Rated 5 out of 5 by tdickson1 Excellent staff make for a pleasant stay
My wife and I stay at this Sheraton often. The staff always make us feel welcome and put in an extra effort to make our stay as comfortable as possible. The check-in process is always smooth and efficient. The rooms are well appointed with some rooms having new tvs plus in room fridge/microwave. The lounge for the club floors is excellent. There is a work station for computer usage, tv, sofa, plus a large room for the breakfast and afternoon snacks. The beds are in great shape. We really like the location as it has free parking, shuttle service plus it is walking distance to many restaurants and shopping.
March 3, 2014
Rated 5 out of 5 by CRAZYDUCK Another good stay.....
My wife and I stayed here for Valentines Day for the second year in a row. The Hotel provides a great base for shopping, dining, etc. We are SPG Preferred members. Since we don't make 20 or more stays per year, (7 last year), the chances of us reaching Gold status are slim. However, upon arrival we were checked in at the SPG Gold/Platinum check in desk and given a free upgrade to a Club Room. This was an unexpected and welcomed perk. For 7 years now, we have stayed at The Seattle Sheraton over the first week of December on their Holiday Shopping Package for 3-4 nights. The Bellevue Sheraton Shopping Package for Valentines Day is now another tradition we look forward to continuing!
February 17, 2014
Rated 5 out of 5 by annah9 Fantastic Hotel
Out of all the hotels that I have stayed at, this one is absolutely my favorite. The staff were beyond wonderful and extremely helpful. I booked myself a standard traditional room for a one night stay. At check-in, there was a minor glitch in my reservation which ended up making me having to wait a few minutes. I honestly didn't think the wait was even that long but the staff were more than great when they gave me a complimentary room upgrade to club level. The room was beyond awesome. Only minor complaint is that the bathroom is a tad bit small. Other than, my stay exceeded my expectations!
February 16, 2014
Rated 2 out of 5 by TWis14 Dont drink the water
We had a pleasant experience until we got the final bill - what we thought was complimentary water was not $2.74 for a .10 cent water bottle.
February 23, 2014
Rated 2 out of 5 by Sanath Don't lose the focus
I have stayed here before and I loved it. This time however I was dissapointed as I realize that the hotel is cutting corners to increase profitability eg: water pressure was poor/didn't include bath gel in the room etc. if this is how on the SPG floor, might be worse on other floors.
The worse one was at 6am on a weekday painters are moving the gym equipment around and sanding the walls to paint. I realize that you would have to pay double time for labor to paint the gym overnight however, to do this at 6am when most guest would want to work out was beyond me. I am still trying to get over the respiratory issue after running on the treadmill when the painters were sanding the walls
December 19, 2011
Rated 5 out of 5 by Amity Outstanding service
Reception staff friendly and professional, outlined all services available and provided upgraded room recognizing gold status. We utilized van service for shopping and restaurant, which allowed us to avoid the the holiday traffic and were also impressed with service. Staff quickly found answers to our questions about the area and the complimentary computer center in the lobby was great. Room well lit and very comfortable. Will definately return when in area.
December 14, 2011
Rated 2 out of 5 by flyboy Marginally OK
Not sure what "recent renovation" means. The lobby was OK, but the hallways and rooms didn't even come close to reflecting being "transformed by a recent $5.7 million renovation". This is definitely one of the worst Sheratons I've experienced in some time. I'm horrified to think what it was like before the "renovation". I would strongly recommend going elsewhere unless location next to the noisy interstate is a must.
November 1, 2011
Rated 4 out of 5 by janedoe123456 club floor
When staying on the club floor, I expected to be able to get pop and water any time, not have them locked up. we had to ask several times to get drinks, and then they only gave 1 bottle per person.
January 31, 2014