Rated 5 out of 5 by cruisingjanet Great Locatoin
I have been coming to this hotel for many years and I just love the location, the staff treats me like family and I do love the renovations. Looking forward to my next vist
December 26, 2012
Rated 5 out of 5 by susib Wonderful!
We had two suites while staying here. They were gorgeous and worth the extra money we paid. The staff was very helpful and friendly. They went out of their way to help us.
May 15, 2013
Rated 4 out of 5 by Larry45 Location
Liked location of Hotel in Old San Juan. Staff was very friendly. Loved our room, but sofa and chairs were uncomfortable to sit in. Room was large. Would stay again
December 9, 2012
Rated 5 out of 5 by CRUISINGRULES GREAT LOCATION FOR PRE-POST CRUISE STAY
GREAT LOCATION , WALKING DISTANCE TO ALL THE OLD SAN JUAN ATTRACTIONS. THIS HOTEL OFFERS IT ALL ! VERY PLEASED , WE WILL BE BACK !! ROOF TOP POOL AREA WAS AWESOME
August 2, 2012
Rated 4 out of 5 by RalphieD VP - DHL Solution and Innovation
The carpets need to be cleaned or changed. Even though everything is clean the stains on the carpets give it an unclean look.
November 13, 2013
Rated 5 out of 5 by CVCamp Great hotel!
We stayed there just one night before flying out to Vieques. Location was great, staff professional and helpful. The room was very clean and neat. Fun area!
May 31, 2013
Rated 4 out of 5 by CoupleofAnchors Overnight stay
Stayed for one night after a cruise. The hotel has a great location and exceptional roof top pool. Great views of the ships and port!
November 26, 2012
Rated 4 out of 5 by Shar78 Outstanding Customer Service
The staff was outstanding, friendly, accomodating and very professional. Room was nice, clean and great view of the harbor and fort.
August 13, 2012
Rated 4 out of 5 by Steeler Good trip
The Hotel is located in a very good place in Old San Juan, It has an excellent view and you can feel all the Puerto Rico history.
December 26, 2012
Rated 4 out of 5 by Charlie staff
The hotel staff, from door men, front desk, concierge, maids in particular, restaurant wait staff, etc. were top notch.
February 19, 2013
Rated 5 out of 5 by Julie22 Great Hotel
The hotel was great and the staff was very friendly. The restaurants were very nice and I enjoyed the food very much.
February 17, 2013
Rated 4 out of 5 by rarehero Jesenia was helpful
It was a nice hotel in a nice location. Jesenia was very helpful. The pool and gym were okay. The casino was fine.
July 26, 2012
Rated 4 out of 5 by jmb2 jmb2
easy walk to pier. nice location due to being in old san juan. staff very friendly
October 22, 2013
Rated 5 out of 5 by opusmei Quick & Easy Stay
No problems whatsoever. Staff was friendly. Hotel was clean. It's a small place but warm and friendly.
March 6, 2012
Rated 4 out of 5 by Miru Good location
The hotel location is in a short walking distance from good restaurants and historic places to visit.
August 23, 2012
Rated 2 out of 5 by chiefsoto old sanjuan
The lobby and the elevators need much improvements. Long waiting and very crowded small lobby
June 14, 2013
Rated 3 out of 5 by Barb1281 Stay
Hotel rooms are clean and comfortable.
November 20, 2013
Rated 3 out of 5 by jara21 Good location
Hotel has good location on the Old San Juan Area. Hotel do not have a PKG lot for guest.
May 28, 2013
Rated 5 out of 5 by edgar07 This hotel has excelent location
I like the spectacular view of San Juan Bay and enjoy the excellent facilities
July 29, 2013
Rated 2 out of 5 by Jeannie13 Old San Juan
Location is awesome, that is the only positive.
October 27, 2013
Rated 5 out of 5 by Bji2012 Great location, excellent services
Had a nice stay around Christmas of 2012. Staff are friendly and professional.
December 29, 2012
Rated 5 out of 5 by Mike65 A great hotel to stay at when visiting
Clean, friendly attentive staff and home away from home rooms.
August 24, 2013
Rated 5 out of 5 by Awilda30 Hotel
Everything was Fabulous!!! The Chicago burger spot was Amazing!
April 10, 2013
Rated 3 out of 5 by Beth1234 This was okay
This is not a bad location and it is close to local attactions.
November 21, 2012
Rated 4 out of 5 by Lindax01 Easy access to osj
Location is great. Hotel is being upgraded this month.
August 18, 2013
Rated 4 out of 5 by lind location
close to airport so that a cab was not too much/ casino good
September 13, 2012
Rated 5 out of 5 by NN28 Great location
Excellent stay, hotel staff very hospitable and friendly.
May 6, 2013
Rated 5 out of 5 by Lexus07 This hotel has a great staff
Very friendly and hard working staff. Very
August 10, 2012
Rated 3 out of 5 by petled Good locations
Close to many interesting places in San Juan,
February 27, 2013
Rated 5 out of 5 by Judy Customer Service
Couldn't Ask for Better Customer Service
February 12, 2013