Sheraton Needham Hotel

  • 100 Cabot Street
  • Needham,
  • Massachusetts
  • 02494
  • United States
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Rated 3.6 out of 5 by 241 reviewers.
Rated 3 out of 5 by Weekend get away The Hotel was nice. The beds were not very comfortable. The recognition as a Starwood Gold Member was non existent. The restaurant in the hotel was very expensive with limited options. January 18, 2015
Rated 1 out of 5 by awful experience My bad experience started with the fact they couldn't find my reservation in the system, thank god for a smart phone and I had the confirmation number! Then when I questioned something the next morning at the front desk I was given an attitude and never got a straight answer. The paint in my bathroom was peeling off the ceiling. Just an overall bad experience for my husband and I, We have stayed at cheap motels in the past and had better experiences and would have continental breakfast included but not here at the sheraton they even charge you for the bottle of water in the room I was afraid to make coffee for fear it may cost an arm and a leg. October 13, 2013
Rated 1 out of 5 by Dirtiest hotel I've ever stayed at Was there over the 4 th of July weekend -was upgraded to Club Class - hotel short staffed for holiday weekend- room was absolutely the dirtiest room I've stayed in . No Air conditioning despite 98 degree weather-have pictures of dirty phone and room-understand they are refurbishing the hotel- why not start at the club level- happy with every other spg stay but this one- work in adjacent area and will not recommend ! November 8, 2011
Rated 4 out of 5 by Good value in Boston suburb A good deal. Staying at the nedham Sheraton will save you big bucks instead of a comparable hotel in Boston proper. The renovated rooms are well furnished, large and comfortable. Staff is excellent. Restaurant and cafe/bar are adequate; I wish they were better. Spigo is a fine restaurant within walking distance. I plan to stay at the needham Sheraton when I return to the bostonbarea. December 26, 2014
Rated 2 out of 5 by Disappointing room comfort The wall/window heater in my room was simply awful...way too loud, with lousy controls requiring one to get out of bed to turn the thing off for some peace to fall asleep and having to get up to turn it on in the wee hours of the morning because the room gets too cold... nope, the unit was not malfunctioning and yes, I know how to operate such a unit. I am dissapointed to find such a low end comfort feature at an otherwise mid-market property. The breakfast buffet was equally disappointing February 19, 2013
Rated 1 out of 5 by Bad Experience Overall First of all, I was very disappointed with service. No parking close to entrance so had to walk in rain to get to hotel. Once got the room, the staff did not know where the room was. Had gone up and down stairs twice and elevators twice when finally a room service person showed me the correct location. The room was horrible. The closet door was broken. The phone had static. Person came to fix but he said nothing he can do about phone. In the morning when took a shower the tub would not drain as water started to fill in the tub. So could not properly shower. Never going to stay at this location. August 4, 2013
Rated 1 out of 5 by Alot of Money for Nothing! for a 9 day stay it was outrageous to charge $15 per day for refrigerator, $13 per day for internet, breakfast extra cost, no coffee or hot water in the early morning, no laundry facility on site, $9 parking charge nightly, room not cleaned 2 days in row June 10, 2012
Rated 1 out of 5 by Cold Showers and No Help Woke up to no hot water in my room. So I let the water run for 10 mins still cold. I called the front desk and alerted them of the situation in by room. There response was I'll have engineering look at it. My response was I have 20 mins to conclude my shower to maintain my (meeting) schedule. Without dragging out details hotel staff was aware of my situation and gave me no updates or options to correct this situation. Very apologetic at the front desk when I arrived down there but all she could do was say I'm sorry and enjoy your day. Never offered me another room to shower in. Never made any attempt to make things right. At $149.00 a night I had a lot of options in that area. Next time I will use those options. Very disappointed that they had no interest to make things right. June 24, 2013
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