge and i forgot to take with me when i left!). I called the hotel and within 50mins (no joking, under one hour) Lynda from housekeeping send it to JFK, T7 with a driver and I HAD IT BACK!!! WELL WELL DONE...made my day!!! defo will be back.
December 17, 2013
Rated 1 out of 5 by David1234 Avoid
This was anything but a typical Sheraton experience (a Gold member so stay in a few). The room had zero, I mean zero, noise insulation. I know its next to the airport but the windows were very poor and let all the heat out and all the noise in. I had to change rooms because the heating did not work in my first. The room, bed, bathroom and towels were not upto the usual Sheraton standard. The food menu was poor and the quality of food that came was equally as poor - shame the price was premium. The shuttle bus from the airport took 35 to arrive from calling (even though I was told five minutes). The internet connectivity was poor and I ended up connecting onto the wireless in the property next door. All in all - I will never stay again and not recommend.
April 11, 2012
Rated 1 out of 5 by TheTravelCritic Never Again
The Worst Hotel experience of the year thus far.
No SPG recognition...waiting in line with everyone else to check-in, not even an attempt by staff to ask for Starwood LIFETIME Platinum guests.
Room has strong sewer smell... gross.
No SPG Upgrade and too boot they put me in a handicapped room
Went to get some food and a drink, stood at bar as three separate employees (2 men and 1 women) came and went, argued, came and went, never got anything to eat, and could not even get a beer.
Went to the club level, trying to find some food or a beer, elevator doors open and there is a huge pile of trash and trash bags, and a mop bucket full of water literally blocking the exit from the elevator...really remarkable.
I would not recommend this hotel to anyone, while it is perfect with its location in proximity to JFK, everything is so substandard and NO BODY cares.
September 18, 2013
Rated 4 out of 5 by Vincos Good But Could be Better
A standard off-airport property with too small of a reception (only 2) to deal with the shuttle-loads of check-ins all arriving at the same time. Shuttles should be more frequent or perhaps on demand. Everything as expected in terms of room (apparently all standard so no Platiinum upgrade) and Club access but no real platinum frills. Over-priced for what is a very standard hotel but I suppose it’s what the market will bear as it seemed full of air crews and transients.
September 23, 2012
Rated 5 out of 5 by Donnyhateme Best Hotel @ JFK airport
This is the cleanest hotel with the friendliest staff anywhere near JFK. If you are into fitness they have one of the better fitness centers of any other hotel chains anywhere but especially in the JFK area.
November 19, 2013
Rated 5 out of 5 by Donnyhateme Best hotel @JFK
Best hotel anywhere near JFK airport
November 19, 2013
Rated 5 out of 5 by danie40 Great experience
My family and I had a wonderful time at sheraton hotel. This past weekend. From the room services to front desk they were very courteous and kind. I will never forget this experience.
YES I would definitely recommend this hotel to my family and friends.
December 28, 2013
Rated 5 out of 5 by kurkur Hotel Staff
Although the hotel building is very out of datee but this is forgotten with the hospitality of the staff. I would like to mention Nancy and George.
May 8, 2012