Rated 5 out of 5 by juliasmom1970 Amazing experience! The absolute best
There isn't enough space on this site to write all of the wonderful things there are to say about the Sheraton Bellevue Hotel. The staff is warm, friendly and very helpful. My family and I were made to feel very welcome. It definitely felt like a home away from home. The rooms are clean and stylish and the beds are so comfortable. You can tell the management and staff truly care. We will definitely be back. To all of the travelers out there: Do not hesitate to make a reservation at this hotel, you won't be sorry.
March 31, 2014
Rated 5 out of 5 by 222joco Great stay and service
I had an issue with the wi-fi my first stay here a month ago but Kathy Hu was amazing in her service and action to resolve the situation and her relentless pursuit of my "excellent experience" is what makes the Sheraton special. The staff cares and it is genuine...and it shows! Well done!
April 1, 2014
Rated 5 out of 5 by tdickson1 Excellent staff make for a pleasant stay
My wife and I stay at this Sheraton often. The staff always make us feel welcome and put in an extra effort to make our stay as comfortable as possible. The check-in process is always smooth and efficient. The rooms are well appointed with some rooms having new tvs plus in room fridge/microwave. The lounge for the club floors is excellent. There is a work station for computer usage, tv, sofa, plus a large room for the breakfast and afternoon snacks. The beds are in great shape. We really like the location as it has free parking, shuttle service plus it is walking distance to many restaurants and shopping.
March 3, 2014
Rated 2 out of 5 by Sanath Don't lose the focus
I have stayed here before and I loved it. This time however I was dissapointed as I realize that the hotel is cutting corners to increase profitability eg: water pressure was poor/didn't include bath gel in the room etc. if this is how on the SPG floor, might be worse on other floors.
The worse one was at 6am on a weekday painters are moving the gym equipment around and sanding the walls to paint. I realize that you would have to pay double time for labor to paint the gym overnight however, to do this at 6am when most guest would want to work out was beyond me. I am still trying to get over the respiratory issue after running on the treadmill when the painters were sanding the walls
December 19, 2011
Rated 5 out of 5 by Amity Outstanding service
Reception staff friendly and professional, outlined all services available and provided upgraded room recognizing gold status. We utilized van service for shopping and restaurant, which allowed us to avoid the the holiday traffic and were also impressed with service. Staff quickly found answers to our questions about the area and the complimentary computer center in the lobby was great. Room well lit and very comfortable. Will definately return when in area.
December 14, 2011
Rated 2 out of 5 by flyboy Marginally OK
Not sure what "recent renovation" means. The lobby was OK, but the hallways and rooms didn't even come close to reflecting being "transformed by a recent $5.7 million renovation". This is definitely one of the worst Sheratons I've experienced in some time. I'm horrified to think what it was like before the "renovation". I would strongly recommend going elsewhere unless location next to the noisy interstate is a must.
November 1, 2011
Rated 5 out of 5 by MarkandC Relaxing Weekend with our pet
Julie was very helpful pudding a dog bed and bowls in our room before arrival. They also have dog biscuits and cookies in reception. Sorry we didn't see her on SUN a.m. to thank personally. Although Sheraton has no indoor pool I was able to use Westin and Gerard drove me there and back (7 mins). Used nice pool and gym
March 10, 2014
Rated 4 out of 5 by Bellvueweekend Late arrival
We arrived late or early in the am and was greeted by a wonderful desk clerk who was very welcoming and quick. We enjoyed our stay and actually slept in which is a rarity for us.
March 10, 2014