Sheraton Needham Hotel

  • 100 Cabot Street
  • Needham,
  • Massachusetts
  • 02494
  • United States
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Rated 3.6 out of 5 by 204 reviewers.
Rated 5 out of 5 by Sheraton Needham was great My hotel stay at the Sheraton Needham was great, the room was wonderfull, clean, attarctively appointed, the bed was very comfotable and I slept like a champion, thanks for making my stay wonderful. April 30, 2012
Rated 5 out of 5 by very attentive staff I stayed at this hotel for three days for a conference, which meant I was there for 24hours a day. I found every person on the staff to be extremely friendly and attentive to my needs. June 27, 2013
Rated 4 out of 5 by This hotel was reasonably priced and is in great shape. This is one of the nicest Sheratons that we've stayed at in a while. The rooms were clean and updated. The lobby is nicely outfitted. The brunch in the lobby restaurant was nice too. September 19, 2012
Rated 1 out of 5 by customer service lacking The air conditioning stopped working at 1 in the morning. I had to try to sleep in a hot room. I alerted the fron desk of the problem and they did nothing to make my stay better. September 10, 2012
Rated 5 out of 5 by Exceeded my expectations We stayed in Sheraton through hurricane Sandy and the hotel's forthought, care, and ability to cope well at this difficult time exceeded my expectations. I was impressed. November 5, 2012
Rated 4 out of 5 by Hotel Reccommended Very Nice Staff...Very clean hotel...easy access....the 5th floor breakfast lounge could be made larger..hard to get a seat but overall..hotel was very nice!! August 31, 2013
Rated 3 out of 5 by The bathroom and amenities in the bathroom were unacceptable. The white shower curtain liner was brown at the bottom. The bathroom smelled sour. The hair dryer was sticky, dirty and peeling. There was no makeup mirror. August 29, 2013
Rated 4 out of 5 by Good Hotel The location was nice right by the expressway and a little way down the road from Boston University. Also a wide selection of food choices and close to the city. October 1, 2012
Rated 4 out of 5 by Satisfactory. Shower stream very weak-needs an upgrade. Room did not have a shower cap. Room service tray left outside someone's door overnight. October 28, 2013
Rated 5 out of 5 by rooms,pool,cafe,gym equipment,etc temperature easily changed when needed, wonderful foods available with additional room service when needed. Excellent guest services available around the clock. June 26, 2012
Rated 4 out of 5 by Very nice home away from home This hotel was a nice place to stop after a long trip. I thought the staff at front desk was excellent. I think the bar staff could use a little help. September 2, 2013
Rated 5 out of 5 by Hotel was very comfortable My family and I stayed at a beautiful suite that was very spacious and comfortable. Though we stayed for only one night, we wished we could have stayed longer September 26, 2012
Rated 2 out of 5 Difficult and unfriendly. Hotel access very difficult via automobile. Staff very unfriendly. Locked out of room daily. Luggage challenge to enter and exit facility for first floor. May 28, 2013
Rated 5 out of 5 by Visiting Boston This Sheraton was clean with a very cheery professional staff. It is very well priced and easy to find. Getting in to Downtown is also easy using I-90. August 16, 2012
Rated 4 out of 5 by Sheraton Needham - Very Nice The hotel was very nice, rooms clean, Grill restaurant excellent for dinner. Lobby undergoing renovation, but they were sensitive to needs of guests August 26, 2012
Rated 4 out of 5 by Recent renovations but still not perfect Nice hotel - excellent and courteous staff. Went out of their way to attend to me when I had feedback. Fantastic club level and breakfast. Nice pool September 22, 2012
Rated 5 out of 5 by Great hotel in Needham Great location. Very close to highway and Boston. Hotel staffs are friendly and service oriented. The indoor pool is great. The room is very clean. June 11, 2012
Rated 5 out of 5 by Great Staff We love this hotel for visiting our family. The staff is great and the hotel is very clean. We look forward to seeing the completed renovation. February 15, 2012
Rated 4 out of 5 by Great Place to stay more comfortable after renovation, i like the king size bed with additional pillow. elevator is old and slow though October 21, 2013
Rated 5 out of 5 by helpful friendly staff everyone we talked with, from cleaning staff to shuttle drivers to front desk were extra helpful and courteous and knowledgeable. August 30, 2013
Rated 4 out of 5 by Upgrades are appreciated. The lobby and bar/restaurant area has been re-designed since my last stay. The changes made a big improvement - very open and inviting. January 30, 2013
Rated 4 out of 5 by Staff the frontdesk staff, wait staff in the restaurant and in the ballroom and the staff helping to set up the rooms were exceptional November 6, 2012
Rated 4 out of 5 by Great comfort & proximity Friendly & comfortable accomadations near family that we were visiting… November 12, 2013
Rated 5 out of 5 by Renovation a Success A much needed renovation has transformed the Sheraton Needham to a more sleek and modern hotel with an attentive staff. June 29, 2013
Rated 4 out of 5 by A little bit of everything This hotel had everything that provided me with the stay I needed to visit with my daughter at college. No complaints August 30, 2012
Rated 4 out of 5 by Needs a little work Awkward location but good hotel. Though it feels like an old tired hotel the room is comfortable and inside is fine. April 26, 2013
Rated 5 out of 5 by Great hotel! The hotel was neat, comfortable and clean. Staff was friendly and very helpful. We would not hesitate to stay again. August 8, 2012
Rated 4 out of 5 by my stay I enjoyed my stay. This is a great place to have a reunion November 11, 2013
Rated 5 out of 5 by Hotel staff was excellent Hotel staff was excellent. Eric, the events manager, was very helpful and gracious. The food was very good. April 7, 2013
Rated 5 out of 5 by Great Staff The Hotel has a very friendly knowledgeable staff Meals were excellent Room was excellent September 24, 2013
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